Customer reviews from vosker.com
Vosker - VKX Outdoor Solar Powered 1080p Security Camera with 4G-LTE Cellular Connectivity - Black
Average customer rating
4.6
(147 Reviews)
Rating breakdown 147 reviews
5 Stars
121
4 Stars
10
3 Stars
8
2 Stars
2
1 Star
6
95%of customers recommend this product.
(
105 out of
111)
Customer Reviews for Vosker - VKX Outdoor Solar Powered 1080p Security Camera with 4G-LTE Cellular Connectivity - Black
Customer Rating
5
Great if you need a security feature!
on August 25, 2024
Posted by: tiffanys297
[This review was collected as part of a promotion.] This outdoor camera had a very simple installation. It’s very durable. We even had a hurricane come through, and it stayed strong. The video is clear and easily recognizable!
Response from influenster.comBy Customer service, August 26, 2024
Hi, offering a reliable and sturdy security solution is our ultimate goal, so we’re pleased to know that your camera has proven itself in tough conditions and that you found the setup smooth and the video quality clear. Many thanks for the great feedback.
Written by a customer while visiting influenster.com
Customer Rating
4
Durable outdoor camera
on August 25, 2024
Posted by: amandaf232
[This review was collected as part of a promotion.] This camera is perfect for watching the building and wildlife. The camera seems to be holding up well in the heat and weather. Installation was easy and so far performance is good.
Response from influenster.comBy Customer service, August 26, 2024
Hi, our goal is to deliver a dependable and durable camera for all your monitoring needs, so it’s gratifying to hear that your unit is excelling in diverse weather conditions. We appreciate your acknowledgment of the straightforward setup and the reliable performance of our product.
Written by a customer while visiting influenster.com
Customer Rating
5
Home security that makes you feel safe
on August 28, 2024
Posted by: jlovespink37
[This review was collected as part of a promotion.] This surveillance camera was easy to set up. You charge the battery for 12-24 hours and then you can put it in and scan the code for step by step instructions for set up. After this I placed the camera where I could view moving objects from many places. The camera has good range and clarity. You have the option of having photos or videos. The instructions have you download the app and create an account. This app allows you to view any activity that is a moving object. You can request an HD picture if you want a better view and clarity. You get a week subscription for free and then you pick up monthly or annual plan. There are 3 levels depending on how many photos and videos you want each month. This is the only feature I don't like because I think you should get the maximum memory for one rate. Overall...this is a great camera that serves the purpose. It is also waterproof so it's great for outside. You can also use it indoors. I would recommend this camera to anyone.
Response from influenster.comBy Customer service, August 28, 2024
Hello, thank you for your detailed feedback and for emphasizing the ease of setup along with the camera’s range and clarity. We’re pleased to know you make the most of the app’s features, from HD photo requests to video options. Your insights on the subscription are appreciated, and your recommendation is truly invaluable to us.
Written by a customer while visiting influenster.com
Customer Rating
5
So many features!
on August 29, 2024
Posted by: jonimarie86
[This review was collected as part of a promotion.] Super nice, well-made security camera that is easy to set up and use. Picture and video quality are excellent for both day and night. Love that it's solar powered and no Wi-Fi is needed. Highly recommend!
Response from influenster.comBy Customer service, September 1, 2024
Hi, thank you for your enthusiastic review, recommendation, and sharing that you find the camera’s features, quality, and ease of use to your liking. We're pleased to know that the solar power and no-Wi-Fi requirements are adding to your satisfaction.
Written by a customer while visiting influenster.com
Customer Rating
1
Couldn't review, product was connecting the entire 7 day trial period
on August 30, 2024
Posted by: angelat254
[This review was collected as part of a promotion.] Camera was "connecting" the whole 7 day trial period. Time restraints on trial period & time allowed to submit review did not allow me to test product.
Response from influenster.comBy Customer service, September 1, 2024
Hi, we're dismayed to hear about the inconvenience you experienced with the connection challenge during the trial period; we understand the importance of testing the product fully and would like to assist in resolving the situation. We have escalated your concern to our higher-up team and will have our expert reach out shortly to assist you.
Written by a customer while visiting influenster.com
Customer Rating
2
Cold never get it to sync with my phone
on August 30, 2024
Posted by: heatherp7d0a
[This review was collected as part of a promotion.] I was very excited about this camera when I received it. I followed all the instructions on charging the battery and syncing with my phone. It never fully synced with my phone after days of waiting. I deleted and reinstalled the app and tried the whole process over again with the same result. It looks very sturdy and durable, too bad I could never get it to work.
Response from influenster.comBy Customer service, September 1, 2024
Hello, we appreciate you noting the quality of our new model and regret to hear about the difficulties you encountered with syncing the camera to your phone. It’s concerning to know that it couldn't connect despite your efforts. We’d like to assist you in resolving this situation. Please contact our support team at 1-888-986-7537 or via https://www.vosker.com/support/contact-us/; we’ll work with you to troubleshoot and get the camera functioning as expected.
Written by a customer while visiting influenster.com
Customer Rating
3
Vosker vkx security camera is a quality product
on September 8, 2024
Posted by: jillpfbad
[This review was collected as part of a promotion.] I received this product as a tester. The security camera came in a nice strong box & was packaged in nicely. Easy to follow directions for charging for the first time & setting up. Very nice heavy duty security camera for outside. The only issue I have is you have to pay for a monthly fee for an app just to use it.
Response from influenster.comBy Customer service, September 9, 2024
Hello; We’re glad to hear you found the camera well packaged and easy to set up. The monthly fee you mentioned is for the transmission plan, which covers the cost of transferring images from your camera to the app. This plan helps ensure that your footage is securely and reliably sent to your device and ensures that you have access to real-time monitoring and alerts, enhancing your overall security. We appreciate you sharing your thoughts, and if you need any further support or assistance, we’re here to help: https://www.vosker.com/support/contact-us. Thank you.
Written by a customer while visiting influenster.com
Customer Rating
3
Vosker A+ for durability
on September 9, 2024
Posted by: juanellm
[This review was collected as part of a promotion.] Thank-you Influenster and Vosker for the opportunity to review this product. First I'll start with the pros. The vosker app is easy to download and get started. The product itself is very durable and comes with multiple ways to attach to wall or surface. The cons are that the pictures aren't that good, and the subscription price is more than other video systems. Overall I would recommend for the durability of the product.
Response from influenster.comBy Customer service, September 9, 2024
Hello; Thank you for your detailed review; we’re pleased to hear you find the VOSKER app user-friendly and appreciate the durability of the product. We understand your concerns about picture quality and the subscription cost. We’ll escalate your feedback and have one of our experts reach out to investigate further and address the situation. We’re here to support you.
Written by a customer while visiting influenster.com