Customer reviews from vosker.com
Vosker - VKX Outdoor Solar Powered 1080p Security Camera with 4G-LTE Cellular Connectivity - Black
Average customer rating
4.6
(132 Reviews)
Rating breakdown 132 reviews
5 Stars
108
4 Stars
10
3 Stars
7
2 Stars
2
1 Star
5
95%of customers recommend this product.
(
92 out of
97)
Customer Reviews for Vosker - VKX Outdoor Solar Powered 1080p Security Camera with 4G-LTE Cellular Connectivity - Black
Customer Rating
5
So many features!
on August 29, 2024
Posted by: jonimarie86
[This review was collected as part of a promotion.] Super nice, well-made security camera that is easy to set up and use. Picture and video quality are excellent for both day and night. Love that it's solar powered and no Wi-Fi is needed. Highly recommend!
Response from influenster.comBy Customer service, September 1, 2024
Hi, thank you for your enthusiastic review, recommendation, and sharing that you find the camera’s features, quality, and ease of use to your liking. We're pleased to know that the solar power and no-Wi-Fi requirements are adding to your satisfaction.
Written by a customer while visiting influenster.com
Customer Rating
1
Couldn't review, product was connecting the entire 7 day trial period
on August 30, 2024
Posted by: angelat254
[This review was collected as part of a promotion.] Camera was "connecting" the whole 7 day trial period. Time restraints on trial period & time allowed to submit review did not allow me to test product.
Response from influenster.comBy Customer service, September 1, 2024
Hi, we're dismayed to hear about the inconvenience you experienced with the connection challenge during the trial period; we understand the importance of testing the product fully and would like to assist in resolving the situation. We have escalated your concern to our higher-up team and will have our expert reach out shortly to assist you.
Written by a customer while visiting influenster.com
Customer Rating
2
Cold never get it to sync with my phone
on August 30, 2024
Posted by: heatherp7d0a
[This review was collected as part of a promotion.] I was very excited about this camera when I received it. I followed all the instructions on charging the battery and syncing with my phone. It never fully synced with my phone after days of waiting. I deleted and reinstalled the app and tried the whole process over again with the same result. It looks very sturdy and durable, too bad I could never get it to work.
Response from influenster.comBy Customer service, September 1, 2024
Hello, we appreciate you noting the quality of our new model and regret to hear about the difficulties you encountered with syncing the camera to your phone. It’s concerning to know that it couldn't connect despite your efforts. We’d like to assist you in resolving this situation. Please contact our support team at 1-888-986-7537 or via https://www.vosker.com/support/contact-us/; we’ll work with you to troubleshoot and get the camera functioning as expected.
Written by a customer while visiting influenster.com
Customer Rating
3
Vosker vkx security camera is a quality product
on September 8, 2024
Posted by: jillpfbad
[This review was collected as part of a promotion.] I received this product as a tester. The security camera came in a nice strong box & was packaged in nicely. Easy to follow directions for charging for the first time & setting up. Very nice heavy duty security camera for outside. The only issue I have is you have to pay for a monthly fee for an app just to use it.
Response from influenster.comBy Customer service, September 9, 2024
Hello; We’re glad to hear you found the camera well packaged and easy to set up. The monthly fee you mentioned is for the transmission plan, which covers the cost of transferring images from your camera to the app. This plan helps ensure that your footage is securely and reliably sent to your device and ensures that you have access to real-time monitoring and alerts, enhancing your overall security. We appreciate you sharing your thoughts, and if you need any further support or assistance, we’re here to help: https://www.vosker.com/support/contact-us. Thank you.
Written by a customer while visiting influenster.com
Customer Rating
3
Vosker A+ for durability
on September 9, 2024
Posted by: juanellm
[This review was collected as part of a promotion.] Thank-you Influenster and Vosker for the opportunity to review this product. First I'll start with the pros. The vosker app is easy to download and get started. The product itself is very durable and comes with multiple ways to attach to wall or surface. The cons are that the pictures aren't that good, and the subscription price is more than other video systems. Overall I would recommend for the durability of the product.
Response from influenster.comBy Customer service, September 9, 2024
Hello; Thank you for your detailed review; we’re pleased to hear you find the VOSKER app user-friendly and appreciate the durability of the product. We understand your concerns about picture quality and the subscription cost. We’ll escalate your feedback and have one of our experts reach out to investigate further and address the situation. We’re here to support you.
Written by a customer while visiting influenster.com
Customer Rating
2
Terrible Do Not Buy
on September 10, 2024
Posted by: tuco
This camera is absolutely terrible. It’s either taking pictures constantly or it isn’t taking any at all for hours. I’ve tried low sensitivity and all the different settings and it will still send pictures non-stop for no apparent reason and then it won’t send any at all.
The capture modes and previews are really what make this camera terrible. On video mode the camera sends a preview but the preview very rarely shows what actually set off the camera. You end up with tons of previews that all look the same with nothing in them. You need to request the full video, which you only get so many of, to see what set off the camera.
Instead of the useless preview, they should send one picture of whatever set off the camera so you know what it was and then you can request the full video if needed.
The only reason this gets two stars is because the hardware is very solid and the picture/video quality is great. They just need to fix the motion detection and change the capture modes and this would be a 5 star camera. As it is now, it’s useless.
No, I would not recommend this to a friend.
Response from vosker.comBy Customer service, September 10, 2024
Hello; we appreciate the time you take to share your feedback and are glad to hear you find the hardware solid and the picture/video quality great. However, we regret to learn about the challenges you’ve encountered with motion detection and capture modes. Your insights on the constant picture-taking and preview issues are valuable, and we will have our top experts review your feedback to fine-tune the camera’s performance. Expect a direct follow-up soon from your expert to provide the support needed to address these issues and work towards a solution.
Written by a customer while visiting vosker.com
Customer Rating
4
Requires Subscription
on September 14, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Overall this camera works and functions really well. The video quality is great, it appears to be well made and durable, and was easy to set up. I personally am not a fan of subscription services, but if you are looking for that this is a great option.
Response from influenster.comBy Customer service, September 14, 2024
Hello, thank you for your feedback! We’re glad to hear that the camera is working well for you and that you're pleased with its durability, resolution, and an easy setup. We understand that subscription services aren’t for everyone, but it’s good to know that our option meets your needs if that’s something you’re considering. Enjoy your watch!
Written by a customer while visiting influenster.com
Customer Rating
5
Reliable, Durable, Extraordinary
on September 17, 2024
Posted by: butterflykisses24
[This review was collected as part of a promotion.] I am a HUGE fan of this Vosker vkx security camera. It has worked amazingly, way better performance than my other brand cameras. The footage and sound is clear. Installation was easy. I did have minor help, but that was just so we could adjust the view of the camera. The camera itself is durable, even through our North Carolina rain. It is also very easy to maintain. My favorite part is that I can always check footage when I need to. You can pick the plan you want or need. I highly, HIGHLY recommend this to everyone. This product deserves five stars it is Reliable, Durable, Extraordinary!
Response from influenster.comBy Customer service, September 19, 2024
Hi; Thank you for being such a huge fan of the VKX security camera and for sharing your experience with us. We're thrilled to hear that it's outperforming your other cameras and that both the footage and sound have exceeded your expectations, and that you're pleased with the camera’s durability in rough conditions while staying easy to maintain. The ability to check footage anytime is definitely a game-changer, and we're glad you're making the most of the flexible plans available. Your high praise means the world to us, and we appreciate your recommendation.
Written by a customer while visiting influenster.com