Customer Reviews for Vosker - VKX Outdoor Solar Powered 1080p Security Camera with 4G-LTE Cellular Connectivity - Black
Customer Rating
2
Cold never get it to sync with my phone
on August 30, 2024
Posted by: heatherp7d0a
[This review was collected as part of a promotion.] I was very excited about this camera when I received it. I followed all the instructions on charging the battery and syncing with my phone. It never fully synced with my phone after days of waiting. I deleted and reinstalled the app and tried the whole process over again with the same result. It looks very sturdy and durable, too bad I could never get it to work.
Response from vosker.comBy Customer service, September 1, 2024
Hello, we appreciate you noting the quality of our new model and regret to hear about the difficulties you encountered with syncing the camera to your phone. It’s concerning to know that it couldn't connect despite your efforts. We’d like to assist you in resolving this situation. Please contact our support team at 1-888-986-7537 or via https://www.vosker.com/support/contact-us/; we’ll work with you to troubleshoot and get the camera functioning as expected.
Couldn't review, product was connecting the entire 7 day trial period
on August 30, 2024
Posted by: angelat254
[This review was collected as part of a promotion.] Camera was "connecting" the whole 7 day trial period. Time restraints on trial period & time allowed to submit review did not allow me to test product.
Response from vosker.comBy Customer service, September 1, 2024
Hi, we're dismayed to hear about the inconvenience you experienced with the connection challenge during the trial period; we understand the importance of testing the product fully and would like to assist in resolving the situation. We have escalated your concern to our higher-up team and will have our expert reach out shortly to assist you.
[This review was collected as part of a promotion.] Super nice, well-made security camera that is easy to set up and use. Picture and video quality are excellent for both day and night. Love that it's solar powered and no Wi-Fi is needed. Highly recommend!
Response from vosker.comBy Customer service, September 1, 2024
Hi, thank you for your enthusiastic review, recommendation, and sharing that you find the camera’s features, quality, and ease of use to your liking. We're pleased to know that the solar power and no-Wi-Fi requirements are adding to your satisfaction.
[This review was collected as part of a promotion.] This surveillance camera was easy to set up. You charge the battery for 12-24 hours and then you can put it in and scan the code for step by step instructions for set up. After this I placed the camera where I could view moving objects from many places. The camera has good range and clarity. You have the option of having photos or videos. The instructions have you download the app and create an account. This app allows you to view any activity that is a moving object. You can request an HD picture if you want a better view and clarity. You get a week subscription for free and then you pick up monthly or annual plan. There are 3 levels depending on how many photos and videos you want each month. This is the only feature I don't like because I think you should get the maximum memory for one rate. Overall...this is a great camera that serves the purpose. It is also waterproof so it's great for outside. You can also use it indoors. I would recommend this camera to anyone.
Response from vosker.comBy Customer service, August 28, 2024
Hello, thank you for your detailed feedback and for emphasizing the ease of setup along with the camera’s range and clarity. We’re pleased to know you make the most of the app’s features, from HD photo requests to video options. Your insights on the subscription are appreciated, and your recommendation is truly invaluable to us.
[This review was collected as part of a promotion.] This camera is perfect for watching the building and wildlife. The camera seems to be holding up well in the heat and weather. Installation was easy and so far performance is good.
Response from vosker.comBy Customer service, August 26, 2024
Hi, our goal is to deliver a dependable and durable camera for all your monitoring needs, so it’s gratifying to hear that your unit is excelling in diverse weather conditions. We appreciate your acknowledgment of the straightforward setup and the reliable performance of our product.
[This review was collected as part of a promotion.] This outdoor camera had a very simple installation. It’s very durable. We even had a hurricane come through, and it stayed strong. The video is clear and easily recognizable!
Response from vosker.comBy Customer service, August 26, 2024
Hi, offering a reliable and sturdy security solution is our ultimate goal, so we’re pleased to know that your camera has proven itself in tough conditions and that you found the setup smooth and the video quality clear. Many thanks for the great feedback.
[This review was collected as part of a promotion.] I love this security camera. It's easy to use and to install. It has some great recordings and great pictures. We use it outside and gets some amazing shots. The app is also easy to use. Connects perfectly. I recommend this item.
Response from vosker.comBy Customer service, August 26, 2024
Hi, thank you for your glowing review; we're pleased to know that you find our security solution easy to use and install, and that it's delivering amazing shots and recordings. Your satisfaction with the app and your recommendation mean a lot to us.
[This review was collected as part of a promotion.] I am very impressed with the Vosker VKX solar powered security camera. I was skeptical about it being solar powered, assuming it wouldn’t hold a charge all night, but it actually does. It makes clear videos and has a great viewing range. It was super easy to install and the video quality is excellent. I would highly recommend this camera to anyone who wants a camera that doesn’t have to be hard-wired in.
Response from vosker.comBy Customer service, August 21, 2024
Hi, Absolutely thrilled to hear how well the VOSKER VKX is working for you and that the solar power feature and performance impressed you. We designed the camera for easy installation and high-quality video, and it's great to see those features meeting your expectations. Your recommendation means a lot to us. Thank you for sharing your positive experience.