Customer reviews from tcl.com
TCL - Q75H Q Class 5.1.2 Channel Soundbar with Dolby Atmos, Ray Danz Technology, and Wireless Subwoofer - Black
Average customer rating
4.5
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
43
4 Stars
8
3 Stars
0
2 Stars
0
1 Star
5
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for TCL - Q75H Q Class 5.1.2 Channel Soundbar with Dolby Atmos, Ray Danz Technology, and Wireless Subwoofer - Black
Customer Rating
1
Disappointed after trying everything
on March 31, 2025
Posted by: IvI_
from Bulgaria Sofia
[This review was collected as part of a promotion.] I really tried to like this soundbar. I updated the firmware, changed HDMI cables, even tried it with a different TV — but I'm honestly very disappointed.
At low volume, the voices are not clear. The subwoofer adds a constant booming effect that doesn’t help — it actually makes speech harder to understand. The rear speakers always sound like there’s ocean noise in the background... like I'm standing on a beach. It’s distracting, not immersive.
Are you planning to release a new firmware update?
Or are these issues caused by the hardware, not software?
Or are these issues caused by the hardware, not software?
Response from tcl.comBy Alison TCL Customer Support, April 2, 2025
Hi IvI_,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your sound bar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your sound bar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
Love it recommend it highly
on April 15, 2025
Posted by: Nastyboy
from Enterprise Alabama
[This review was collected as part of a promotion.] I bought this last year and man I tell you best money I spent enjoy movie sound effects only wish I could purchase two subwoofers to blow windows out Great products
I would recommend this to a friend!
Response from tcl.comBy Alison TCL Customer Support, April 16, 2025
Hi,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your sound bar thus far! Our sound bars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our sound bars have to offer. Enjoy!
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your sound bar thus far! Our sound bars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our sound bars have to offer. Enjoy!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
Great products, great company
on June 17, 2025
Posted by: Sorin
from Romania
[This review was collected as part of a promotion.] OMG! I listened high ends sounbars from both LG and Samsung before the aquisition … but this piece of equipment that I have just purchased to accompany one of my 4 TCL QD-miniled TVs (size ranging 50, 55 and 65 inches) just purchased to replace my old OLEDs LG and Qled Samsung, is unbelievable. Just out of the box and connected to my iphone - immediate firmware upgrade, before latest. Then connected to the TCL Home app - latest firmware. Everything from music, movies, enchanting Atmos, no distortion to max 100 volume … great piece of equipment, worths 4 times more in price. Excellent job TCL, my honest appreciation. TVs deserve a separate review, but I take this opportunity still - far better than my Oled LGs - black is bottom of the ocean, brightness is far superior, excellent and unbelievable performance at half price Sony or high end Samsung or LG. Keep the good work, you deserve at least your 2nd place in the world in TVs, hopefully at some time you will become the leader.
I would recommend this to a friend!
Response from tcl.comBy Alison TCL Customer Support, June 17, 2025
Hi Sorin,
Thank you so much for the great feedback! Our sound bars not only look great, but they sound great too. We hope your new sound bar setup immerses you in a whole new cinematic experience!
Thank you,
TCL Customer Support
Thank you so much for the great feedback! Our sound bars not only look great, but they sound great too. We hope your new sound bar setup immerses you in a whole new cinematic experience!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
Great sound and bass and look
on September 7, 2025
Posted by: Dbull
from Philadelphia pa
[This review was collected as part of a promotion.] I was trying to decide between a couple of different sound bar systems and did my research and final decided to go with this one and boy oh boy I am happy. It looks good in all black the sound in incredible the highs lows and bass. The price point for this system was incredible always.
I would recommend this to a friend!
Response from tcl.comBy Alison TCL Customer Support, September 8, 2025
Hi Dbull,
Thank you so much for the great feedback! Our sound bars not only look great, but they sound great too. We hope your new sound bar setup immerses you in a whole new cinematic experience!
Thank you,
TCL Customer Support
Thank you so much for the great feedback! Our sound bars not only look great, but they sound great too. We hope your new sound bar setup immerses you in a whole new cinematic experience!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
1
Poor product.
on September 8, 2025
Posted by: EphraimLion
from Manchester UK
[This review was collected as part of a promotion.] I have a 55 inch 4K TV and got this soundbar to pair with it and it was a nightmare.
There was a weird vibrating sound coming the subwoofer. It becomes more pronounced during dialogue scenes in a movie.
I googled around and found it could be fixed wife firmware update. I then discover that I could only do the firmware update on the TCL app on iOS only and it wouldn't do it over android.
I downloaded the software and tried using USB to do it and that didn't work.
There was a weird vibrating sound coming the subwoofer. It becomes more pronounced during dialogue scenes in a movie.
I googled around and found it could be fixed wife firmware update. I then discover that I could only do the firmware update on the TCL app on iOS only and it wouldn't do it over android.
I downloaded the software and tried using USB to do it and that didn't work.
Eventually the sound minimised but did not go away completely when I changed the HDMI cable I was using for the eARC. I am going to borrow an iPad and try to use it to update the software and see if it will work. I have owned this system for less than a week. I want to exhaust all avenues before I return it to the seller.
Response from tcl.comBy Alison TCL Customer Support, September 8, 2025
Hi,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our sound bars are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the sound bars we send out are in great working condition. A member of our team is currently in the process of reviewing your case and will reach out to you as soon as they can.
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our sound bars are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the sound bars we send out are in great working condition. A member of our team is currently in the process of reviewing your case and will reach out to you as soon as they can.
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
on October 8, 2025
Posted by: Deviko
from Norway
Both today, so far best buy this year, perfect for movies and music.
Response from tcl.comBy Alison TCL Customer Support, October 8, 2025
Hi Deviko,
Thank you so much for the great feedback! Our sound bars not only look great, but they sound great too. We hope your new sound bar setup immerses you in a whole new cinematic experience!
Thank you,
TCL Customer Support
Thank you so much for the great feedback! Our sound bars not only look great, but they sound great too. We hope your new sound bar setup immerses you in a whole new cinematic experience!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
A HUGE upgrade to my living room!
on November 24, 2025
Posted by: nestorpi_4624
[This review was collected as part of a promotion.] I got this sound bar and I am really impressed. The sound is so much better than my TV speakers, and the Dolby Atmos makes movies feel way more exciting. I can hear all the little details and the voices are super clear. The wireless subwoofer gives a really good bass that makes action scenes and music feel more full without being too loud. Setting it up was easy and I didn’t have any problems connecting it to my TV. The sound feels like it’s all around the room and it makes watching movies or playing games way more fun. The design looks nice and doesn’t take up much space. The remote is simple to use and I like that there are different sound settings for movies, music, or shows. Overall I’m really happy with it and it’s made a big difference in my living room.
Response from influenster.comBy Alison TCL Customer Support, November 24, 2025
Hi nestorpi_4624,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your sound bar thus far! Our sound bars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our sound bars have to offer. Enjoy!
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your sound bar thus far! Our sound bars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our sound bars have to offer. Enjoy!
Thank you,
TCL Customer Support
Written by a customer while visiting influenster.com
Customer Rating
1
SOFTWARE REALLY BAD
on December 29, 2025
Posted by: SAM84848
from Sweden
I am currently facing numerous technical difficulties with my TCL soundbar.
The specific problems I am encountering include:
Audio Distortion: The soundbar is producing audio artifacts that resemble a distant, lagging airplane noise.
Poor Voice Clarity: When the volume is decreased, spoken dialogue and voices become muffled and difficult to understand.
Firmware Discrepancy: While the TCL support page indicates I have the latest firmware version (31.16.30), other users seem to possess version v47.
Setup Challenges: The initial setup of the soundbar was exceptionally difficult and frustrating.
Connectivity Failures: I am unable to connect devices via Bluetooth, and the TV fails to detect the soundbar when connected via the HDMI 1 eARC port.
I urgently require assistance to resolve these issues; otherwise, I will have no choice but to return the product
The specific problems I am encountering include:
Audio Distortion: The soundbar is producing audio artifacts that resemble a distant, lagging airplane noise.
Poor Voice Clarity: When the volume is decreased, spoken dialogue and voices become muffled and difficult to understand.
Firmware Discrepancy: While the TCL support page indicates I have the latest firmware version (31.16.30), other users seem to possess version v47.
Setup Challenges: The initial setup of the soundbar was exceptionally difficult and frustrating.
Connectivity Failures: I am unable to connect devices via Bluetooth, and the TV fails to detect the soundbar when connected via the HDMI 1 eARC port.
I urgently require assistance to resolve these issues; otherwise, I will have no choice but to return the product
Response from tcl.comBy Alison TCL Customer Support, December 29, 2025
Hi SAM84848,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our sound bars are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the sound bars we send out are in great working condition. A member of our team is currently in the process of reviewing your case and will reach out to you as soon as they can.
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our sound bars are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the sound bars we send out are in great working condition. A member of our team is currently in the process of reviewing your case and will reach out to you as soon as they can.
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com