Customer reviews from tcl.com
TCL - Q75H Q Class 5.1.2 Channel Soundbar with Dolby Atmos, Ray Danz Technology, and Wireless Subwoofer - Black
Average customer rating
4.6
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
39
4 Stars
8
3 Stars
0
2 Stars
0
1 Star
3
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for TCL - Q75H Q Class 5.1.2 Channel Soundbar with Dolby Atmos, Ray Danz Technology, and Wireless Subwoofer - Black
Customer Rating
1
Disappointed after trying everything
on March 31, 2025
Posted by: IvI_
from Bulgaria Sofia
[This review was collected as part of a promotion.] I really tried to like this soundbar. I updated the firmware, changed HDMI cables, even tried it with a different TV — but I'm honestly very disappointed.
At low volume, the voices are not clear. The subwoofer adds a constant booming effect that doesn’t help — it actually makes speech harder to understand. The rear speakers always sound like there’s ocean noise in the background... like I'm standing on a beach. It’s distracting, not immersive.
Are you planning to release a new firmware update?
Or are these issues caused by the hardware, not software?
Or are these issues caused by the hardware, not software?
Response from tcl.comBy Alison TCL Customer Support, April 2, 2025
Hi IvI_,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your sound bar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your sound bar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
Love it recommend it highly
on April 15, 2025
Posted by: Nastyboy
from Enterprise Alabama
[This review was collected as part of a promotion.] I bought this last year and man I tell you best money I spent enjoy movie sound effects only wish I could purchase two subwoofers to blow windows out Great products
I would recommend this to a friend!
Response from tcl.comBy Alison TCL Customer Support, April 16, 2025
Hi,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your sound bar thus far! Our sound bars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our sound bars have to offer. Enjoy!
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your sound bar thus far! Our sound bars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our sound bars have to offer. Enjoy!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com