Customer reviews from tracfone.com
Tracfone - Motorola moto g 5G 128GB Prepaid - Gray
Average customer rating
4.5
(88 Reviews)
Rating breakdown 88 reviews
5 Stars
57
4 Stars
25
3 Stars
2
2 Stars
2
1 Star
2
88%of customers recommend this product.
(
51 out of
58)
Customer Reviews for Tracfone - Motorola moto g 5G 128GB Prepaid - Gray
Posted by: Poppy 1955
Verified Purchase:Yes
Great value. A great upgrade to my older Motorola at a great price. Has everything I need.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: Moli
Verified Purchase:Yes
Great device, great service, no issues so far work well my son loves it
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: Grayskies
Verified Purchase:Yes
My phone needs are very basic, and this one does all the basic things just fine.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: LTBobby
Verified Purchase:Yes
Has the feel of a small laptop. Great features as the more expensive models. Easy to navigate.
Written by a customer while visiting tracfone.com
Posted by: Mary H
Verified Purchase:Yes
This is a little different phone but is ok so far.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: Courtesy Tom
Verified Purchase:Yes
This phone is NOT user friendly. Upon setting it up, the screen Locked! It was impossible to unlock dispite the terrible instruction literature. After wasting hours trying to unlock the screen to make this phone usable, I decided to send it back and away it went. My advice - Do not buy this phone.
No, I would not recommend this to a friend.
Response from tracfone.comBy Customer Service, February 17, 2025
Hi, Thanks for the rating. We really appreciate it. Thank you for doing business with us. We would like to check what is going on with your phone , please chat with us at https://www.tracfone.com/support/contact-us, so we can help you fix the issue. For assistance, please contact us at 1-800-867-7183. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. ^Juan
Written by a customer while visiting tracfone.com
Posted by: Justin4921
Verified Purchase:Yes
I would say it’s been a really good phone definitely worth buying it. I’ve been very impressed with it the phone comes out of the box with 128GB so if you love having storage this phone is for you plus it’s priced decent. Camera on the phone isn’t too bad either takes decent pics for being a real budget phone
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: Anonymous
Verified Purchase:Yes
Decent phone for the money. Does everything I need it to do.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com