Customer reviews from tracfone.com
Tracfone - Motorola moto g 5G 128GB Prepaid - Gray
Average customer rating
4.5
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
78
4 Stars
31
3 Stars
4
2 Stars
2
1 Star
4
89%of customers recommend this product.
(
75 out of
84)
Customer Reviews for Tracfone - Motorola moto g 5G 128GB Prepaid - Gray
Posted by: BLRCB
Verified Purchase:Yes
Good phone. Does everything I want it to. Fast, user friendly.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: R Harris
Verified Purchase:Yes
This is a step up from the Samsung Galaxy A12 I had previously. So far everything works as advertised including the 128 GB of storage. I'm satisfied with my purchase
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: J us
Verified Purchase:Yes
Not bad, but the battery only lasts 1-2 days with minimal use. Not great for a new phone
Written by a customer while visiting tracfone.com
Posted by: Mark Shingleton
Verified Purchase:Yes
Good phone! Long battery usage and great storage capacity!!
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: Mary Shingleton
Verified Purchase:Yes
Great battery life and talk quality! Fast as lightning gaming and internet play!
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: Anonymous
Verified Purchase:Yes
Very complicated to set up. Nothing like the Moto pure!
No, I would not recommend this to a friend.
Response from tracfone.comBy Customer Service, July 26, 2025
Hi! Thank you for your rating. We're very sorry if your Moto G 5G 2024 doesn't meet your expectations or if you're having issues with it. Please contact us by sending a direct message on our various social media channels. We'll be happy to help you with whatever you need.
Written by a customer while visiting tracfone.com
Posted by: Laura D
Verified Purchase:Yes
My Moto G 5G 2024 phone has great speed, personalized features, sound, and picture. It feels not too heavy in your hand.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: G Stewart
Verified Purchase:Yes
A nice upgrade from my previous Motorola phone. Faster and with more memory makes it a good upgrade. Only downside is that I wish it had more RAM memory but this is a relatively minor quibble even though it cost a star. Overall very pleased and would definitely buy it again.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com