Customer reviews from tracfone.com
Tracfone - Motorola moto g 5G 128GB Prepaid - Gray
Average customer rating
4.5 out of 5
4.5
(88 Reviews)
Open Ratings Snapshot
Rating breakdown 88 reviews
5 Stars
57
4 Stars
25
3 Stars
2
2 Stars
2
1 Star
2
88%of customers recommend this product. 
(
51 out of 58
)
Best Buy Privacy Policy
Customer Reviews for Tracfone - Motorola moto g 5G 128GB Prepaid - Gray
Customer Rating
5 out of 5
5
A good little phone
on March 22, 2025
Posted by: Ana C
Verified Purchase:Yes
My first smartphone and still trying to learn. Don't need anything really fancy as I do most of my stuff on a laptop such as email and shopping, just need a phone for calling and text. So far I love the Moto.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Customer Rating
4 out of 5
4
Reasonable 5G phone for the price
on March 31, 2025
Posted by: Janet2
Verified Purchase:Yes
Reasonable 5G phone for the price. Not the fastest response time, but adequate as a backup phone with wireless calling and 5G capability.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Customer Rating
4 out of 5
4
My Review
on April 2, 2025
Posted by: Lonster at Large
Verified Purchase:Yes
Good overall performance. Too many apps pre-installed that I don't need or want.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Customer Rating
5 out of 5
5
Can't beat it for the price.
on April 2, 2025
Posted by: Michael I
Verified Purchase:Yes
For the price, this is a competent, well laid-out phone. It responds quickly and has a good feel to it. The photos are impressive at this pricepoint.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Customer Rating
1 out of 5
1
Don't know what to say....
on April 2, 2025
Posted by: Sandra Forester
Verified Purchase:Yes
It's better than nothing.I liked my Verizon vista better.The camera quality isn't that great and the layout of a Motorola phone is much different than the vista Verizon.But I thank you for letting me join .
No, I would not recommend this to a friend.
Response from tracfone.comBy Customer ServiceApril 4, 2025
Hi. Thank you for sharing your honest opinion about your device. This help us to improve and provide you with quality service and devices. In case you have any doubt or concern, please reach out to us at any of our Social Media Platforms. We will be happy to help!
Written by a customer while visiting tracfone.com
Customer Rating
4 out of 5
4
The Price is Right
on April 3, 2025
Posted by: Kat P
Verified Purchase:Yes
Great price. A slightly larger screen size than many phone models, but I prefer that. Two shortcomings: It needs to be easier to enter a phone number to be blocked. Also, two buttons must be pressed simultaneously to power off. Other than that, a nice phone. Lots of configurable options, so it can take a while to customize.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Customer Rating
4 out of 5
4
Very happy with the Moto G 5G2024
on April 3, 2025
Posted by: Shaun Weston
Verified Purchase:Yes
It's a good phone and I would tell people to purchase
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Customer Rating
5 out of 5
5
Changed from Samsung to Moto
on April 4, 2025
Posted by: Big DaddyRich
Verified Purchase:Yes
Nice change from Samsung 7, friendlier software. Bit longer phone than I expected.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
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