Customer reviews from tracfone.com
Tracfone - BLU View Speed 5G 64GB Prepaid - Blue
Average customer rating
4
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
3
4 Stars
5
3 Stars
3
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
3 out of
3)
Customer Reviews for Tracfone - BLU View Speed 5G 64GB Prepaid - Blue
Posted by: Kathyb1232
Verified Purchase:Yes
One big minus is shutting power off ..very awkward and hard to accomplish
Written by a customer while visiting tracfone.com
Posted by: Mark Lewis
Verified Purchase:Yes
Over all I like the phone. What I don`t like is the fact that you have to push the on/off button and the volume button and the same time to trn the phone off. But most of all. When you go to look for a case to put it in you sell sel one, and when you do find one they say fits you have to cut the side of it cause it blocks the buttons.
Response from tracfone.comBy TracFone Wireless, January 7, 2024
Hi. This is Joel from TracFone Wireless. Your feedback really meant a lot to us. As your service provider, this is not how we want you to feel and experience. In terms of our product and overall services, we always aim to satisfy our customers needs with the services we offer. Allow us to help you and work things out.
Please chat with us via this link https://www.tracfone.com/support/contact-us, or call us at 1-800-867-7183. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Please chat with us via this link https://www.tracfone.com/support/contact-us, or call us at 1-800-867-7183. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com
Posted by: Pat A
Verified Purchase:Yes
Wi-fi keeps dropping in my house about 13' from router, mainly doing the night and end up as a guest of someone else's internet not locked down. So have to shut off the Wi-fi at night before I go to bed. When talking to someone on the phone, the sound goes in and out on my end and 2 people have said they are getting static when talking to me. Not happy with this phone.
Response from tracfone.comBy TracFone, January 15, 2024
Hi. This is Ramel from TracFone. We do apologize for the inconvenience you have experienced with your device. We are determined to help you in resolving these issues. To further assist you, please chat with us at https://www.tracfone.com/support/contact-us. You may also contact our Customer Care Center at 1-800-867-7183. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com
Posted by: Donusn
Verified Purchase:Yes
Replaced older Blu phone with this model and happy with performance. I do not use it for gaming, or streaming, but perfect for day to day use. Just wish I could find a protective case for it.
Written by a customer while visiting tracfone.com
Posted by: Ylew
Verified Purchase:Yes
Love the phone even more if I could make calls and receive calls.
Written by a customer while visiting tracfone.com
Posted by: SomeWich
Verified Purchase:Yes
Beautiful phone. Better than the last one I got, but it's not a 5G like it's advertised. I'm pretty disappointed you're advertising this. That's why you're only getting 3 stars
Written by a customer while visiting tracfone.com
Posted by: Joshgirl88
Verified Purchase:Yes
It is easy to use and love the styling and color. Easier to use than the old flip phone I had.
Written by a customer while visiting tracfone.com
Posted by: MATTSTER2112
Verified Purchase:Yes
Way faster than the Samsung Galaxy A21!!! The screen colors are nice and vibrant!!!
I would recommend this to a friend!
Written by a customer while visiting tracfone.com