Customer reviews from totalwireless.com
Total by Verizon - Samsung Galaxy A15 128GB Prepaid - Black
Average customer rating
4.2
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
23
4 Stars
10
3 Stars
5
2 Stars
1
1 Star
3
83%of customers recommend this product.
(
29 out of
35)
Customer Reviews for Total by Verizon - Samsung Galaxy A15 128GB Prepaid - Black
Posted by: JamesLA
from Walnut Creek, CA
Verified Purchase:Yes
Way nicer phone than I was expecting! Nice bright and vibrant screen, very good call quality, plenty loud and when on speaker phone too, EXCELLENT battery life, very good camera. For me, I have no need to spend $500. plus as this one performs very well. No more Motorola phones for me!
I would recommend this to a friend!
Written by a customer while visiting totalwireless.com
Posted by: President
Verified Purchase:Yes
Heavier than expected, or heavier than my Motorola, and bigger. Battery life is better, because it's new.
Response from totalwireless.comBy Total by Verizon, April 6, 2024
Hi. This is Arianne from Total by Verizon. We're sorry for any inconvenience this has caused you. For further assistance, please chat with us at https://www.totalwireless.com/techsupport. You may also contact our Customer Care Center at 1-866-663-3633. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Written by a customer while visiting totalwireless.com
Posted by: ONEAL
Verified Purchase:Yes
I DON'T like the phone. I've always had Motorola phones & Motorola is a better quality phone.
Response from totalwireless.comBy Total By Verizon, April 16, 2024
Hi. This is Joel from Total By Verizon. That's so sad to hear. As your service provider, we always aim to satisfy our customers needs with the services we offer. Please allow us to help you and sort things out. For further assistance, please chat with us via this link https://www.totalbyverizon.com/support/contact-us, or call us at 1-866-663-3633. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting totalwireless.com
Posted by: Andrea B
from Surprise AZ
Verified Purchase:Yes
Very easy to use, can download all the apps I want to.
I would recommend this to a friend!
Written by a customer while visiting totalwireless.com
Posted by: Johnny51233
from Dodge City, KS
Verified Purchase:Yes
At first it was fast and about 2 weeks later its lagging and sometimes malfunctions and its a struggle to restart because it doesn't respond .
No, I would not recommend this to a friend.
Response from totalwireless.comBy Total by Verizon, May 6, 2024
Hi. This is Arianne from Total by Verizon. Thanks for taking the time to rate us. If you need further assistance with your phone or service, please chat with us at https://www.totalwireless.com/techsupport. You may also contact our Customer Care Center at 1-866-663-3633. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting totalwireless.com
Posted by: Alex S
from Tampa, FL
Verified Purchase:Yes
Awesome sharp smooth screen. It runs the lastest security updates. Samsung clouds works great with Microsoft. Great camera.
I would recommend this to a friend!
Written by a customer while visiting totalwireless.com
Posted by: Bsmith
from Midwest
Verified Purchase:Yes
It has been two weeks since i've got the phone and it has worked above my expectations period there has been nothing to say negative about this phone
I would recommend this to a friend!
Written by a customer while visiting totalwireless.com
Posted by: K Han
from Iowa
Verified Purchase:Yes
Ordered at $129.. next day it is $99 in the store for total. But they didn't give me the lower price ..Thats disappointing
No, I would not recommend this to a friend.
Response from totalwireless.comBy Total Wireless, December 11, 2024
Hi. This is Arianne from Total Wireless. Thank you for your purchase. We truly appreciate you for doing business with us. Please know that we understand how disappointing this might have been, and we're sorry if the price drops after purchasing it at $129.00. Allow us to have another opportunity to make things right for you. Please chat with us at https://www.totalwireless.com/techsupport. You may also contact our Customer Care Center at 1-866-663-3633. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting totalwireless.com