Customer reviews from tracfone.com
Tracfone - Samsung Galaxy A15 128GB Prepaid - Black
Average customer rating
4.3
(151 Reviews)
Rating breakdown 151 reviews
5 Stars
87
4 Stars
44
3 Stars
10
2 Stars
5
1 Star
5
88%of customers recommend this product.
(
65 out of
74)
Customer Reviews for Tracfone - Samsung Galaxy A15 128GB Prepaid - Black
Posted by: Papa5
Verified Purchase:Yes
Nice phone with more memory than I will need. Transfer of data from a J7 Samsung phone was very easy. All my pictures and contacts were saved. Still learning all the features. Only negative is it can't be charged wirelessly.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: Anonymous
Verified Purchase:Yes
Had a hard time switching from 1 galaxy to this phone. Lot of apps would not work unless you go and update them, some where not even compatible.
No, I would not recommend this to a friend.
Written by a customer while visiting tracfone.com
Posted by: Milo1
Verified Purchase:Yes
It's the difference between night(Luna pro) and day(A15) what a good difference this change was! The change was and is somewhat overwhelming . Great new phone!
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: Arkansas
Verified Purchase:Yes
Its cool. Good price. I like it. I had better and a lotta worse
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: Anonymous
Verified Purchase:Yes
The phone is great . It is fast and easy to use. I really like it
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: anameforme
Verified Purchase:Yes
Doesn't work as claimed. International access doesn't work.
No, I would not recommend this to a friend.
Response from tracfone.comBy customer service., July 30, 2025
Hi. Thanks for the rating. We really appreciate it. Would you mind telling us, how's your overall experience with our phone services been? We are always grateful for your continued loyalty and business. If there's anything we can do to make your experience better, I'd like to hear from you! Do you have any issues with your phone or service? If so, please send us a DM at any of our social media platforms. It will be a pleasure to assist you.
Written by a customer while visiting tracfone.com
Posted by: RoxanneS
Verified Purchase:Yes
Did not work, as i was told it would with Dexcom CGM!
No, I would not recommend this to a friend.
Response from tracfone.comBy Customer Service, August 8, 2025
Hi there! Thanks for letting us know about the issue you had with your Samsung Galaxy A15 5G, and we sincerely apologize for the bad experience. We really appreciate you bringing this to our attention. If you need any further assistance, please don't hesitate to reach out to us on our social media platforms. We're here and ready to help!
Written by a customer while visiting tracfone.com