Customer reviews from tracfone.com
Tracfone - Samsung Galaxy A15 128GB Prepaid - Black
Average customer rating
4.4
(143 Reviews)
Rating breakdown 143 reviews
5 Stars
84
4 Stars
42
3 Stars
9
2 Stars
4
1 Star
4
91%of customers recommend this product.
(
60 out of
66)
Customer Reviews for Tracfone - Samsung Galaxy A15 128GB Prepaid - Black
Posted by: SoulCrusher
Verified Purchase:Yes
I originally bought this phone because my old phone was out of date and wouldn't scan my Libre 3.
I thought it was unusual that this phone is slightly slower than my old phone. But I do like how big it is and the camera is so much better than what I had before.
I thought it was unusual that this phone is slightly slower than my old phone. But I do like how big it is and the camera is so much better than what I had before.
Written by a customer while visiting tracfone.com
Posted by: Agnus
Verified Purchase:Yes
The phone keeps losing internet connection. This happens often. Haven’t decided what I intend to do to resolve the issue. Other phones in the residence do not have an internet connection problem.
No, I would not recommend this to a friend.
Response from tracfone.comBy TracFone Wireless, February 6, 2025
Hi. This is Ryan from TracFone Wireless. We appreciate you for taking the time to share your feedback, and we want to understand what happened and how we can improve. We value all our customers, and we want everyone to have a positive experience with our network.
Could you send us a direct message at any of our social media platforms with more details about what caused your low rating? Sharing specific information about the issue you encountered will help us look into it and see what we can do yo assist you. We'll do our best to address your concerns regain your trust.
Could you send us a direct message at any of our social media platforms with more details about what caused your low rating? Sharing specific information about the issue you encountered will help us look into it and see what we can do yo assist you. We'll do our best to address your concerns regain your trust.
Written by a customer while visiting tracfone.com
Posted by: Anonymous
Verified Purchase:Yes
I having trouble with it ,speaker,sometimes it work some times it don't, l have to hit speak icon,4 and 5 times,then maybe will work ,sick of all the adds, have problems with Messages!
Written by a customer while visiting tracfone.com
Posted by: Dontknow
Verified Purchase:Yes
Still testing it put. It is great. Not tried camera yet
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: Lifevan
Verified Purchase:Yes
Very pleased with service and phone. My father is 85 and he understands phone and pleased
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: bjg2
Verified Purchase:Yes
I've used the voice-to-text option on my Galaxy A10 for a few years w/o a problem. This A15 doesn't seem to understand English occasionally. Plus it puts unnecessary punctuation in the middle of a sentence, which sometimes changes the meaning. Also uses capitol letters that shouldn't be there, making my messages full of grammatical errors. Takes forever to get my message out when I have to spend time correcting things. Very frustrating!
Written by a customer while visiting tracfone.com
Posted by: Longtime user
Verified Purchase:Yes
I really like it. Large screen and lots of memory for my business related apps.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: Ann Nonimous
Verified Purchase:Yes
I am happy with this phone. I wish it was not so huge, and at this size, I wish it was a bit easier to see - all in all, though: no complaints!
Written by a customer while visiting tracfone.com