Customer reviews from tracfone.com
Tracfone - Samsung Galaxy A15 128GB Prepaid - Black
Average customer rating
4.4 out of 5
4.4
(143 Reviews)
Open Ratings Snapshot
Rating breakdown 143 reviews
5 Stars
84
4 Stars
42
3 Stars
9
2 Stars
4
1 Star
4
91%of customers recommend this product. 
(
60 out of 66
)
Best Buy Privacy Policy
Customer Reviews for Tracfone - Samsung Galaxy A15 128GB Prepaid - Black
Customer Rating
5 out of 5
5
Samsung Galaxy A15 5G Phone
on December 21, 2024
Posted by: Tony 22
Verified Purchase:Yes
The Samsung Galaxy A15 is the perfect phone to have
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Customer Rating
4 out of 5
4
Easy to understand and set up.
on December 22, 2024
Posted by: Ladybug75
Verified Purchase:Yes
A little too big for my pockets. Works well. Don't care for having to swipe every time it's opened. Am getting used to it.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Customer Rating
5 out of 5
5
A really terrific phone.
on December 22, 2024
Posted by: Lori444
Verified Purchase:Yes
A great phone, simple to use and very easy. The phone is really a lot better than my last phone.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Customer Rating
4 out of 5
4
5G New Samsung Tracfone
on December 23, 2024
Posted by: Joseph in Kuna Idaho
Verified Purchase:Yes
I have reviewed the new 5g smartphone but have not activated it yet because my current 4g Tracfone is working so well and I am used to everything about it. I will save the new phone for future use. I rated it a 4 cause it looks and sounds great but can update it to a 5 later when activated and used awhile.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Customer Rating
5 out of 5
5
Responsive
on December 25, 2024
Posted by: Carl2025
Verified Purchase:Yes
Enjoy the speed and responsiveness. An up to date OS. Samsung is always on the ball. Kudos.
Written by a customer while visiting tracfone.com
Customer Rating
5 out of 5
5
SAMSUNG TO THE RESCUE
on December 25, 2024
Posted by: Geenab65
Verified Purchase:Yes
I really like this phone. When the Tracfone personnel completely failed to help me transfer the information from one Samsung to another, Samsung has an app that allowed me to do this without Tracfone and I will always be grateful.
I would recommend this to a friend!
Response from tracfone.comBy TraFone WirelessDecember 29, 2024
Hi. This is Joel from TracFone Wireless. We sincerely appreciate your constructive feedback provided in your recent review. We sincerely apologize for the frustration you experienced when transferring data from your previous Samsung phone to your new one. We understand how frustrating it can be when encountering difficulties, especially when relying on customer support for assistance. We deeply sympathize with the challenges you faced and appreciate your feedback. We understand that you were able to successfully transfer your data using the Samsung Smart Switch app, and we commend your resourcefulness in finding a solution. We value your business and are committed to continuously improving our services. Moreover, please know that TracFone Wireless also offer TracFone Wizard app for you to transfer all the information from your old phone over to your new device. Nonetheless, if you need further assistance with your phone or service please send us a DM through our Social Media platforms. Thank you.
Written by a customer while visiting tracfone.com
Customer Rating
4 out of 5
4
Almost perfect
on December 25, 2024
Posted by: JuliaAnn
Verified Purchase:Yes
It's a good phone so far. The only problem I have is there's no instruction book for it. That would be nice to explain some of the functions.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Customer Rating
5 out of 5
5
Excellent Smartphone
on December 26, 2024
Posted by: Chris Purviance
Verified Purchase:Yes
Enjoying my new smartphone very much. It wouldn't recommend one others to use.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
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