Very good phone at an excellent price. I don't need a phone with cutting edge capabilities and the corresponding cutting edge price. The Samsung A15 comes with all the features most people need at a price that is very reasonable. I would certainly buy it again.
We upgraded from another Samsung, so using the A15 was pretty easy. Nice features, larger screen, beautiful photos. We are still learning about some of the features. Easy to remove apps you don't want.
Screen not responsive when it came in. Will turn on but touch screen not working
No, I would not recommend this to a friend.
Response from tracfone.comBy TracFone Wireless, December 23, 2024
Hi. This is Arianne from TracFone Wireless. Thank you for your continued loyalty with the service. We truly appreciate you for doing business with us. We're sorry to learn that your phone's screen is not properly working when it came in. A phone touch screen may not work due to a variety of reasons including: a dirty screen, a damaged screen, a damaged screen protector, software glitches, faulty hardware connections, calibrations, out dated software, and physical damage on the screen. Please feel free to send us a direct message through our social media platforms so we can provide you with a concrete resolution to the issue since it is broken when you received it. Have a great day!