Customer reviews from bestbuy-ca
ASUS - ProArt PX13 13 3K Touch Screen Laptop - Copilot+ PC - AMD Ryzen AI 9 HX 370 - 32GB Memory - RTX 4060 - 1TB SSD - Nano Black
Average customer rating
2.5
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
0
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
1
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for ASUS - ProArt PX13 13 3K Touch Screen Laptop - Copilot+ PC - AMD Ryzen AI 9 HX 370 - 32GB Memory - RTX 4060 - 1TB SSD - Nano Black
Customer Rating
1
Good, but has fan issue
on November 7, 2024
Posted by: Richard
from Mississauga
The pc is fast, has great connectivity and a good screen. However there is an issue with the fan control. The fan comes on, very noisily, when the cpu load and gpu load are low, and the temperature is well within operating range. The fan stays on but will turn off and stay off if the pc is turned off and on again immediately. The issue occurs with the pc in standby even with the gpu turned off.
ASUS support was not helpful. They merely suggest using hibernate instead of sleep., and suggest that the fan running full bore with the gpu off and the cpu showing normal temperature is normal operation.
I would not buy this laptop to do presentations or for any situation where the laptop cannot be powered off and on again when this issue occurs.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Powerful and versatile laptop, buggy software.
on November 9, 2024
Posted by: rdtoi1
from Canada
I hate having to sync my files and settings between devices, so I was looking for something that was powerful enough and versatile enough to me my only computer.
This search had me settle on the ProArt PX13.
For me this laptop takes the roles of a desktop, laptop, and drawing tablet.
I mostly use the laptop docked with a keyboard, mouse, audio interface, and 2 displays.
Tablet mode is great for watching videos in bed and for using the included drawing stylus.
The battery life isn't that great. It lasts 4-6 hours depending on what I'm doing.
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The software is buggy.
Occasionally I have severe issues with the laptop sometimes only one of these issues will manifest, sometimes a combination of them.
-Laptop will not charge
-CPU clocks limited to 0.60 GHz and 5c cores at 0%
-Laptop keyboard doesn't function
-Display will not auto rotate
-CPU clocks limited to 0.60 GHz and 5c cores at 0%
-Laptop keyboard doesn't function
-Display will not auto rotate
The solution I've come up with to fix these issues is going in and out of hibernation.
[THIS SHOULD NOT BE NECESSARY, ASUS!]
I believe these problems may be related to sleep.
[THIS SHOULD NOT BE NECESSARY, ASUS!]
I believe these problems may be related to sleep.
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Reviewing this laptop just off the hardware it's a 5/5
Including the software issues I'm giving it a 4/5
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This review was submitted to qualify for a 90 day warranty extension.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca