Customer reviews from worx.com
WORX - Nitro 20V 2.1 Gal Cordless Wet/Dry Vacuum (1 x 4.0 Ah Battery and 1 x Charger Included) - Black
Average customer rating
4.6
(99 Reviews)
Rating breakdown 99 reviews
5 Stars
76
4 Stars
14
3 Stars
6
2 Stars
2
1 Star
1
94%of customers recommend this product.
(
90 out of
96)
Customer Reviews for WORX - Nitro 20V 2.1 Gal Cordless Wet/Dry Vacuum (1 x 4.0 Ah Battery and 1 x Charger Included) - Black
Customer Rating
5
Wet Dry Vac
on November 3, 2022
Posted by: Bernie79
from Punta Gorda, Florida - 33980
Gender:Male
I bought this mainly to have a wet/dry vac on hand for the little messy stuff that I created.
I soon found out that this little and handi vac is perfect in my wood workshop. It cleaned up the power tools so well that I said why not the car? That was where the "handi" came in. It is so convenient, so compact, and so powerful that I never take out my big shop vac to vacuum the car, I always reach for the Work Nitro. Why you may ask, because it is Handi.
I soon found out that this little and handi vac is perfect in my wood workshop. It cleaned up the power tools so well that I said why not the car? That was where the "handi" came in. It is so convenient, so compact, and so powerful that I never take out my big shop vac to vacuum the car, I always reach for the Work Nitro. Why you may ask, because it is Handi.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great Vac. Will use Only for Small Spills
on December 9, 2022
Posted by: O Ross
Gender:Male
Purchased to use only for wet. Existing wet/dry vac. requires removal of bag, etc. This way, I can grab and go (e.g., under wine refrig., overactive furnace humidifier). Instructions should state "Use filter for wet and dry".
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
More of a toy than a tool
on February 15, 2023
Posted by: Alligatorman
from Orchard Park NY
Gender:Male
This unit has very little suction power. It comes with 1 attachment that Worx describes as a "wide" nozzle. It's not wide, maybe 3 inches across. I don't find the wand to be very useful. I've attempted to vacuum up tiny wood chips from drilling in 2 x 4s with it, doesn't work well so had to remove nozzle and just use the hose end. Even that way, it's not powerful. Attempting to vacuum up saw dust from on and around my chop saw didn't work well either. Anywhere that there was a crevice it fails to vacuum up the sawdust in the bed of the saw. Those are but two examples of where this vacuum should excel but doesn't. Honestly, my 20 year old dust buster works better. I cannot recommend this unit.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , February 15, 2023
Hello Valued Customer! Thank you for taking the time to share your experience and review. Your feedback is greatly appreciated it. We do not recommend using the wet/dry vacuum to suck up wood chips as it can damage the unit and the hose. We recommend clearing the area first with a broom and then going back over the area with your wet/dry vacuum. For the best results.
Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Written by a customer while visiting worx.com
Customer Rating
3
Exhaust
on March 31, 2023
Posted by: Db71
from Parker Pa.
Gender:Male
Exhaust on same side as intake blows dirt around when you try to sweep it up have to open blower port up and then it blows in your face
No, I would not recommend this to a friend.
Response from worx.comBy Cas Stanley, Customer Experience, April 3, 2023
Hello there! Thank you for sharing your experience and review. We are always looking for new ways to improve products and your feedback is greatly appreciated. The rubber stopper will need to remain on the blower port to ensure that dirt is not escaping while you are vacuuming.
If you have any further questions, please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
If you have any further questions, please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Written by a customer while visiting worx.com
Customer Rating
5
variety of uses
on April 24, 2023
Posted by: luke 119
from niles,ohio
Gender:Male
[This review was collected as part of a promotion.] an variety of uses around the house,garage,and vehicles. great suction for light and heavy uses wet or dry.light weight for handling any where includes carrying strap
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great product
on August 5, 2023
Posted by: Keeping it clean
from Ms
Gender:Male
Has great suction and battery life. Has eco mode which provides all the power you need. Then there is non eco mode, outstanding performance for a compact size.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Definitely need to upgrade the battery
on August 16, 2023
Posted by: Raintheshining
from Baltimore, MD
[This review was collected as part of a promotion.] Realized the standard 2 amp interchangeable batteries don't have enough juice for more that 5 minutes with this thing. Great vacuum, just wish the battery lasted longer. Clearly why it comes with the bigger battery out of the box. The hose is also a bit short. It's a fine product.
I would recommend this to a friend!
Response from worx.comBy Shelby Luckey, Customer Experience, August 18, 2023
Hello Valued Customer. Thank you for taking the time to share your experience and review with us. It is unfortunate to learn that the WX031L did not meet your expectations. We appreciate your feedback as this will helps us on how we can improve with our products. -Shelby L.
Written by a customer while visiting worx.com
Customer Rating
5
Love this vacuum
on September 15, 2023
Posted by: Stevil
from Denton, Tx
Gender:Male
[This review was collected as part of a promotion.] This vacuum is perfect for small jobs, quick jobs, and places you just don't want to drag a plug-in vacuum like to your car. Being an older person, it's perfectly lite weight to carry around with very good suction and no cord attached. Also, this is a great add, if you already have Worx tool batteries. Good job Worx!
I would recommend this to a friend!
Written by a customer while visiting worx.com