Customer reviews from worx.com
WORX - Nitro 20V 2.1 Gal Cordless Wet/Dry Vacuum (1 x 4.0 Ah Battery and 1 x Charger Included) - Black
Average customer rating
4.6
(105 Reviews)
Rating breakdown 105 reviews
5 Stars
80
4 Stars
16
3 Stars
6
2 Stars
2
1 Star
1
94%of customers recommend this product.
(
95 out of
101)
Customer Reviews for WORX - Nitro 20V 2.1 Gal Cordless Wet/Dry Vacuum (1 x 4.0 Ah Battery and 1 x Charger Included) - Black
Customer Rating
5
variety of uses
on April 24, 2023
Posted by: luke 119
from niles,ohio
Gender:Male
[This review was collected as part of a promotion.] an variety of uses around the house,garage,and vehicles. great suction for light and heavy uses wet or dry.light weight for handling any where includes carrying strap
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Overpriced and not practical
on April 1, 2023
Posted by: philippe
from ontario canada
While I did not expect much from this vacuum that I got free with my airmiles (and now I can,t return it) I can say that it is disappointing especially considering the price tag. The hose is way too short you have the carry the vacuum in your hand or on your shoulder all the time. The suction power is "ok" however the form factor combine with the short hose make it almost unusable in most conditions. There was a lot of good reviews on Worx products I can now speculate that they are probably fake or sponsored...
Response from worx.comBy Cas Stanley, Customer Experience, April 4, 2023
Hello there! It's unfortunate to learn that the WX031L Wet/Dry Vacuum fell below your product expectations. We greatly appreciate you taking the time to share your experience and review. Your feedback helps us understand where we can improve.
Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
3
Exhaust
on March 31, 2023
Posted by: Db71
from Parker Pa.
Gender:Male
Exhaust on same side as intake blows dirt around when you try to sweep it up have to open blower port up and then it blows in your face
No, I would not recommend this to a friend.
Response from worx.comBy Cas Stanley, Customer Experience, April 3, 2023
Hello there! Thank you for sharing your experience and review. We are always looking for new ways to improve products and your feedback is greatly appreciated. The rubber stopper will need to remain on the blower port to ensure that dirt is not escaping while you are vacuuming.
If you have any further questions, please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
If you have any further questions, please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Written by a customer while visiting worx.com
Customer Rating
5
This Vacuum is so Convenient...it's Ridiculous
on February 26, 2023
Posted by: Vacuser
from Palmyra, NY
Gender:Male
This vacuum saves a lot of time from hauling an AC powered vacuum to a job and then finding an outlet to plug in. With the NITRO 20V 2.1 Gal Cordless Wet/Dry Vacuum it's as easy as picking it up plugging in the battery, if it's not already installed and then go get the job done!!!!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
More of a toy than a tool
on February 15, 2023
Posted by: Alligatorman
from Orchard Park NY
Gender:Male
This unit has very little suction power. It comes with 1 attachment that Worx describes as a "wide" nozzle. It's not wide, maybe 3 inches across. I don't find the wand to be very useful. I've attempted to vacuum up tiny wood chips from drilling in 2 x 4s with it, doesn't work well so had to remove nozzle and just use the hose end. Even that way, it's not powerful. Attempting to vacuum up saw dust from on and around my chop saw didn't work well either. Anywhere that there was a crevice it fails to vacuum up the sawdust in the bed of the saw. Those are but two examples of where this vacuum should excel but doesn't. Honestly, my 20 year old dust buster works better. I cannot recommend this unit.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , February 15, 2023
Hello Valued Customer! Thank you for taking the time to share your experience and review. Your feedback is greatly appreciated it. We do not recommend using the wet/dry vacuum to suck up wood chips as it can damage the unit and the hose. We recommend clearing the area first with a broom and then going back over the area with your wet/dry vacuum. For the best results.
Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Written by a customer while visiting worx.com
Customer Rating
4
Ok for the price paid
on February 14, 2023
Posted by: Sammyammy
from Lakeland Florida
Fair value for price paid. I bought the product to clean bare floors and it is adequate for that purpose. The strap included is not long enough to use as a shoulder strap, don’t really know what it’s for, I hold it by the handle. For my purposes it beats lugging an electric cord around. It would be helpful if a wand was available to extend the length of the hose. Recommend it if you don’t need a lot of power and using only for small jobs.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Handy tool for quick cleanup
on February 11, 2023
Posted by: Buffaloman
from Galva, IL
Gender:Male
I had several small cleanups that I needed to do, that I didn't want to drag my big shop vac around for, so when the vac was delivered, I opened the box and immediately put it to use.
I have other 20V WORX tools, so I had a charged battery ready. Cleanup was done in a short time, I dumped the debris in the trash and was ready for the next time in a jiffy. My wife likes it too. It's light enough that she can take it where-ever she wants. Maybe I should have just gotten one for her.
I have other 20V WORX tools, so I had a charged battery ready. Cleanup was done in a short time, I dumped the debris in the trash and was ready for the next time in a jiffy. My wife likes it too. It's light enough that she can take it where-ever she wants. Maybe I should have just gotten one for her.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great Little Vac
on February 9, 2023
Posted by: David Bronson
from West Des Moines, IA
Gender:Male
[This review was collected as part of a promotion.] Even though I have had this vac for only a month, it already has proven to be a great purchase. It's light weight and because it's battery powered, there's no cord - a big plus. I don't have to deal with ant cords! The power is more than adequate and the shoulder strap is a plus. It's simple to open the collection bin and emptying the unit is easy. Highly recommend.
Written by a customer while visiting worx.com