Customer reviews from worx.com
WORX - Nitro 20V 2.1 Gal Cordless Wet/Dry Vacuum (1 x 4.0 Ah Battery and 1 x Charger Included) - Black
Average customer rating
4.6
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
79
4 Stars
16
3 Stars
6
2 Stars
2
1 Star
1
94%of customers recommend this product.
(
94 out of
100)
Customer Reviews for WORX - Nitro 20V 2.1 Gal Cordless Wet/Dry Vacuum (1 x 4.0 Ah Battery and 1 x Charger Included) - Black
Customer Rating
3
Could be better…
on January 5, 2022
Posted by: Weldonjr2001
from San Antonio, TX
Gender:Male
Bought this because of the “wet/dry” feature. Between the manual and Worx FAQ I still don’t know if I need to remove the filter to vacuum liquids. Worx says yes, the manual says no. The filter is a pain to remove, requires a screwdriver and 4 screws to be removed. Would make a quick wet cleanup impossible if the filter does need to be removed.
The smaller 20v Worx vacuum I have is cleverly thought out. This one, not so much.
I do like the extra power, and the ability to use as a blower. Disappointed in the vague “wet/dry” instructions.
The smaller 20v Worx vacuum I have is cleverly thought out. This one, not so much.
I do like the extra power, and the ability to use as a blower. Disappointed in the vague “wet/dry” instructions.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , January 12, 2022
Hello, the filter does not need to be removed unless you’re doing maintenance/changing it after extended use. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Compact, not very heavy
on December 18, 2021
Posted by: Peblades
from Md
Gender:Male
Nice overall vacuum, like the hose, compact size. Compared to a 10 year old craftsman shop vac not as powerful suction and doesn’t hold as much as the craftsman. The craftsman is bulkier and heavier. If have big cleaning up jobs recommend a bigger vacuum.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Overpriced and not practical
on April 1, 2023
Posted by: philippe
from ontario canada
While I did not expect much from this vacuum that I got free with my airmiles (and now I can,t return it) I can say that it is disappointing especially considering the price tag. The hose is way too short you have the carry the vacuum in your hand or on your shoulder all the time. The suction power is "ok" however the form factor combine with the short hose make it almost unusable in most conditions. There was a lot of good reviews on Worx products I can now speculate that they are probably fake or sponsored...
Response from worx.comBy Cas Stanley, Customer Experience, April 4, 2023
Hello there! It's unfortunate to learn that the WX031L Wet/Dry Vacuum fell below your product expectations. We greatly appreciate you taking the time to share your experience and review. Your feedback helps us understand where we can improve.
Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
on January 23, 2022
Posted by: Sanman 208
from Staten island
Gender:Male
This little vacuum really sucks. I don't mean that in a negative way. It really does. It surprised me how well it worked. Great tool
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
A portable, no cord wet dry vac. Its perfect!
on May 5, 2023
Posted by: Mike1975
from Hazard, KY
Gender:Male
[This review was collected as part of a promotion.] I personally cant think of a better tool than one you can take with you, even to places with no electricity. This Worx wet dry vac is not only convenient, when I pulled it out my family couldnt stop asking about how it worked. I highly recommend this little smart vac. The tools included make bigger jobs easier and the carrying strap is something I never knew I needed. Great product and a homerun for Worx!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great vacuum!
on November 18, 2021
Posted by: Ppierce91
from Conover, NC
Gender:Male
[This review was collected as part of a promotion.] Picks up dirt/dust/hair very well, super lightweight and easy to move around plus small enough to carry when needed. Doesn’t come with the hassle of keeping an extension cable and moving a cord around everywhere. Would highly recommend, its a great vacuum.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
The Best
on February 11, 2022
Posted by: Nickum
from Cleveland Oh
Gender:Male
Bought this about a month ago and can’t stop using it. This is probably my favorite shop vac on own for everyday use. It’s compact and easy to handle yet has great suction to get the job done fast!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
This vaccum really sucks.
on December 20, 2021
Posted by: skelly5
Gender:Male
Bought this a few weeks ago and when I say it sucks the suction is a lot stronger than there smaller cordless vacuum and this one can pick up liquids and that's why I bought this one.If your looking to buy a cordless vacuum spend a little extra it's worth it.Works great with my 20v battery.
I would recommend this to a friend!
Written by a customer while visiting worx.com