Customer Reviews for WORX - Gutterpro Universal Gutter Cleaning Kit For Leaf Blowers - Black
Customer Rating
5
Makes Gutter cleaning easier and safer for me.
on December 21, 2020
Posted by: RisingSun
from Indianapolis Indiana
Gender:Female
[This review was collected as part of a promotion.] With the extensions it makes it so easy to reach my gutters without having to climb up so high on my ladder. As with all Worx products that I have purchased I know I can trust the quality of their products.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 4, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the GutterPro! Thank you for choosing WORX. You are greatly appreciated!
[This review was collected as part of a promotion.] Bought this to clean out the gutters because we can no longer climb a ladder. We will be purchasing a new Worx leaf blower to go with this. It doesn’t fit off brands well even though it’s universal.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 21, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the GutterPro Cleaning Kit! Thank you for choosing WORX. You are greatly appreciated!
[This review was collected as part of a promotion.] I found that the more extension I used, the less air power the attachment generated. That being said, a little patience went a long way.
[This review was collected as part of a promotion.] I bought it about 2 weeks ago and used it to clean the gutter, it works. The GUTTERPRO would blow away if using the blower at the max speed (the Turbine 800 model), they should redesign connection. It is hard to hold it because of the soft/flexible and short connection, no handle either.
All the components fit together fine and the universal adapter was easy to mount. But this where the positive attributes end. Let's start with the small, perhaps tiny, opening on the curved nozzle end. The opening is soooooo small that it is constantly clogged with leaves and makes vacuum the gutter more difficult than expected. Now the universal adapter collapses into itself when the vacuum switch is turned on. I had to force the extension tubes towards the gutter while watching where the nozzle was located in the gutter. It was impossible to maintain all these items together to effectively clean the gutter.
I would not recommend anyone buying the product ever. WORX needs to make such major design changes!
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, December 8, 2020
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This information will be passed up to the appropriate department. Should you have any more questions, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
[This review was collected as part of a promotion.] I bought a WG524 Blower/Mulcher/Vac and thought this gutter system would be a nice addition. It was except that the connection to the WG524 was cumbersome. It would be easier to handle if the system connected directly to the large inlet tube. The flexible connection made it hard to hold onto everything while cleaning the gutter.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson, Customer Experience , December 18, 2020
Hi there! We apologize for any trouble you have experienced. Your feedback and review help us improve our products. If you have any other questions or concerns please, contact our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for further assistance.
[This review was collected as part of a promotion.] it said universal but it does not work on their older model blower. Plus you need 2 people to use it
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, December 8, 2020
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Please note, this tool has a universal fit for most blowers including new adapter for TRIVAC and TURBINE FUSION blowers. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check your email, as I have contacted you offline for further assistance. Thank you for choosing Worx!