Customer reviews from worx.com
WORX - Gutterpro Universal Gutter Cleaning Kit For Leaf Blowers - Black
Average customer rating
3.7
(103 Reviews)
Rating breakdown 103 reviews
5 Stars
47
4 Stars
18
3 Stars
11
2 Stars
11
1 Star
16
67%of customers recommend this product.
(
63 out of
94)
Customer Reviews for WORX - Gutterpro Universal Gutter Cleaning Kit For Leaf Blowers - Black
Customer Rating
3
Works but could use some help.
on November 30, 2020
Posted by: jeddeth
from New York, NY
Gender:Male
[This review was collected as part of a promotion.] I love the idea of cleaning the gutters from the ground without the danger of climbing a ladder. In theory this would be an amazing product. I think it has a few flaws to be aware of. First it comes with a few extra pieces meant for specialized leaf blowers. I'm not sure how much extra I paid to own these special pieces of plastic I don't need, but it's unfortunate I had to pay extra for them. Next, some of the joints spin so that when you are trying to use the extension to push stuck leaves along the gutter to get them out, the tool tends to 'give' rather then lending some necessary pressure that would be very helpful. Finally, I found that one section or another was always coming loose or falling off so I am always having to stop to reconnect a part or put a tube back together or reattach the connection to my leaf blower. In the end it would probably just be quicker for me to climb the ladder and remove the leaves by hand.
I would recommend this to a friend!
Response from worx.comBy Lucy R, Customer Experience, December 4, 2020
Thank you for sharing your honest experience and review. The Universal Gutter Cleaning Kit comes with a universal fit for most blowers including a new adapter for TRIVAC and TURBINE FUSION blowers. We do offer Gutter Kits with less adapters it just depends on which blower you have. We do greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9am until 6pm EST and on Saturday from 9am until 3pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
1
not nice
on December 2, 2020
Posted by: firefighter119
from Tarrytown NY
Gender:Male
[This review was collected as part of a promotion.] it said universal but it does not work on their older model blower. Plus you need 2 people to use it
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, December 8, 2020
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Please note, this tool has a universal fit for most blowers including new adapter for TRIVAC and TURBINE FUSION blowers. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
4
Nice system but...needs design work
on December 3, 2020
Posted by: Acadia
from Maine
Gender:Male
[This review was collected as part of a promotion.] I bought a WG524 Blower/Mulcher/Vac and thought this gutter system would be a nice addition. It was except that the connection to the WG524 was cumbersome. It would be easier to handle if the system connected directly to the large inlet tube. The flexible connection made it hard to hold onto everything while cleaning the gutter.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson, Customer Experience , December 18, 2020
Hi there!
We apologize for any trouble you have experienced. Your feedback and review help us improve our products. If you have any other questions or concerns please, contact our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for further assistance.
Thank you for choosing WORX!
We apologize for any trouble you have experienced. Your feedback and review help us improve our products. If you have any other questions or concerns please, contact our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for further assistance.
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
My Review for GUTTERPRO Universal Gutter Cleaning
on December 13, 2020
Posted by: Kal407
Plenty of reach. I wish the tubes locked together better, the elbow would sometimes twist and become loose as I ran it along the gutter.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Can do the job
on December 18, 2020
Posted by: Ivan2020
from Hamden, CT
Gender:Male
[This review was collected as part of a promotion.] I bought it about 2 weeks ago and used it to clean the gutter, it works. The GUTTERPRO would blow away if using the blower at the max speed (the Turbine 800 model), they should redesign connection. It is hard to hold it because of the soft/flexible and short connection, no handle either.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Beats Using A Ladder!
on December 18, 2020
Posted by: Halman1701
from Bonney Lake
Gender:Male
[This review was collected as part of a promotion.] I found that the more extension I used, the less air power the attachment generated. That being said, a little patience went a long way.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Senior Safety
on December 26, 2020
Posted by: Fallsgirl
from Newton Falls, OH
Gender:Female
[This review was collected as part of a promotion.] I purchased this for my husband as a Christmas gift. Though we can not use it now, I am confident it will be an extremely important step in keeping my husband safe this fall. No more balancing atop ladders while holding implements that set him off center, or reaching at a dangerous angle. It is a lifeline of safety for him.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 30, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Gutter Cleaning Kit! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Well made
on January 18, 2021
Posted by: Ray Day
from Olive Branch,Ms
Gender:Male
[This review was collected as part of a promotion.] I bought this about a month ago and wished I known about it a long time ago.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 19, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the GutterPro! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com