Customer reviews from worx.com
WORX - Gutterpro Universal Gutter Cleaning Kit For Leaf Blowers - Black
Average customer rating
3.7
(95 Reviews)
Rating breakdown 95 reviews
5 Stars
46
4 Stars
15
3 Stars
9
2 Stars
10
1 Star
15
68%of customers recommend this product.
(
62 out of
91)
Customer Reviews for WORX - Gutterpro Universal Gutter Cleaning Kit For Leaf Blowers - Black
Customer Rating
5
I love this
on November 10, 2020
Posted by: Pistole
from Kansas
Gender:Female
Due to the ice,snow & rain, I have not used this yet. But is a Worx...it has to be AWWWWWWsome
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 3, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Gutterpro Cleaning Kit! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
1
Blower must be strong
on November 10, 2020
Posted by: BillP2
from Rockfish Valley, Virginia
Gender:Male
[This review was collected as part of a promotion.] I needed a way to clean my gutters without climbing a ladder. Therefore I bought this kit. It is on its way back. The Worx blower that I have (40V Turbine) does a great job of blowing leaves from my walk and decks and even woodland trails.. However it does not make enough power when hooked yo this tube gutter cleaning kit. Also the tubes need a handle to make it less unwieldly
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, November 12, 2020
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This information will be passed up to the appropriate department. I am more than happy to help. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
1
This doesn't work well at all
on November 11, 2020
Posted by: LeeEggy
from Erie Pa
Gender:Female
[This review was collected as part of a promotion.] I bought this after my husband couldn't climb a ladder anymore to clean our gutters. I thought I can do this. Well it doesn't have very much power with only 1 of the tubes on with the curved hose. I have so many other Worx's tools and have been very satisfied. Now I have to pay someone to clean my gutters.
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, November 12, 2020
Thank you for sharing your experience and review! We greatly appreciate your feedback as it gives us a better understanding of where we need to improve. I am more than happy to help. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
1
I had high hopes for this
on November 11, 2020
Posted by: bill89
Gender:Male
The connection did not work well, too flimsy. By the time the air got to the end it had no power. Basically worthless. Most other Worx tools that I have are working great
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, November 12, 2020
Thank you for sharing your experience and review! We greatly appreciate your feedback as it gives us a better understanding of where we need to improve. I am more than happy to help. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
2
Better than nothing.
on November 11, 2020
Posted by: TheYardman
from Indiana
Gender:Male
I bought this Universal Kit in fall 2020 to clean garage gutters while standing on the ground (no ladder!) with a WORX TRIVAC 2 w/ Multi-Stage All Metal Mulching System (WG509) blower. Although I had high hopes, my WORX cordless blower (40V Power Share TURBINE Cordless Leaf Blower WG584) did not have enough power to work with this kit to blow out any leaves from a gutter at all.
The Gutter Cleaning Kit did not directly fit onto either of the above blowers, therefore I had to resort to using the 'universal' fabric sock connector that must be somehow fit over the exhaust port of a blower. In the case of the Trivac this means you must hold the blower upside down while using it. As it is a quite heavy machine this places a lot of stress on the sock. That weight plus the air pressure puts stress on the Zip-ties on both ends of the sock. Fortunately the near-blower Zip is a heavy-duty ratcheting type that, if you can find a solid anchor spot on your blower port and crank it down, will hold indefinitely. However it only took 15-min for the light weight zip tie on the other end to break. I had to repair that end several times until I found a stout enough zip tie. A wire tie would have worked better.
Once I had that connection working I noticed a dramatic loss of air from each connection of the air pipes. I put Gorilla Tape over each junction, except two, which stopped the air loss and most importantly improved the sturdiness of the pipe. The two junctions I could not tape were on the first section of pipe that connects to the sock. That pipe section, I found, swivels on one end if you install it properly into the sock adapter, and the other non-taped end allows disconnection of the rest of the long pipe and tip. I store that long taped pipe and tip on a hook on my garage wall.
Using the Trivac blower with this Gutter Kit does work quite well. It is a very powerful blower and packed, wet leaves with twigs do not stand a chance. The problems are that you can get very dirty being showered with gutter crud if not careful (wear safety glasses and a hat), and, operating and holding the Trivac is difficult because it is upside down so handholds are nonexistent and the on/off switch is not reachable. Sore shoulders are a given after a couple of hours of work.
Given all of that I still do not regret buying this kit because I got the job done (several times already this year). I just wish they would design it better.
The Gutter Cleaning Kit did not directly fit onto either of the above blowers, therefore I had to resort to using the 'universal' fabric sock connector that must be somehow fit over the exhaust port of a blower. In the case of the Trivac this means you must hold the blower upside down while using it. As it is a quite heavy machine this places a lot of stress on the sock. That weight plus the air pressure puts stress on the Zip-ties on both ends of the sock. Fortunately the near-blower Zip is a heavy-duty ratcheting type that, if you can find a solid anchor spot on your blower port and crank it down, will hold indefinitely. However it only took 15-min for the light weight zip tie on the other end to break. I had to repair that end several times until I found a stout enough zip tie. A wire tie would have worked better.
Once I had that connection working I noticed a dramatic loss of air from each connection of the air pipes. I put Gorilla Tape over each junction, except two, which stopped the air loss and most importantly improved the sturdiness of the pipe. The two junctions I could not tape were on the first section of pipe that connects to the sock. That pipe section, I found, swivels on one end if you install it properly into the sock adapter, and the other non-taped end allows disconnection of the rest of the long pipe and tip. I store that long taped pipe and tip on a hook on my garage wall.
Using the Trivac blower with this Gutter Kit does work quite well. It is a very powerful blower and packed, wet leaves with twigs do not stand a chance. The problems are that you can get very dirty being showered with gutter crud if not careful (wear safety glasses and a hat), and, operating and holding the Trivac is difficult because it is upside down so handholds are nonexistent and the on/off switch is not reachable. Sore shoulders are a given after a couple of hours of work.
Given all of that I still do not regret buying this kit because I got the job done (several times already this year). I just wish they would design it better.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson, Customer Experience, November 13, 2020
Hi there!
Thank you for taking the time to share your feedback and review, as this helps us improve our products. It is always good to hear that our tools are getting the work done for your lawn and garden needs. Call our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for any assistance. We are happy to help!
Thank you for choosing WORX!
Thank you for taking the time to share your feedback and review, as this helps us improve our products. It is always good to hear that our tools are getting the work done for your lawn and garden needs. Call our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for any assistance. We are happy to help!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Goes together very easily
on November 12, 2020
Posted by: Hallsy
from Litcfield, MN
Gender:Male
I purchased this awhile ago, I received it and tried it, it worked pretty good if the leaves where dry, if wet not so good. I purchased to use on a Dewalt blower, it was not a good fit, but not that bad and it worked. I would buy again and think it a great idea!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Horrible product!
on November 18, 2020
Posted by: Hab64
from St Louis mo
Gender:Female
I bot this back in August for my gutters. DOES NOT WORK!! just to try to hold up takes 2 people. No air. Adapter FLYS off constantly. Don't waste your $$!
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, November 20, 2020
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
3
Works but could use some help.
on November 30, 2020
Posted by: jeddeth
from New York, NY
Gender:Male
[This review was collected as part of a promotion.] I love the idea of cleaning the gutters from the ground without the danger of climbing a ladder. In theory this would be an amazing product. I think it has a few flaws to be aware of. First it comes with a few extra pieces meant for specialized leaf blowers. I'm not sure how much extra I paid to own these special pieces of plastic I don't need, but it's unfortunate I had to pay extra for them. Next, some of the joints spin so that when you are trying to use the extension to push stuck leaves along the gutter to get them out, the tool tends to 'give' rather then lending some necessary pressure that would be very helpful. Finally, I found that one section or another was always coming loose or falling off so I am always having to stop to reconnect a part or put a tube back together or reattach the connection to my leaf blower. In the end it would probably just be quicker for me to climb the ladder and remove the leaves by hand.
I would recommend this to a friend!
Response from worx.comBy Lucy R, Customer Experience, December 4, 2020
Thank you for sharing your honest experience and review. The Universal Gutter Cleaning Kit comes with a universal fit for most blowers including a new adapter for TRIVAC and TURBINE FUSION blowers. We do offer Gutter Kits with less adapters it just depends on which blower you have. We do greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9am until 6pm EST and on Saturday from 9am until 3pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com