Customer reviews from worx.com
WORX - Gutterpro Universal Gutter Cleaning Kit For Leaf Blowers - Black
Average customer rating
3.7
(101 Reviews)
Rating breakdown 101 reviews
5 Stars
46
4 Stars
17
3 Stars
11
2 Stars
11
1 Star
16
67%of customers recommend this product.
(
62 out of
93)
Customer Reviews for WORX - Gutterpro Universal Gutter Cleaning Kit For Leaf Blowers - Black
Customer Rating
2
Wanted to love this
on October 23, 2020
Posted by: Anonymous
from Swansea Ma
Gender:Female
Bought this to use with my Trivac. Firstly, Worx need to do a better job on their owner’s manuals. While I don’t need things explained to me like I’m 5 years old, there should be consideration for those who have never used a particular tool. Using it felt awkward because the universal adapter was fabric so the tube was a floppy. The hose attached to the adapter fell off because it was only held by a zip tie, making it useless. Could I take the nozzle off my Trivac and connect the gutter pro directly to the Trivac? I don’t know. The directions are horrible. I had to send this back.
Response from worx.comBy Heaven Johnson, Customer Experience , October 26, 2020
Hi there!
Thank you for your review as this helps us improve our products. We will make sure to give your feedback to the appropriate department. If you are still experiencing any issues, please give our customer service line a call at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for any further assistance. We are happy to help!
Thank you for choosing WORX!
Thank you for your review as this helps us improve our products. We will make sure to give your feedback to the appropriate department. If you are still experiencing any issues, please give our customer service line a call at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for any further assistance. We are happy to help!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
item WA4094
on October 24, 2020
Posted by: fiat
from richmond va
Gender:Male
just got kit and need 2 more lengths of extensions to reach gutter. where can i order two more lengths?
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Does not work for me!
on October 28, 2020
Posted by: Anonymous
from Albuquerque, NM
Gender:Male
While I thought this item would be a great accessory for my power blower due to my increased age and not wishing to work on a steep roof. However, after trying to use the unit for the second time this year, I am reminded how disappointed I am with this unit from WORX. It is not easy to control, does not efficiently remove leaves and debris from the gutters around the house. Further, if the material is the least bit matted, it won't blow it out. I (both times used) had to finally climb up on the roof and use the blower (without the attachments) to clean the gutters.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson, Customer Experience , November 4, 2020
Hi there!
We apologize for any trouble you have experienced. Your feedback and review help us improve our products. If you have any other questions or concerns please, contact our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for further assistance.
Thank you for choosing WORX!
We apologize for any trouble you have experienced. Your feedback and review help us improve our products. If you have any other questions or concerns please, contact our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for further assistance.
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Worth the Money !
on November 3, 2020
Posted by: Fergo 61
from Murray Ky
Gender:Male
[This review was collected as part of a promotion.] I bought this Gutterpro kit after my wife and I had cleaned out our gutters using a ladder and taking a half a day. Now it takes about thirty minutes !
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 1, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Gutter Cleaning kit and how much time it saves you! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
3
Heavy and awkward.
on November 12, 2020
Posted by: Alant
from Rome, NY
Gender:Male
I bought this with the turbo. It is heavy. The connection to the blower needs to be redesigned. With turbo it wouldn't clear wet leaves from rain gutter.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience, November 13, 2020
Hi there!
If you decide your tool isn’t right for you, we offer a 30-day Money Back Guarantee from the date of receipt (less shipping and handling). Please call our customer service center at 1-866-354-9679 (WORX), and we’ll be happy to assist.
If you decide your tool isn’t right for you, we offer a 30-day Money Back Guarantee from the date of receipt (less shipping and handling). Please call our customer service center at 1-866-354-9679 (WORX), and we’ll be happy to assist.
Written by a customer while visiting worx.com
Customer Rating
5
BETTER THAN I THOUGHT
on November 14, 2020
Posted by: paguard
Gender:Male
[This review was collected as part of a promotion.] Being a senior citizen, I try to stay off ladders and when I saw this I knew I ha to try it. The GUTTERPRO was easy to use and did a wonderful job. One of the best tools I have used.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 3, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the GutterPro Cleaning Kit! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
1
Too unwieldy for use from the ground
on November 15, 2020
Posted by: Frustrated Man
from Boston, MA
Gender:Male
I ordered this to attach to the new WORX leaf blower to clean the gutters.
Firstly, claims an 11' reach. Hardly. Maybe 11' from the ground. I measured the reach to my gutters before ordering, and I still need a step-ladder to reach. Better than the 20' extension ladder, I suppose.
Secondly, it requires 3 or 4-handed operation to clean the gutters. Because the connection of the gutter kit to the blower is a flexible sleeve, at full extension it is very difficult to control the long tube with one hand and hold onto the blower at the same time. It takes two people - one to hold the blower in an elevated position (otherwise the sleeve pulls off) and one person on the ladder to manipulate the extension tube with two hands. It would work better if it had a mechanical connection so the blower and extension tube worked as one piece.
Thirdly, the angle of the last nozzle piece doesn't quite work right. With the 600CFM blower I purchased there's still plenty of air at the nozzle. But the nozzle cleans the gutters better if it is blowing parallel to the gutter, rather than perpendicular. Which is the only way it really works because of the problem with operation above. If I cut the end of the nozzle off it might work a little better, but then it cannot be returned.
Firstly, claims an 11' reach. Hardly. Maybe 11' from the ground. I measured the reach to my gutters before ordering, and I still need a step-ladder to reach. Better than the 20' extension ladder, I suppose.
Secondly, it requires 3 or 4-handed operation to clean the gutters. Because the connection of the gutter kit to the blower is a flexible sleeve, at full extension it is very difficult to control the long tube with one hand and hold onto the blower at the same time. It takes two people - one to hold the blower in an elevated position (otherwise the sleeve pulls off) and one person on the ladder to manipulate the extension tube with two hands. It would work better if it had a mechanical connection so the blower and extension tube worked as one piece.
Thirdly, the angle of the last nozzle piece doesn't quite work right. With the 600CFM blower I purchased there's still plenty of air at the nozzle. But the nozzle cleans the gutters better if it is blowing parallel to the gutter, rather than perpendicular. Which is the only way it really works because of the problem with operation above. If I cut the end of the nozzle off it might work a little better, but then it cannot be returned.
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, November 16, 2020
Thank you for sharing your experience and review! We greatly appreciate your feedback as it gives us a better understanding of where we need to improve. This information will be passed up to the appropriate department. I am more than happy to help. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
Good purchase
on November 17, 2020
Posted by: Rich 66
from PA
Gender:Male
[This review was collected as part of a promotion.] Works on both my leaf blowers. No more climbing ladders. Definitely worth the money.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 2, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Gutter Cleaning Kit! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com