Customer reviews from https://www.asus.com
ASUS - Vivobook Go 15" Laptop FHD - Ryzen 5 with 8GB RAM - 512GB SSD - Mixed Black
Average customer rating
3.4
(7 Reviews)
Rating breakdown 7 reviews
5 Stars
2
4 Stars
2
3 Stars
1
2 Stars
1
1 Star
1
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for ASUS - Vivobook Go 15" Laptop FHD - Ryzen 5 with 8GB RAM - 512GB SSD - Mixed Black
Posted by: George P
Frequency of use:Daily
Verified Purchase:Yes
Tne Only reason I bought it was they [ ASUS]] said the laptop was an OLED which it is NOT.
Response from https://www.asus.comBy CLM, October 30, 2025
Dear George,
Thank you for your comment.
We do understand your disappointment and the inconvenience this may have caused if the laptop you received did not meet your expectations. Agreeably, this laptop comes with an OLED screen. However, this model comes with three different hardware configurations, including the screen specification. To learn more about this laptop, visit our Product Support page at: https://www.asus.com/laptops/for-home/vivobook/vivobook-go-15-oled-e1504f/techspec/. Usually, the specific laptop with an OLED screen will have a higher price tag.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We do understand your disappointment and the inconvenience this may have caused if the laptop you received did not meet your expectations. Agreeably, this laptop comes with an OLED screen. However, this model comes with three different hardware configurations, including the screen specification. To learn more about this laptop, visit our Product Support page at: https://www.asus.com/laptops/for-home/vivobook/vivobook-go-15-oled-e1504f/techspec/. Usually, the specific laptop with an OLED screen will have a higher price tag.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Ann M.
Verified Purchase:Yes
I would like to give this laptop more stars but can't yet because I'm still getting used to it.. I've had it for just a few days. I like the keyboard but don't like the muted colors of the display and can't figure out how to make things more saturated. I find it very hard to see writing in the muted color scheme. I enlarged the cursor so I can see that now.
Written by a customer while visiting https://www.asus.com
Posted by: Chol
Frequency of use:Daily
Verified Purchase:Yes
Good basic laptop with all the functions and a decent screen.
Written by a customer while visiting https://www.asus.com
Posted by: B Hoover
Verified Purchase:Yes
Computer was very easy to download my old computer programs and files..
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: RubyDear
Verified Purchase:Yes
it has like a lot of delay in rhythm games for some reason, other than that battery life is pretty good, it runs nicely, and screen looks great.
Response from https://www.asus.comBy CLM, December 8, 2025
Dear RubyDear,
Thank you for your comment.
We do understand your disappointment with the product and the inconvenience this may have caused if you are experiencing lots of delay in rhythm games. This laptop was not designed for gaming. However, it will play basic and light ryhthm games, it will not run demanding 3D games because of hardware limitation. To keep this laptop in its optimum stability and performance, ensure Windows, drivers, applications are up to date. Additionally, while accessing wen applications, ensure it has access to a stable internet connection since poor and unstable internet service will certainly affect stability and performance.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We do understand your disappointment with the product and the inconvenience this may have caused if you are experiencing lots of delay in rhythm games. This laptop was not designed for gaming. However, it will play basic and light ryhthm games, it will not run demanding 3D games because of hardware limitation. To keep this laptop in its optimum stability and performance, ensure Windows, drivers, applications are up to date. Additionally, while accessing wen applications, ensure it has access to a stable internet connection since poor and unstable internet service will certainly affect stability and performance.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Brany
Frequency of use:Daily
Verified Purchase:Yes
This is my second Asus laptop and they are very easy to use and even carry about if need be.
Written by a customer while visiting https://www.asus.com
Posted by: Jay Reign
Frequency of use:Daily
Verified Purchase:Yes
Its a good laptop for watching videos and playing little games (no more than 1gb before experiencing framrate drop and the cpu is maxed out) I was hoping for more out of the laptop, considering its running ryzen 5, but unfortunately it didnt deliver. Updating the drivers is impossible because something in the system doesn't allow the ryzen application to access files from the web. Taking down all firewalls, security, really anything of that nature did nothing. Ive taken it in to a local tech place and they said the laptop doesn't allow it to be updated. So gaming is exreaamly limited with this laptop, so for the price I paid, it wasn't worth it. But its great for watching youtube and playing stardew valley.
Response from https://www.asus.comBy Customer Service, March 3, 2026
Dear Valued Customer,
We understand your frustration with limited gaming performance and driver update issues. Since generic Ryzen app updates aren't working, please ensure you're using MyASUS and Armoury Crate to install all available updates (drivers, firmware, utilities) specific to your model. Also, check your Windows power plan and Armoury Crate's operating mode to ensure it's set to 'Performance' or 'Turbo' when gaming, not 'Silent' or 'Windows' mode, which can limit CPU/GPU power. If you’re still experiencing issues, feel free to contact me if you have any technical or general questions. You can reach me at customerloyalty@asus.com. Please copy a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
We understand your frustration with limited gaming performance and driver update issues. Since generic Ryzen app updates aren't working, please ensure you're using MyASUS and Armoury Crate to install all available updates (drivers, firmware, utilities) specific to your model. Also, check your Windows power plan and Armoury Crate's operating mode to ensure it's set to 'Performance' or 'Turbo' when gaming, not 'Silent' or 'Windows' mode, which can limit CPU/GPU power. If you’re still experiencing issues, feel free to contact me if you have any technical or general questions. You can reach me at customerloyalty@asus.com. Please copy a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
Written by a customer while visiting https://www.asus.com