Tne Only reason I bought it was they [ ASUS]] said the laptop was an OLED which it is NOT.
Response from https://www.asus.comBy CLM, October 30, 2025
Dear George,
Thank you for your comment.
We do understand your disappointment and the inconvenience this may have caused if the laptop you received did not meet your expectations. Agreeably, this laptop comes with an OLED screen. However, this model comes with three different hardware configurations, including the screen specification. To learn more about this laptop, visit our Product Support page at: https://www.asus.com/laptops/for-home/vivobook/vivobook-go-15-oled-e1504f/techspec/. Usually, the specific laptop with an OLED screen will have a higher price tag.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
I would like to give this laptop more stars but can't yet because I'm still getting used to it.. I've had it for just a few days. I like the keyboard but don't like the muted colors of the display and can't figure out how to make things more saturated. I find it very hard to see writing in the muted color scheme. I enlarged the cursor so I can see that now.
Written by a customer while visiting https://www.asus.com
it has like a lot of delay in rhythm games for some reason, other than that battery life is pretty good, it runs nicely, and screen looks great.
Response from https://www.asus.comBy CLM, December 8, 2025
Dear RubyDear,
Thank you for your comment.
We do understand your disappointment with the product and the inconvenience this may have caused if you are experiencing lots of delay in rhythm games. This laptop was not designed for gaming. However, it will play basic and light ryhthm games, it will not run demanding 3D games because of hardware limitation. To keep this laptop in its optimum stability and performance, ensure Windows, drivers, applications are up to date. Additionally, while accessing wen applications, ensure it has access to a stable internet connection since poor and unstable internet service will certainly affect stability and performance.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com