Customer reviews from greenworkstools.com
Greenworks - 24V 2A Dual Port Battery Charger
Average customer rating
3
(1 Review)
Rating breakdown 1 review
5 Stars
0
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
0
Customer Reviews for Greenworks - 24V 2A Dual Port Battery Charger
Customer Rating
3
bad charger
on March 12, 2026
Posted by: nanax4
I bought the lawn mower last year for my small yard and was satisfied as I am over 70 y/o and can use it very easily without much effort, I am very pleased about that, however, the charger only lasted one season of normal use. Now, I have to purchase another charger (at great expense to me). Maybe I should get a goat!
Response from greenworkstools.comBy Greenworks, March 13, 2026
Hello nanax4.
We are sorry to hear about the issue you are having with your battery and charger. That is not the experience we want for our customers, and we would like to help you get it working again.
Try this charger reset:
1. Unplug the charger from the wall outlet.
2. Remove any batteries from the charger ports.
3. Leave the charger unplugged for about 10 minutes.
4. Plug the charger back in.
5. Reinsert the battery, making sure it clicks firmly into place.
This simple reset can often clear minor issues and restore normal charging.
If your charger still does not respond, please contact Greenworks Customer Success with your proof of purchase and the charger model number. You can reach them through the online chat on the Greenworks Tools page (click “Chat Now” in the bottom corner to chat with a live agent) or by calling 1-888-909-6757.
Thank you for giving us the opportunity to help!
We are sorry to hear about the issue you are having with your battery and charger. That is not the experience we want for our customers, and we would like to help you get it working again.
Try this charger reset:
1. Unplug the charger from the wall outlet.
2. Remove any batteries from the charger ports.
3. Leave the charger unplugged for about 10 minutes.
4. Plug the charger back in.
5. Reinsert the battery, making sure it clicks firmly into place.
This simple reset can often clear minor issues and restore normal charging.
If your charger still does not respond, please contact Greenworks Customer Success with your proof of purchase and the charger model number. You can reach them through the online chat on the Greenworks Tools page (click “Chat Now” in the bottom corner to chat with a live agent) or by calling 1-888-909-6757.
Thank you for giving us the opportunity to help!
Written by a customer while visiting greenworkstools.com
