Chair lowers itself - pool quality air cylinder. It is tricky to install, and I do not have the time or tools to do this
No, I would not recommend this to a friend.
Response from bizchair.comBy TJ, Customer Care, December 2, 2022
Hello and thank you for your feedback. When our customers are disappointed then we are as well. We thank you for the opportunity to make this right and see you received a new cylinder via FedEx on 11/21. We trust this will resolve the issue you were experiencing. Have a good day. Customer Care (TJ)