Very comfortable chair. Really like it. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting bizchair.com
Customer Rating
2
Good chair, but quality issues...
on September 22, 2025
Posted by: akudaikon
I didn't even make it 2 steps in without hitting my first issue. One of the threaded inserts on the seatback seemed to be defective, which made screwing in one of the screws for the arm all the way impossible. After screwing it in about 1/3 of the way in, it would completely seize up and no amount of force would get it to screw in all the way. I tried unscrewing it all the way out and trying again, trying different screws, and making absolutely sure I wasn't cross threading it somehow, but nothing helped. I even ended up stripping their included allen wrench trying. Luckily, assembling the rest of the chair added enough rigidity so that the screw being loose didn't have much of an affect overall. Then, when putting in the screws to attach the seat to the seatback, I, again, hit another issue with a threaded insert. The screw seized up, and when attempting to remove it the threaded insert completely detached from the seat and spun freely with the screw. Now that screw is impossible to get out again and is permanently stuck being about 1/3 of the way in. Luckily again, I was able to work around it so it doesn't affect the rigidity of the chair. Because of the stuck screws, I couldn't return it even if I wanted to because I can no longer take it apart. I'm disappointed in the quality. It's a good thing that it's at least comfortable.
No, I would not recommend this to a friend.
Response from bizchair.comBy Customer Care, September 23, 2025
Hi! Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to our attention. Your feedback is valuable to us and help to us. Customer Care (VB)