Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Average customer rating
4.3
(563 Reviews)
Rating breakdown 563 reviews
5 Stars
359
4 Stars
91
3 Stars
55
2 Stars
35
1 Star
23
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Customer Rating
5
The best
on December 27, 2025
Posted by: Jessica
Gender:Female
Length of ownership:1 week
I bought to my husband and he loved. The quality of the sound, easy to connect and the noise canceling are fenomenal
Written by a customer while visiting bose.com
Customer Rating
5
Perfect sound and noise
on December 31, 2025
Posted by: Bee
Gender:Male
Length of ownership:1 week
Perfect all the way around perfect sound perfect noise cancellation perfect fit
Written by a customer while visiting bose.com
Customer Rating
4
Love them
on January 1, 2026
Posted by: Jules
I love these earbuds! The sound quality is amazing and they are super comfortable and stay in my ears really well. Taking one star off because when noise cancelling is on I hear a faint clicking in one of the earbuds. Not super noticeable when music is playing, but it’s a little annoying.
Written by a customer while visiting bose.com
Customer Rating
2
on January 2, 2026
Posted by: Toby
Gender:Male
Length of ownership:1 month
I have a lot of cracking noise thru them and at times they sound muffled
Response from bose.comBy Customer Support, January 2, 2026
Thanks for letting us know what you’re experiencing with your Bose QuietComfort Earbuds, Toby. That’s not the performance we want for you.
For some quick steps that might help improve the sound, you can check out our helpful guide here:
https://bose.life/4968n7a
If the issue continues after following the guide, please feel free to reach out to us directly so our team can assist you further:
https://bose.life/49SSe5s
We’re here to help!
Gloria - Customer Support
For some quick steps that might help improve the sound, you can check out our helpful guide here:
https://bose.life/4968n7a
If the issue continues after following the guide, please feel free to reach out to us directly so our team can assist you further:
https://bose.life/49SSe5s
We’re here to help!
Gloria - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great eyebuds
on January 3, 2026
Posted by: Tamtam
These eyebrows are great. I give them a 4.8 grade. Great sound fit in my ears perfect. The overall product is worth the purchase
Written by a customer while visiting bose.com
Customer Rating
5
Beautiful sound
on January 4, 2026
Posted by: Dragonfly
Length of ownership:1 month
I bought these earphones a few weeks ago and I was very much surprised by the quality of the sound. It has a very good bass sound and voices on music are very clear. I had the apple earphones but the quality of the sound on the Bose is by far better.
Written by a customer while visiting bose.com
Customer Rating
1
Intermittent Bluetooth Disconnects
on January 6, 2026
Posted by: Fillipé
Every time I use these ear buds, they lose blue tooth connectivity. Comparatively, my other Bose ear buds (which I purchased a few years ago) run uninterrupted from Bluetooth connectivity. I’d be interested in exchanging the ear buds I purchased for blue Gen 2’s Quiet Comfort earbuds. I’d like Bose Support to contact me to resolve this issue immediately.
Response from bose.comBy Customer Support, January 7, 2026
Hello Fillipé, We're sorry to hear about the issues you’re experiencing with your earbuds, and that they did not meet your expectations, especially since you’ve only had problems with this pair and not with your other Bose products. Connectivity problems can sometimes occur if the earbuds are paired with multiple devices that have Bluetooth turned on at the same time.
To help resolve this, please check out our troubleshooting guide: https://bose.life/4jxDhZJ which walks through steps to improve connection stability. We hope this helps resolve the issue. Of course, if you need further assistance, you can reach out to our customer support team through this link: https://bose.life/4jxDhZJ they’ll be happy to assist you further. We are here to help!
Sophie - Customer Support
To help resolve this, please check out our troubleshooting guide: https://bose.life/4jxDhZJ which walks through steps to improve connection stability. We hope this helps resolve the issue. Of course, if you need further assistance, you can reach out to our customer support team through this link: https://bose.life/4jxDhZJ they’ll be happy to assist you further. We are here to help!
Sophie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great for peace and quiet.
on January 7, 2026
Posted by: 73cowgirl
Gender:Female
Length of ownership:1 month
I love my Bose Comfort Earbuds. They truly are sound proof!! My husband will talk to me while I have them on , no music, I need to look at his lips to know he's speaking to me! Great sound when playing music. Charge fast and last a long time!
Written by a customer while visiting bose.com