Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Average customer rating
4.3
(563 Reviews)
Rating breakdown 563 reviews
5 Stars
359
4 Stars
91
3 Stars
55
2 Stars
35
1 Star
23
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Customer Rating
3
Sound is great! Need XL ear tip attachments 😢☹️
on November 18, 2025
Posted by: Javi El Chapo
Gender:Male
Length of ownership:1 month
I bought it a few weeks ago. I like the sound,but I am disappointed that I need XL ear tip attachments. They are not available for the color I bought.
Response from bose.comBy Bose, Customer Support, November 19, 2025
Thank you for your feedback. We’re happy to know you enjoy the sound quality. We understand it’s disappointing that XL ear tips aren’t available in your color, and we appreciate your input as it helps us improve.
Marlo - Customer Support
Marlo - Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
Don’t have a good functioning
on November 19, 2025
Posted by: Bose
Gender:Male
Length of ownership:1 month
I don’t like
Not contable no son cómodo para funcional
El volumen está en un lado para subir y el otro para bajar
Not contable no son cómodo para funcional
El volumen está en un lado para subir y el otro para bajar
Response from bose.comBy Bose, Customer Support, November 20, 2025
Hey, thanks for sharing your feedback on the Bose QuietComfort Earbuds. They’re designed for a fit that won’t quit, with a trio of eartip and stability band sizes to ensure your earbuds feel comfortable, snug, and secure. Sorry to hear that hasn't been your experience. Be sure to check out our helpful support article at https://bose.life/4r7YT1U which will help improve your experience.
Regarding your volume concerns, we have an additional article which will be of help at https://bose.life/3LNAMpg. In particular, please check our steps on resetting the earbuds which should help out. Thanks!
Regarding your volume concerns, we have an additional article which will be of help at https://bose.life/3LNAMpg. In particular, please check our steps on resetting the earbuds which should help out. Thanks!
Written by a customer while visiting bose.com
Customer Rating
5
Great fit
on November 19, 2025
Posted by: Jo
I bought these end of October and I bought them for quietness a leading me here the music you’re excellent and I’m glad I bought them They fit right into the ears and I have no problem keeping them in.
Written by a customer while visiting bose.com
Customer Rating
2
Questionable Bluetooth
on November 26, 2025
Posted by: Violet
Gender:Female
Length of ownership:1 month
Bought it like 3 weeks ago, the sound is amazing but the connection to my phone is horrible, I have to open and close the case, and try to connect them in settings, the microphone is ok, nothing too good, I was used to have my AirPods so the Bluetooth was perfect, they fit perfectly on my ear but they feel so plastic
Response from bose.comBy Bose, Customer Support, November 28, 2025
Thank you for sharing your feedback with us. We’re glad to hear you’re enjoying the sound quality and fit of your product, but we’re sorry to learn about the difficulties you’ve experienced with the Bluetooth connection and microphone performance.
The Bose QuietComfort Earbuds are designed for everyday listening made epic, delivering iconic audio, renowned noise cancellation, and an improved microphone for clearer calls. If you’re experiencing issues with Bluetooth connectivity or the microphone, we recommend following the troubleshooting steps in the link provided, as these may help resolve the problem.
For Bluetooth connection: https://bose.life/48GiRcU
For microphone issue: https://bose.life/4iBNdRh
The Bose QuietComfort Earbuds are designed for everyday listening made epic, delivering iconic audio, renowned noise cancellation, and an improved microphone for clearer calls. If you’re experiencing issues with Bluetooth connectivity or the microphone, we recommend following the troubleshooting steps in the link provided, as these may help resolve the problem.
For Bluetooth connection: https://bose.life/48GiRcU
For microphone issue: https://bose.life/4iBNdRh
Written by a customer while visiting bose.com
Customer Rating
5
Great purchase
on November 29, 2025
Posted by: PJINFLA
Gender:Female
Length of ownership:1 month
I purchased these a month ago. And love them so much that I purchased a set of headphones for my husband.
Written by a customer while visiting bose.com
Customer Rating
2
Huge downgrade from older models
on November 30, 2025
Posted by: Kevin185
Gender:Male
Length of ownership:1 month
Various problems. Earbuds are difficult to connect
Response from bose.comBy Bose, Customer Support, November 30, 2025
Thank you for sharing your experience with us. We’re sorry to hear that you’ve encountered difficulties connecting to your earbuds. The Bose QuietComfort Earbuds feature Bluetooth multipoint technology, designed to provide seamless and uninterrupted listening by allowing you to switch effortlessly between your phone, laptop, and other devices without missing a beat. If you experience Bluetooth connection difficulties. Here's the troubleshooting steps in the link provided may help resolve your concern: https://bose.life/48rTQkE
NJ - Customer Support
NJ - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Worth the price
on December 5, 2025
Posted by: Craig 70
Gender:Male
Length of ownership:1 week
The sound is excellent the fit is great, however I'm still adjusting it. Overall well worth the price.
Written by a customer while visiting bose.com
Customer Rating
5
Great ear buds,worth every cent.
on December 6, 2025
Posted by: My review
Gender:Female
Length of ownership:1 month
I bought these because I’ve been having insomnia issues and needed a way to listen to music without waking the rest of the house. They are amazing! Rich sound, and the noise canceling works great, I had someone walk up to me and I didn’t even hear them approaching. Buy these!
Written by a customer while visiting bose.com