Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Average customer rating
4.3
(563 Reviews)
Rating breakdown 563 reviews
5 Stars
359
4 Stars
91
3 Stars
55
2 Stars
35
1 Star
23
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Customer Rating
4
Nice product
on October 25, 2025
Posted by: Rob
Gender:Male
Length of ownership:1 month
Good crisp sound
Lacks a bit of bass sound even with the bass booster. Maybe would sound better if it had a full equalizer control.
Lacks a bit of bass sound even with the bass booster. Maybe would sound better if it had a full equalizer control.
Written by a customer while visiting bose.com
Customer Rating
5
Always buy bose
on October 26, 2025
Posted by: Bose 25
I write this review after I have used for awhile it didn't stay in my ear just while walking then I changed to small ear plug so far so good and it holds it charge
Written by a customer while visiting bose.com
Customer Rating
5
great sound
on October 28, 2025
Posted by: Rob
Gender:Male
Length of ownership:1 month
wonderful product!! highly reccomended.great price
Written by a customer while visiting bose.com
Customer Rating
4
Poor battery life.
on October 28, 2025
Posted by: Debbboo66
Gender:Female
Length of ownership:1 month
They are comfortable. Sound quality is good. Battery life is horrible. I can't make it through an eight hour shift even if I'm not actually using them, there just in my ear.
Written by a customer while visiting bose.com
Customer Rating
4
Good earbuds
on October 29, 2025
Posted by: Tinalynn
Gender:Female
Length of ownership:1 month
I am glad when I seen these I bought them! These are really good with sound and blocking out noise.
Written by a customer while visiting bose.com
Customer Rating
5
Earbuds that don't disappoint.
on November 12, 2025
Posted by: AnnieO
Gender:Female
Length of ownership:1 month
I have used Bose products for many years since their Bose Wave Radio in the 90's. The quality always tops their competitors.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound, great features.
on November 13, 2025
Posted by: Doctordj
Finally. Earbuds that sound great, and with the retention rings, stay in my ears as well. I had to give up on the Apple earbuds because they kept falling out of my ears. I finally gave up on them because one got lost during one of my daily walks.
Written by a customer while visiting bose.com
Customer Rating
3
I'm exchanging
on November 17, 2025
Posted by: Deborah W
Gender:Female
Length of ownership:1 month
I can hear a clicking noise like a fan in my left ear when the noise cancellation is on. I think I have a defective pair.
Response from bose.comBy Bose, Customer Support, November 17, 2025
Hi Deborah, thank you for sharing your experience with us, we really appreciate you taking the time to let us know. We're sorry to hear about the clicking noise you’re noticing in your left ear when noise cancellation is on. Our noise-cancelling technology is designed to deliver clear, uninterrupted sound, so what you’re describing could indicate a product issue. To help you further, we recommend:
Resetting your headphones: This can sometimes clear minor glitches.
Checking for firmware updates: Updates in the Bose Music app often resolve performance issues.
You can find step-by-step guidance and contact options here:
https://bose.life/483zwWA
Gem - Customer Support
Resetting your headphones: This can sometimes clear minor glitches.
Checking for firmware updates: Updates in the Bose Music app often resolve performance issues.
You can find step-by-step guidance and contact options here:
https://bose.life/483zwWA
Gem - Customer Support
Written by a customer while visiting bose.com