Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Average customer rating
4.3
(563 Reviews)
Rating breakdown 563 reviews
5 Stars
359
4 Stars
91
3 Stars
55
2 Stars
35
1 Star
23
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Customer Rating
3
The ear bud concept is okay
on October 12, 2025
Posted by: Jo
Gender:Female
Length of ownership:1 week
Maybe it’s me. The ear buds do not stay in. They fall out . Forget about walking around in them.
Response from bose.comBy Bose, Customer Support, October 13, 2025
Hi there, thank you for your valuable feedback! Our earbuds come with three sizes of eartips and stability bands to help ensure a comfortable, secure, and personalized fit. We understand that finding the perfect fit can sometimes be tricky, but don’t worry! Here’s a helpful link to guide you through the process of achieving the best fit for your needs: https://bose.life/3JarNxl. Hope this helps!
Written by a customer while visiting bose.com
Customer Rating
5
Comfort and great sound
on October 17, 2025
Posted by: Papa8
Third pair of Bose Earbuds. Love fit and sound quality. These actually replace a working pair that will now be used on a specific device, while the new ones are dedicated to my phone. Have not got the hang of voice commands yet. Would be nice for adjusting sound when walking. They pair with phone nicely and are perfect for taking calls
Written by a customer while visiting bose.com
Customer Rating
4
Great sound, careful with iPhones
on October 23, 2025
Posted by: OldMan
Gender:Male
Length of ownership:1 month
I bought this a couple of weeks ago, sound quality is awesome, it is not 100% comfortable, take some time to find the right fittings. I have an iPhone and sometimes is hard to have it paired with the phone, more like an iphone problem then the earbuds
Written by a customer while visiting bose.com
Customer Rating
5
Nice upgrade!
on October 23, 2025
Posted by: Jddotcom
Length of ownership:1 month
I bought this a few weeks ago and I love the upgrades they did compared to my old BOSE earbuds. Faster connection and better sound.
Written by a customer while visiting bose.com
Customer Rating
5
Mic works better
on October 24, 2025
Posted by: Wwilliscc1023
Gender:Male
Length of ownership:1 month
Great sound and the mic works better than my bose quietcomfort earbuds,
Written by a customer while visiting bose.com
Customer Rating
4
Great sound, quality.
on October 24, 2025
Posted by: Dru22
Gender:Female
Length of ownership:1 month
I like the earbuds , but they are a little large and I have small ears.
Written by a customer while visiting bose.com
Customer Rating
3
Loosing connection
on October 24, 2025
Posted by: Oneilearbuds
Gender:Male
Length of ownership:1 month
The earbuds loose connection from time to time it's a pause in music kind of annoying. Also the left esr keeps falling out. But beside that I like them
Response from bose.comBy Bose, Customer Support, October 25, 2025
Thank you so much for sharing your honest feedback, we really appreciate it. We're glad to hear you're enjoying the Bose QuietComfort Earbuds. At the same time, we understand how disappointing to experience connection issues.
To help with this concern, check our support article at https://bose.life/47oSuX0
Klariss - Customer Support
To help with this concern, check our support article at https://bose.life/47oSuX0
Klariss - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
on October 25, 2025
Posted by: Nonie
Gender:Female
Length of ownership:1 month
I am so happy great sound and cancel the noise out
Written by a customer while visiting bose.com