Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Average customer rating
4.3
(563 Reviews)
Rating breakdown 563 reviews
5 Stars
359
4 Stars
91
3 Stars
55
2 Stars
35
1 Star
23
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Customer Rating
5
Mic Noise Canceling
on September 29, 2025
Posted by: budbayview
Gender:Male
Length of ownership:1 month
My primary function was for business meetings that required mic noise canceling. Two weeks in, so far, no complaints. Sound is what you would expect from Bose and the battery life is very solid. The app has good relevant functionality, and the voice control is very cool.
Written by a customer while visiting bose.com
Customer Rating
5
Great product!
on October 8, 2025
Posted by: Pookie59
Gender:Female
Length of ownership:1 month
I bought these a few weeks ago, love them..I paint and it makes listening to my music so much easier..
Written by a customer while visiting bose.com
Customer Rating
4
Best Deal
on October 8, 2025
Posted by: D25
Gender:Male
Length of ownership:1 week
I just bought these and I will admit they are as good as the Ultra 2’s and much less expensive. I find these earbuds die after a year or two so why pay so much? The quality is just as good and so far so great!
Written by a customer while visiting bose.com
Customer Rating
2
What will you get them to connect with?
on October 9, 2025
Posted by: Connection problems
Gender:Male
Length of ownership:1 month
These Quiet Comfort earbuds sound great. Especially with the sources they will actually connect to. But no matter what I've tried, they will not connect to my brand new Galaxy s25 ultra phone. So either help me connect, or help me return these things. Without a connection to my phone, they are less than half effective than I need them to be.
Response from bose.comBy Bose, Customer Support, October 10, 2025
Hey there, thank you so much for reaching out and sharing your feedback. We're glad to hear the earbuds sound great with the sources they connect to! We totally understand how important reliable connectivity.
Furthermore, we’d love to help you get this sorted. Please refer to the troubleshooting steps below to try resolving the issue: https://bose.life/3KJVjus
Hope this helps!
Furthermore, we’d love to help you get this sorted. Please refer to the troubleshooting steps below to try resolving the issue: https://bose.life/3KJVjus
Hope this helps!
Written by a customer while visiting bose.com
Customer Rating
5
Works exactly as described!
on October 10, 2025
Posted by: thedad
Gender:Male
Length of ownership:1 month
These earbuds work really well. I bought these as a competitor to my son's Airpods that work as a "hearing aid in addition to all the other benefits. My Bose earbuds, as usual, has exceptional sound qualities and can completely eliminate ANY sound in quiet mode. Unfortunately, this particular model does not help me with my hearing. My mistaken purchase.
Written by a customer while visiting bose.com
Customer Rating
5
Great features
on October 10, 2025
Posted by: Lynn
Gender:Female
Length of ownership:1 month
These are excellent ear buds. They are beautiful and better than my old other ones that I lost. So, I had to replace them. Good job BOSE
Written by a customer while visiting bose.com
Customer Rating
3
Fit in my ears
on October 10, 2025
Posted by: Mb
Gender:Female
Length of ownership:1 month
They tend to fade in and out sometimes it’s annoying
Response from bose.comBy Bose, Customer Support, October 11, 2025
Hi, thank you for reaching out. I’m sorry for the inconvenience you’re experiencing with your earbuds. To help resolve the issue, please refer to this helpful guide: http://bose.life/4q3IH18
Gem - Customer Support
Gem - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Nice, but with issues
on October 11, 2025
Posted by: JJG
Gender:Female
Length of ownership:1 month
The sound is amazing, however there have been a couple of times the earbuds disconnect from my device without warning. The earbuds keep a solid charge, and I only have to charge the case once a week.
Written by a customer while visiting bose.com