Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Average customer rating
4.3
(563 Reviews)
Rating breakdown 563 reviews
5 Stars
359
4 Stars
91
3 Stars
55
2 Stars
35
1 Star
23
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Customer Rating
4
Bose Quality Continues
on September 9, 2025
Posted by: Bolms
Gender:Female
Length of ownership:1 month
I purchased these to replace my old sport ear buds. Better info on pairing would be helpful. I have not been able to use yet. They are more comfortable to wear. Need to spend time figuring out how to use with hats in the winter. I primarily use for running and work outs.
Written by a customer while visiting bose.com
Customer Rating
3
Ok
on September 11, 2025
Posted by: Susan
Gender:Female
Length of ownership:1 week
The left earbud does not stay in my ear . Feels like it may be defective.
Response from bose.comBy Bose, Customer Support, September 11, 2025
Hi Susan, thanks so much for your feedback, we really appreciate it. We understand how frustrating it can be when earbuds don’t fit comfortably. You might want to try the different eartip sizes that came with your earbuds; there are three options, and mixing and matching them can help you find the best fit. Also, here’s a helpful guide that might make things easier for you.
http://bose.life/47XBb1x
http://bose.life/47XBb1x
Written by a customer while visiting bose.com
Customer Rating
4
Great Earbuds but…..
on September 12, 2025
Posted by: Mo
Gender:Male
Length of ownership:1 month
I purchased this because my 6 year old Bose Sports Earbuds started malfunctioning on the right side. I will say that the sound quality is excellent and the 2 levels of noise reduction works very well. The only downside is the Charging Case. This new version feels like the “Temu” version. The feel is cheap and when you open them it doesn’t have the “strong” hinges that its predecessor did. I believe this will be the 1st thing to possibly fail. Time will tell. All in all a decent product.
Written by a customer while visiting bose.com
Customer Rating
2
Bose Buds
on September 12, 2025
Posted by: JRD
The quality is good, but I'm unable to pair the buds with my TV. Pairing with TV was one of the main reasons I ordered these Earbuds. I have old Bose earbuds that can be easily paired.
Response from bose.comBy Bose, Customer Support, September 13, 2025
Thanks for sharing your feedback on the QuietComfort Earbuds! They’re designed to offer seamless, uninterrupted listening, so I’m sorry to hear that hasn’t been your experience, especially since pairing with your TV was a key reason for your purchase.
Be sure to check out our helpful support article here: https://bose.life/4gjeNl0. It includes steps that may improve compatibility and help with pairing. Hope it helps!
Klariss - Bose Customer Support
Be sure to check out our helpful support article here: https://bose.life/4gjeNl0. It includes steps that may improve compatibility and help with pairing. Hope it helps!
Klariss - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Won't stay in.
on September 13, 2025
Posted by: Rm7155
Gender:Male
Length of ownership:1 month
I've had Bose earbuds before with no problem. These were to replace my old ones, but have tried every combination of ear pieces and the will not stay in. If I bend over or move my head to fast they work loose. I do woodworking and looking down and bending over is part of it. Not very happy with them.
Response from bose.comBy Bose, Customer Support, September 13, 2025
Hi there! Thank you for reaching Bose. I understand your concern regarding the eartips.
Our eartips are available in three sizes: small, medium, and large. The medium size comes pre-installed on the earbuds. If they feel too small, we recommend trying the large size if they feel too big, the small size may be more suitable.
For detailed guidance on selecting and fitting eartips, please refer to the following link:
bose.life/4gvVwx6
Kelly - Customer Support
Our eartips are available in three sizes: small, medium, and large. The medium size comes pre-installed on the earbuds. If they feel too small, we recommend trying the large size if they feel too big, the small size may be more suitable.
For detailed guidance on selecting and fitting eartips, please refer to the following link:
bose.life/4gvVwx6
Kelly - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Almost Perfect
on September 13, 2025
Posted by: Pinky73
Gender:Male
Length of ownership:1 week
I’ve owned the earbuds for a little over a week and appreciate the terrific sound and noise cancellation. Bose is my go to for audio and has been for almost twenty years. Unfortunately I have to take one star off because the QCE app is a little buggy. I have to delete and reload the app every other day because it stops connecting to the buds for some reason.
Written by a customer while visiting bose.com
Customer Rating
3
Difficult insertion
on September 19, 2025
Posted by: Bow50
Gender:Female
Length of ownership:1 month
The quiet comfort earbuds are wonderful once you get them in your ear. The negative is they are difficult to position in your ear. The silicone tore trying to maneuver them in. May return because of that issue.
Response from bose.comBy Bose, Customer Support, September 19, 2025
Hey there, thanks for the feedback! We're glad you're loving the sound once your QuietComfort Earbuds are in. Sorry to hear about the fit issue, that’s not typical, as they come with different tip sizes for a comfy, secure fit. For help with proper fitting, we recommend checking out our quick guide here: http://bose.life/3K47zFN.
Daisy - Customer Support
Daisy - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
on September 27, 2025
Posted by: Mrsmrs
Gender:Female
Length of ownership:3 months
Beast value and sound. Long lasting battery life!
I love bose!!
I love bose!!
Written by a customer while visiting bose.com