Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Average customer rating
4.3
(563 Reviews)
Rating breakdown 563 reviews
5 Stars
359
4 Stars
91
3 Stars
55
2 Stars
35
1 Star
23
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Customer Rating
4
Improved features and app
on August 16, 2025
Posted by: Gdrap
This model is a definite upgrade from my earlier QuietComfort buds, although I haven’t found the sweet spot on programming so I can change modes without the app, increase volume and go forward and back in small increments.
Written by a customer while visiting bose.com
Customer Rating
5
Must have
on August 17, 2025
Posted by: Eric82
Gender:Male
Length of ownership:1 month
Sound quality, comfort, ease of control of volume and sound with the Bose App
Written by a customer while visiting bose.com
Customer Rating
5
I love the way the earbuds cancel out street noise
on August 22, 2025
Posted by: Rome72
Gender:Male
Length of ownership:1 month
I brought my earbuds two weeks ago and I just love them.
Written by a customer while visiting bose.com
Customer Rating
5
Great earbuds
on August 22, 2025
Posted by: Anna Z
Gender:Female
Length of ownership:1 month
I've had these about a month. I tried using them at night when I play my sleep stores. They're not bad, if you get them situated right in your ear they don't cause too much discomfort. Where they are really good is when I mow yard. I put them in and "wow".........couldn't hardly hear the mower at all, and my music sounded great. But then again.........it's Bose! :>)
Written by a customer while visiting bose.com
Customer Rating
5
on August 23, 2025
Posted by: BU
Gender:Male
Length of ownership:1 month
I've never heard better. They've never fit better. Absolutely amazing sound. I've had Bose Bluetooth speakers, PC speakers, but this is my first pair of ear buds. Always searching for a better sound, I know I've found the best.
Written by a customer while visiting bose.com
Customer Rating
2
Insecure.
on August 23, 2025
Posted by: Doug Faunt
Gender:Male
Length of ownership:3 months
I find these difficult to extract from the case, and these are replacements that got lost while tryimng to extract them.
And I don't feel that they're secure in my ears, and they've popped out more than once, even after best fit.
The previous version was much more secure.
And I don't feel that they're secure in my ears, and they've popped out more than once, even after best fit.
The previous version was much more secure.
Written by a customer while visiting bose.com
Customer Rating
3
small size and handy but does not do well
on August 23, 2025
Posted by: beauty
So far I bought 3 different ear buds from Bos. this pair is not up to the standard of the other two .First pair was absolutely great is still great lasting well and I use it all the time! the second pair was their top of the line I also bought a case for it ( but it did not last that well) however the buds are excellent . this 3 rd pair I bought as they appear smaller and I travel a lot so it was of interest to me ..anyhow I would not suggest to buy this model it needs charging way more than the others does not connect as well to my devices
Response from bose.comBy Customer Support, August 23, 2025
Thank you for your feedback and for being a loyal Bose customer. We’re sorry your latest earbuds hasn’t met the same standards as your previous experiences. Your comments on charging and connectivity are valuable and will be shared with our product team.
If you’d like, you can try our troubleshooter, and you’ll be guided through the appropriate steps. Just enter your 17-digit serial number here: http://bose.life/45Pqs6A
Daisy - Customer Support
If you’d like, you can try our troubleshooter, and you’ll be guided through the appropriate steps. Just enter your 17-digit serial number here: http://bose.life/45Pqs6A
Daisy - Customer Support
Written by a customer while visiting bose.com
Customer Rating
2
almost - but not quiet
on August 23, 2025
Posted by: s
qiuet mode is always interuppted , by bluetooth or just accidentally touching them
Response from bose.comBy Customer Support, August 23, 2025
Hi, we’re sorry to hear that our product didn’t meet your expectations, that’s not what we aim to deliver. We’d love to help you set up the touch controls and noise-cancelling feature, and guide you through any troubleshooting steps. Please feel free to reach out http://bose.life/4mVfKSL.
Daisy - Customer Support
Daisy - Customer Support
Written by a customer while visiting bose.com