Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Average customer rating
4.3
(563 Reviews)
Rating breakdown 563 reviews
5 Stars
359
4 Stars
91
3 Stars
55
2 Stars
35
1 Star
23
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Customer Rating
1
Horrible!
on June 22, 2025
Posted by: CeeSea
Gender:Female
Length of ownership:1 week
I have owned the Bose QC earbuds before these and they are not longer holding a steady charge so I purchased these. I am beyond disappointed. I thought I would just buy the newer version of the earbuds, but these have too many silicone tips/surround options and even given that, these still are terrible! The noise cancelling is NOWHERE near my last pair. And, I have tried every combination of tips/surrounds and none of them give me the comfort or noise cancelling of my previous pair. Also, these things are WAY too tiny. I am at a loss because I need a new set of earbuds. Guess I will be looking at Sony. I love Bose and I own the QC35s as well as my current QC buds that are on the blink. I love(d) both, but these are a such a huge disappointment. Let me know when you make earbuds again that live up to my Bose expectations.
Response from bose.comBy Customer Support, June 23, 2025
Thanks for taking the time to share your experience, though we're really sorry to hear that the new earbuds didn’t meet your expectations. We understand how frustrating it is when a product doesn’t live up to the performance or comfort you were hoping for, especially after being happy with previous models. While every generation brings changes that may not work for everyone, your feedback is important. If you’d like help troubleshooting the fit or noise cancelling further, we’d be happy to try and assist. You can reach out to our team at: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Customer Support
Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great product
on June 24, 2025
Posted by: GOODY42
Gender:Female
Length of ownership:1 month
I brought these QCE for my husband for father's day. He loves his ear buds! He is not tech savvy at all. Nevertheless, he was very happy. The sound is awesome & crisp. For him with noise canceling i have to tap him unless he is looking at me.The QCE block out everything. Very easy to connect. We have 4 other Bose products. Great product from Bose.
Written by a customer while visiting bose.com
Customer Rating
2
Like my old ones better.
on June 27, 2025
Posted by: Nope626
Gender:Female
Length of ownership:1 month
I brought these ear buds about three weeks ago; not happy with them. They keep dropping the connection with my cell phone. It hang up more then answers my call. Most callers say they can not hear me.
Written by a customer while visiting bose.com
Customer Rating
5
Elegance in ear
on June 27, 2025
Posted by: wheelieInCali
Gender:Male
Length of ownership:1 month
I am currently living in a hospital and find myself in need of earplugs, headphones, and a blutooth headset. These can fill all those roles. I can play white noise/music or use them in gaming or just put them in quiet mode an enjoy the silence. Way to go Bose, you've done it again!
Written by a customer while visiting bose.com
Customer Rating
5
Great noise cancellation
on June 27, 2025
Posted by: Brebaiy
Gender:Female
Length of ownership:3 months
I love them. The noise cancellation is amazing. You don’t even have to play anything and you don’t hear anything. When making phone calls it sounds perfectly clear on my end and on their end I’ve been told I just love them.
Written by a customer while visiting bose.com
Customer Rating
3
on June 28, 2025
Posted by: Art
Gender:Male
Length of ownership:1 month
Earbuds keeps falling when I’m at gym
Not happy with them
Not happy with them
Response from bose.comBy Customer Support, June 29, 2025
Hello, should you need assistance with your earbuds, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Customer support
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
4
Great sound and features
on June 30, 2025
Posted by: Enrique
Gender:Female
Length of ownership:1 month
Love these and ability to customize. Music is awesome. However I can only use one at a time, given that even on “aware” mode I feel somewhat isolated.
My problem is that my iPhone does not work well with making or answering calls. Great for tunes those. The excellent sound I expect from Bose.
My problem is that my iPhone does not work well with making or answering calls. Great for tunes those. The excellent sound I expect from Bose.
Written by a customer while visiting bose.com
Customer Rating
5
Sounds great, the ear fitting is complicated
on July 2, 2025
Posted by: Yaowa Pop
Length of ownership:1 month
This customer did not provide a text review.
Written by a customer while visiting bose.com