Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Average customer rating
4.3
(563 Reviews)
Rating breakdown 563 reviews
5 Stars
359
4 Stars
91
3 Stars
55
2 Stars
35
1 Star
23
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Customer Rating
4
Great sound
on June 18, 2025
Posted by: TPB
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] These Earbuds are some of the best ones I have every purchased, however, you have to be careful with how they fit your ears and the rubber lining on the inside or they will pop out and the rubber lining gets lost.
Written by a customer while visiting bose.com
Customer Rating
5
Great Quality
on June 18, 2025
Posted by: TonyR
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Highly recommended. Quality and great sound, Bose never disappoint.!
Written by a customer while visiting bose.com
Customer Rating
5
Best earbuds on the planet
on June 18, 2025
Posted by: Bose fanatic
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I have several of these earbuds. Can’t risk letting one pair need charging and not have one ready to go. So much better sound and performance than any other earbuds I’ve used.
Written by a customer while visiting bose.com
Customer Rating
5
Sound deafening quiet so I can enjoy the music in
on June 19, 2025
Posted by: PomMomma
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] My husband bought me my first set and then the second set after he mistakenly washed the first set. Case and all. Oof!
Written by a customer while visiting bose.com
Customer Rating
1
Ineffective fitting option.
on June 19, 2025
Posted by: Peter2025
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Cannot recommend this product. I have tried all the included fit adjustment pieces, but these buds do not stay inserted. I've owned corded Bose buds, but purchased the previous model of these cordless buds a few years ago and was very happy with them. They finally died & I bought this newer model a few weeks ago. They pop out when riding an exercise bike, or going up or down stairs!, or just moving my head too quickly. Not very useful unless I'm sitting in a chair
Response from bose.comBy Customer Support, June 19, 2025
We are sorry to hear the QuietComfort Earbuds arent quite meeting your expectations for their comfort. Here is a guide to make sure these are being worn correctly https://bose.life/4n0AWHQ
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Skeptic
on June 19, 2025
Posted by: Kurius
Gender:Female
Length of ownership:1 month
I have had them for less than a month, I like them. Just curious of the longevity if my product. Bose systems have been used by my dad for years. So I trust that the product will last and continue to give great sound.
Written by a customer while visiting bose.com
Customer Rating
3
Need to return. Causes ear fatigue.
on June 20, 2025
Posted by: Den
Gender:Male
Length of ownership:1 month
Need to return. Causes ear fatigue. I got a good price.
Response from bose.comBy Customer Support, June 20, 2025
Hello Den and thank you for your review, we are sorry to hear they didn't meet your expectations of comfort.
Making sure you have the correct fit is very important, here is a quick video guide to make sure they are being worn as intended.
https://bose.life/449zj25
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Making sure you have the correct fit is very important, here is a quick video guide to make sure they are being worn as intended.
https://bose.life/449zj25
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
Bose quality is not what it used to be
on June 21, 2025
Posted by: Non Judicial Punishment
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] I've had 3 warranty replacements in 9 months. Various noise issues: intermittent low freq hum, high pitch squeal; as well as 1 dead channel after 1 month
Response from bose.comBy Customer Support, June 22, 2025
Hi.
Thank you for your post. To clarify the issues you are encountering, feel free to contact us at https://bose.life/3BgUIIU. We would love to help.
JaiSan - Customer Support
Thank you for your post. To clarify the issues you are encountering, feel free to contact us at https://bose.life/3BgUIIU. We would love to help.
JaiSan - Customer Support
Written by a customer while visiting bose.com