Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Average customer rating
4.3
(563 Reviews)
Rating breakdown 563 reviews
5 Stars
359
4 Stars
91
3 Stars
55
2 Stars
35
1 Star
23
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Customer Rating
3
Sound of silence at 33'
on June 18, 2025
Posted by: Adriansly
Gender:Female
Length of ownership:1 month
I bought these as a birthday present to myself. The sound is phenomenal but I was VERY DISAPPOINTED to read that they will only receive up to 33'. Bose, you can do better than this, i shouldn't have to keep my phone in my pocket to use these. 😞
Response from bose.comBy Andy, Customer Support, June 18, 2025
Hey there, we're thrilled to hear that you love the phenomenal sound quality of the QuietComfort Earbuds!
Like most other Bluetooth-enabled devices, the typical wireless range for Bluetooth connectivity is approximately 33 feet. While the buds feature Bluetooth 5.3, you're guaranteed to have a stable and reliable connection, wherever you are!
Thanks,
Andy - Customer Support
Like most other Bluetooth-enabled devices, the typical wireless range for Bluetooth connectivity is approximately 33 feet. While the buds feature Bluetooth 5.3, you're guaranteed to have a stable and reliable connection, wherever you are!
Thanks,
Andy - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Well-rounded and excellent
on June 18, 2025
Posted by: Chris
[This review was collected as part of a promotion.] Excellent noise cancellation! Comfortable, durable, and perfect for any situation. I used them for studying at a coffee shop and for working out!
Written by a customer while visiting bose.com
Customer Rating
3
Bose need doing better
on June 18, 2025
Posted by: Ricoliz81
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I buy last month, is have some problems with connection idk if
I,m go keep or return to the store
Something is not right
I,m go keep or return to the store
Something is not right
Response from bose.comBy Customer Support, June 18, 2025
Hello, we always aim for the highest quality products, so this is unusual to hear.
You can ensure your earbuds connect perfectly here https://bose.life/4nd5OFi
Thanks
Mike - Customer Support
You can ensure your earbuds connect perfectly here https://bose.life/4nd5OFi
Thanks
Mike - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great quality
on June 18, 2025
Posted by: Chas76429
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] Great hearing quality! Comfortable to use and wear. Easy to use
Written by a customer while visiting bose.com
Customer Rating
4
Bose is great
on June 18, 2025
Posted by: nycneedsbose
Gender:Female
Length of ownership:6 months
[This review was collected as part of a promotion.] These seem to stay in my ear better than the other Bose ear buds. There's a strange buzzy sound, it's odd. I do like the noise cancelling because my upstairs neighbor makes noise and Bose products help me to calm down with their noise cancelling technology. Thanks Bose!
Written by a customer while visiting bose.com
Customer Rating
3
Fair value
on June 18, 2025
Posted by: Moronie
Ear buds will not cut off when put in container to charge. Sound quality is fair, but will not stay in ear.need to have a better way to hold in the ear.
Written by a customer while visiting bose.com
Customer Rating
5
solid product
on June 18, 2025
Posted by: DGWA
[This review was collected as part of a promotion.] bought to replace earlier generation. works well and looks good.
Written by a customer while visiting bose.com
Customer Rating
3
Not Comfortable for Small Ears
on June 18, 2025
Posted by: Jhardy227
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] The sound quality is good however I occasionally have issues with the earbuds sitting in case correctly. Sometimes they don’t turn off when I put them in the case or when I pull them out sometimes they don’t turn back on. The other issue I’ve had twice as when I put them back in the case it makes a terrible noise when I close the lid.
If you have small ears like I do they can start to hurt after a while. If I don’t push them all the way into my concha then they fall out. The ones I had previously were more comfortable with the Stayhear max tip. I didn’t have to worry about them falling out or hurting my ears.
Response from bose.comBy Customer Support, June 19, 2025
Thanks for your review. We are sorry to hear about the issue you are encountering with your Bose QuietComfort earbuds. Electronics, such as cell phones, tablets or computers, might need to be reset on occasion to correct minor issues. We kindly invite you to visit our support page for some troubleshooting to resolve this issue here:
https://www.boseapac.com/en_in/support/articles/HC1477/productCodes/QCEARB24-HEADPHONEIN/article.html
You are also welcome to reach out to our customer service team for further assistance.
https://support.bose.com/s/get-help-landing-page?language=en_US
Regards
-Jolie - Customer Support
https://www.boseapac.com/en_in/support/articles/HC1477/productCodes/QCEARB24-HEADPHONEIN/article.html
You are also welcome to reach out to our customer service team for further assistance.
https://support.bose.com/s/get-help-landing-page?language=en_US
Regards
-Jolie - Customer Support
Written by a customer while visiting bose.com