Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Average customer rating
4.3
(563 Reviews)
Rating breakdown 563 reviews
5 Stars
359
4 Stars
91
3 Stars
55
2 Stars
35
1 Star
23
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Customer Rating
2
Serving an immediate need.
on June 17, 2025
Posted by: PMatt
Gender:Female
Length of ownership:1 month
I'm dissatisfied with these headphones they tend shut off when in range and full charged.
Response from bose.comBy Customer Support, June 19, 2025
Hello, should you need assistance with your headphones, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Customer support
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
4
My New BOSE earbuds
on June 17, 2025
Posted by: Aero41
Gender:Male
Length of ownership:1 month
I really like these QuietComfort Earbuds. I have a pair of the Ultra Earbuds as well. The QuietComfort Earbuds have some options that the Ultra Earbuds do not and visa versa.
I love that the QuietComfort Earbuds have wireless charging capability. I am very happy with these.
I love that the QuietComfort Earbuds have wireless charging capability. I am very happy with these.
Written by a customer while visiting bose.com
Customer Rating
5
Loud music with awesome bass these earbuds delive.
on June 17, 2025
Posted by: Marco
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] The Bose quiet comfort earbuds are the best I ever bought.I recommend if you’re looking for a pair of earbuds that stay in your ear and have great bass the Bose earbuds are the best I ever purchased.
Written by a customer while visiting bose.com
Customer Rating
2
Sounds fantastic
on June 17, 2025
Posted by: Ray Ray
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Second set of earbuds I have, the first order was bad product, not working, really bad and a huge disappointment, the replacement was sent and it was giving some issues, so I called and the Bose agent was terrible, had no knowledge of the product, wanted for me to remove apps from my phone, and I totally disagreed, why do I have to be made a victim of his lack of knowledge. So I called my 20 year old son and got him involved the Bose agent was so out it was just sad, so my kid just connected the earbuds to my phone immediately without any issues and he asked for me to hang up the phone so we disconnected the call and the results were great but with NO help from Bose
Response from bose.comBy Customer Support, June 19, 2025
Thanks for taking the time to share your experience. We're glad to hear the earbuds are now working well and that you're enjoying the sound quality. That said, we're truly sorry to hear about the initial product issue and the frustration you faced during the support process. That’s not the experience we aim to provide, and your feedback is important as we work to improve. We're glad your son was able to help get things sorted, and we hope the earbuds continue to perform well for you.
Kind Regards,
Eric V. - Customer Support
Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Perfection
on June 17, 2025
Posted by: Merry Ellen
[This review was collected as part of a promotion.] I’ve owned several different earbuds from Bose. .
They were all wonderful. All that I have owned. The clarity and was great. The base was incredible. There are no others that even come close to how they sound. I’d recommend them to anyone that is looking for the perfect sounding earbuds!
They were all wonderful. All that I have owned. The clarity and was great. The base was incredible. There are no others that even come close to how they sound. I’d recommend them to anyone that is looking for the perfect sounding earbuds!
Written by a customer while visiting bose.com
Customer Rating
5
Best Earbuds
on June 17, 2025
Posted by: Vijay Parthasarathy
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] Excellent audio quality and complete satisfaction with the product. Great experience. Must buy !!!
Written by a customer while visiting bose.com
Customer Rating
5
on June 17, 2025
Posted by: Mr G
Gender:Male
Length of ownership:1 week
Just got these two weeks ago, and so far they are definitely worth the price. Fits inside my ear nicely and the sound is great .
Written by a customer while visiting bose.com
Customer Rating
5
She loves the aware feature and its sound
on June 17, 2025
Posted by: Mike
[This review was collected as part of a promotion.] I bought this product for mi wife on mother's day, amazing sound, the perfect gift for her, she is enjoying it at all
Written by a customer while visiting bose.com