Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Average customer rating
4.3 out of 5
4.3
(564 Reviews)
Open Ratings Snapshot
Rating breakdown 564 reviews
5 Stars
360
4 Stars
91
3 Stars
55
2 Stars
35
1 Star
23
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Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Customer Rating
5 out of 5
5
Exceptional performance
on June 17, 2025
Posted by: Suzi
Gender:Female
Length of ownership:6 months
[This review was collected as part of a promotion.] I got these several months ago to wear while I work. I am in a noisy environment and they are great. The volume is enough for me to easily hear my books, and the noise control features allow me to easily talk to clients and then to tune them out. The battery life is wonderful. Sound quality is better than any other brand I have used. Absolutely worth the investment and a product I will buy again.
Written by a customer while visiting bose.com
Customer Rating
4 out of 5
4
Earbuds falling out
on June 17, 2025
Posted by: Dani
Gender:Female
Length of ownership:1 week
[This review was collected as part of a promotion.] The earbuds were easy to connect with the app. I had trouble getting these to stay in my ears and had to return them. I have the quiet comfort over ear headphones from bose and was hoping to love these just as much.
Written by a customer while visiting bose.com
Customer Rating
4 out of 5
4
Sound quality
on June 17, 2025
Posted by: Vikrant
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] These headphones are great. The only problem is sound when its gets shaky while traveling in bus or other vehicles.
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Totally happy
on June 17, 2025
Posted by: Brian S
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] So I bought these for work a few months ago because I needed to quiet the environment down and the music keeps me focused on my work , I’m very pleased with the noise canceling , few adjustments and they seem to stay in my ears well as I’m constantly going from standing to laying position all day long . The sound quality is outstanding , I got them during a sale so price point was great for my budget! I give em 2 thumbs up
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Excellent Product!!
on June 17, 2025
Posted by: alr65
[This review was collected as part of a promotion.] I purchased the earbuds after having another brand for many years that I didnt wear often because they hurt my left ear! These Bose are perfect for me. The fit, the sound, and the quality is top notch!. Very pleased with my purchase!
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Excellent product!!
on June 17, 2025
Posted by: ALR8407
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I purchased these earbuds after having AirPods for sometime but being unable to use them because they hurt my left ear! These Bose are perfect in the quality, sound and fit! They are top notch!! Very pleased and I have purchased additional ones for my daughter in law and my husband!!
Written by a customer while visiting bose.com
Customer Rating
3 out of 5
3
Love the sound and fit, but
on June 17, 2025
Posted by: Jenny C22
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I love the sound, they fit my ears so well that I forget I'm wearing them. The only thing is that they frequently have this sound like a record scratching during songs and when I use them on a call, the person can't hear me and they cut out.
Response from bose.comBy Customer SupportJune 19, 2025
Thank you for sharing your experience, we’re glad to hear you’re enjoying the sound and fit! However, the issues with audio distortion and call quality don’t sound right. We'd recommend checking for firmware updates in the Bose app or reaching out to support for troubleshooting. You can reach out to our teams using: https://bose.life/globalcontact.

Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Great sound
on June 17, 2025
Posted by: nocopdemir
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Noise cancelling works well and the fits very good on ear
Written by a customer while visiting bose.com
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