Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Average customer rating
4.3
(564 Reviews)
Rating breakdown 564 reviews
5 Stars
360
4 Stars
91
3 Stars
55
2 Stars
35
1 Star
23
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Customer Rating
5
Love!
on May 29, 2025
Posted by: Shahmaan
Gender:Female
Length of ownership:6 months
[This review was collected as part of a promotion.] I’ve been using the Bose QuietComfort Earbuds for a while now, and they’ve honestly become one of my favorite everyday things. The noise cancellation is wildly good, it’s like flipping a switch and instantly muting the world. Great for travel, walks, or even just trying to get stuff done without being distracted.
The sound is super clean and rich. Music sounds amazing, and podcasts and audiobooks come through really clearly, which I love. I use them a lot when I’m doing things around the house or going on walks, and they stay comfortable even if I’ve had them in for a couple hours. They don’t slip or bug my ears, which is a big win.
Battery life is totally solid, I charge the case maybe once a week? The touch controls are easy to get used to, and I’ve taken a bunch of calls with them too. No issues on either end.
They’re not cheap, but honestly, they’ve been worth it. Just really solid, reliable earbuds that do exactly what I need them to do and then some.
Written by a customer while visiting bose.com
Customer Rating
5
Great features
on May 29, 2025
Posted by: Amy Jean
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] Definitely quite and comfortable. I like how it pauses the music when i take it out of my ear.
Written by a customer while visiting bose.com
Customer Rating
5
Awesome headphones
on May 29, 2025
Posted by: Asabal
[This review was collected as part of a promotion.] They are awesome headphones specially the noise cancelation feature, and the battery time
Written by a customer while visiting bose.com
Customer Rating
5
Fantastic product
on May 29, 2025
Posted by: Bob28
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought this a couple months ago and it has been EXCELLENT! No complaints whatsoever, the only thing I could possibly think of is that it’s a bit bulky compared to other models but still fantastic, especially for the price. The noise cancellation is outstanding; it felt like I was at a symphony while in an airplane.
Written by a customer while visiting bose.com
Customer Rating
3
Sounds is great, Mic is horrible
on May 29, 2025
Posted by: Mike W
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] The sound is great, top notch I would say. The ANC is awesome too. I think better than rivals like the Air Pods, which I have owned two pairs of. I like the app interface. But I bought to use for calls as well and the mic performance is horrible. It's unreliable and cuts in and out. People I am talking to constantly complain they can't hear me and miss words I say.
Response from bose.comBy Customer Support, May 29, 2025
We are glad to hear you are enjoying the great sound and awesome noise-cancelling of the Bose QuietComfort earbuds!
If you are experiencing poor mic pickup you can try the steps listed here https://bose.life/4jlAzod
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
If you are experiencing poor mic pickup you can try the steps listed here https://bose.life/4jlAzod
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Amazing Products
on May 29, 2025
Posted by: DTAPP0110
[This review was collected as part of a promotion.] I bought these a few weeks ago after a pair of Bose headphones died after 7 fulfilling years. I knew once I started listening through Bose I would never go back!!
Written by a customer while visiting bose.com
Customer Rating
3
Hope second time is a charm.
on May 29, 2025
Posted by: MJH
[This review was collected as part of a promotion.] Had the product for almost 3 months ,was working fine until one day the right headphone just stopped working.Couldn't get it to work after calling in for help. Now waiting on a replacement pair. Hope to have better luck this time. When working the product was really nice sound.
Response from bose.comBy Customer Support, May 30, 2025
Hello,
Thank you for sharing your experience with the QuietComfort Earbuds. I am glad to hear that you love the sound of your earbuds, but sorry that they did not work as expected after 3 months.
I hope you will be able to enjoy their great sound once you receive your replacement.
If you have any questions, or need further assistance, you can always contact us: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Thank you for sharing your experience with the QuietComfort Earbuds. I am glad to hear that you love the sound of your earbuds, but sorry that they did not work as expected after 3 months.
I hope you will be able to enjoy their great sound once you receive your replacement.
If you have any questions, or need further assistance, you can always contact us: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great ear buds
on May 30, 2025
Posted by: Justmel74
Gender:Female
Length of ownership:1 week
[This review was collected as part of a promotion.] Nice! They stay in my ears which are small so I often struggle with this. Sound quality is good.
Written by a customer while visiting bose.com