Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Average customer rating
4.3
(564 Reviews)
Rating breakdown 564 reviews
5 Stars
360
4 Stars
91
3 Stars
55
2 Stars
35
1 Star
23
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Customer Rating
4
Earbuds are great, applications are not.
on May 15, 2025
Posted by: MMKH
Gender:Female
Length of ownership:1 month
Product is great. Works as advertised. The documentation, packaging, and apps required are terrible. I have downloaded two different apps. I downloaded the Bose app and it took forever to pair with the ear buds. When it does, I click on the earbud name and it directs me to download another app. I downloaded the other app and it takes another eternity to pair and often won't work at all. Really poor experience with the apps.
Written by a customer while visiting bose.com
Customer Rating
5
Outstanding product.
on May 17, 2025
Posted by: bose user
Gender:Male
Length of ownership:3 months
Amazing! They cancel the surrounding noise just as well as the over-ear headsets.
The Aware mode is helpful if you need to converse with someone.
The Aware mode is helpful if you need to converse with someone.
Written by a customer while visiting bose.com
Customer Rating
4
Love them!
on May 19, 2025
Posted by: Kay
Gender:Female
Length of ownership:1 month
I bought these a few weeks ago and I love them. The only thing I don’t like is they are a little bulky and the touch on the outside is very sensitive. My hair was sweaty the other day and everytime it would brush the headphone it would start my music up. I wish there was a better control button on them. But overall I love them! They don’t fall out of my ear like most earbuds do so I like that. They also sound good and people can actually hear me when I’m on the phone.
Written by a customer while visiting bose.com
Customer Rating
4
Excellent sound, tricky to use
on May 21, 2025
Posted by: kal2587
Gender:Female
Length of ownership:3 months
I just started using my Bose QuietComfort Earbuds. The sound is amazing and so is the noise blocking. The problems I'm having with it have to do with the fit and the controls. I am using the smallest pieces that come with them, but I still have some trouble getting a good and comfortable fit. I have to choose between comfort and not having it fall out. I also find that the buds are very sensitive to movements in my facial and ear musculature. This means if Im talking or chewing or even moving my head a certain way I may find that it switches modes on me or shuts off. The instructions in the app are not very helpful with this.
Written by a customer while visiting bose.com
Customer Rating
5
Comfort Earbuds
on May 21, 2025
Posted by: cp
outstanding, nice reduction is awesome and so is the sound
Written by a customer while visiting bose.com
Customer Rating
4
Excellent Sound and Size
on May 23, 2025
Posted by: JUSA
Gender:Female
Length of ownership:1 month
Excellent sound and size. Wish I could wear just one as I like to be able to hear my surroundings from time to time. I understand it changes the sound, but it's necessary.
Written by a customer while visiting bose.com
Customer Rating
3
Too many options
on May 23, 2025
Posted by: Eric2
Gender:Male
Length of ownership:1 month
Love the sound, whenever I can get them paired properly. There are just too many options for me and I don't have the patience. Having to power and adjust each earbud separately is a real pain. One day only sound from the left ear bud, the next day only from the right. Occasionally I get it right but don't know how.
I am contemplating their return, but will give it a little more time.
I am contemplating their return, but will give it a little more time.
Response from bose.comBy Customer Support, May 26, 2025
Hello Eric and thank you for your review. We are glad to hear you are enjoying the sound of your Bose QuietComfort earbuds.
If you are experiencing no audio in one ear, here are a few things you can try.
https://bose.life/4k9pK9Z
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
If you are experiencing no audio in one ear, here are a few things you can try.
https://bose.life/4k9pK9Z
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
2
Frequently disconnecting.
on May 23, 2025
Posted by: Zil117
Gender:Female
Length of ownership:1 month
I bought these for my husband. They disconnect frequently. When they are working, the quality is good.
Response from bose.comBy Customer Support, May 26, 2025
Hello, and thank you for your review!
We are sorry to hear that your husband has been experiencing these issues. Here are a few things to try if your device is disconnecting.
https://bose.life/3FvaQM8
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
We are sorry to hear that your husband has been experiencing these issues. Here are a few things to try if your device is disconnecting.
https://bose.life/3FvaQM8
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com