Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Average customer rating
4.3
(564 Reviews)
Rating breakdown 564 reviews
5 Stars
360
4 Stars
91
3 Stars
55
2 Stars
35
1 Star
23
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Customer Rating
4
Glad I bought them
on March 5, 2025
Posted by: Joe
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] These Quiet Comforts replaced another brand of earbuds that kept falling out of my ears. The QC's with the little wings stay in place. So, the QC's fit better, feel better and sound better. My only gripes are not with the earbuds, but with the phone app. The app tells you the charge level of the earbuds, but not the charging/carry case. It would also be nice to be able to make more than one custom EQ setting.
Written by a customer while visiting bose.com
Customer Rating
3
nice earbuds that need some tweaks or updates
on March 8, 2025
Posted by: NiiliV
Gender:Female
Length of ownership:1 month
I bought them a few weeks ago and am having the issue as others have had: the buds randomly disconnect even when the battery life for both is in the 90's. I also want to figure out if there's a way to mute the voice that tells me how much battery life is left. I'm using these to sleep, so they're very comfortable, but the voice wakes me up.
Response from bose.comBy Bose, Customer Support, March 10, 2025
Thanks for sharing your experience! We're glad you find them comfortable, but we understand how frustrating the random disconnects and battery announcements can be. It is recommended to check for firmware updates in the app, as they sometimes address connectivity issues. If you need any help troubleshooting, our support team is happy to provide additional guidance!
Kind Regards,
Eric V.- Customer Support
Kind Regards,
Eric V.- Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Good sound but too sensitive in touch & auto-pause
on March 10, 2025
Posted by: Sara S
Gender:Female
Length of ownership:1 month
The sound quality and battery life are wonderful! However, the earbuds are very sensitive. There is an out-of-ear auto-pause feature that cannot be turned off. Unfortunately, when I bend down or tilt my head, the earbuds sense this as out-of-ear and automatically pause. Additionally, the touch controls are quite sensitive. Even the touch of my hair often causes the earbuds to pause.
Written by a customer while visiting bose.com
Customer Rating
5
Perfect Sound!
on March 21, 2025
Posted by: Zamora
Gender:Male
Length of ownership:1 month
I bought this earplugs a month ago, and am so happy whit the system sound..
Written by a customer while visiting bose.com
Customer Rating
4
real nice product ,e b everything else unbelievabl
on March 25, 2025
Posted by: dba
Buds are great,saying that support web site why horrible beginning to end!!!!!!!
Written by a customer while visiting bose.com
Customer Rating
4
Very comfortable and dependable.
on March 30, 2025
Posted by: super Dave357
Nice quality ear buds.Like many other Bose sound systems,the earbuds are clear crisp sound.I have no complaints about this product.
Written by a customer while visiting bose.com
Customer Rating
4
Function is great
on April 1, 2025
Posted by: Paul
I like it, but if I wear it too sleep, they are a little big so I can not sleep with them comfortably.
Written by a customer while visiting bose.com
Customer Rating
5
Clear Sound
on April 2, 2025
Posted by: Rose61
I purchased these a month ago and love them. The sound is great and love my music when I walk!
Written by a customer while visiting bose.com