Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Average customer rating
4.3
(564 Reviews)
Rating breakdown 564 reviews
5 Stars
360
4 Stars
91
3 Stars
55
2 Stars
35
1 Star
23
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Customer Rating
5
Best sound
on March 4, 2025
Posted by: czablocki
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] Great the sound is amazing. I can wear while I grocery shop or clean the house. I’ve had Beats and apple and skullcandy and just about every other brand and nothing compares to Bose.
Written by a customer while visiting bose.com
Customer Rating
2
Great sound and ANC, terrible sensors!
on March 4, 2025
Posted by: AKSNA
Length of ownership:6 months
[This review was collected as part of a promotion.] These devices are excellent in terms of sound and ANC as well as being a comfortable fit. However, the sensors that recognize when the buds are in your ear are at best faulty. A lot of time you are putting the sensor on and one of the ears does not recognize the bud so the sound is only coming from one ear. Imagine if you are on the go, and you are not able to put these buds back into the charging case for a reset, it completely breaks the use case of these earbuds.
Response from bose.comBy Bose, Customer Support, March 7, 2025
Hello,
I am glad to hear that you love how your QuietComfort Earbud sound and how the ANC is performing. But sorry you are experiencing issues with the in-ear detection feature. To make sure you get the best experience, please make sure to use the correct size of eartips, and that you are correctly wearing the buds. You can find out fit guide here: https://bose.life/3NlUVjG
For further assistance, you can always contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
I am glad to hear that you love how your QuietComfort Earbud sound and how the ANC is performing. But sorry you are experiencing issues with the in-ear detection feature. To make sure you get the best experience, please make sure to use the correct size of eartips, and that you are correctly wearing the buds. You can find out fit guide here: https://bose.life/3NlUVjG
For further assistance, you can always contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Perfection!
on March 4, 2025
Posted by: N2ny2219
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I bought these at the start of the year. I've been looking forward to getting them for a long time. These do not disappoint! Clarity of sound is exquisite!
Written by a customer while visiting bose.com
Customer Rating
5
Best noise canceling earbuds in the market.
on March 4, 2025
Posted by: TreadSergeant
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I bought this ear buds and the quality and performance are extraordinary. Definitely top tier, I run with them, study, perform chores and they do mold to any activity you're doing, from an active trail run to a calm night reading and hearing some relaxing music. Best out there, hands down!!!
Written by a customer while visiting bose.com
Customer Rating
4
Great sound!
on March 4, 2025
Posted by: Tom58
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I have had those for a month and they have great sound. I have a little trouble with the fit in my ear. I switched to the smallest ear canal foam and it is a better fit in the canal now, but still is coming loose in the ear.
Written by a customer while visiting bose.com
Customer Rating
5
Another great Bose product
on March 4, 2025
Posted by: JDH
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] First set of Bose earbuds I’ve ever owned and probably the best.
Written by a customer while visiting bose.com
Customer Rating
5
Great Sound!!!
on March 4, 2025
Posted by: Music60
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] This is my second pair of Bose earbuds. And I absolutely love them! The sound is great ,the fit is really comfortable. One thing that was really important to me was noise cancelation and it perfect.
Written by a customer while visiting bose.com
Customer Rating
2
Not working properly.
on March 4, 2025
Posted by: Carl1
[This review was collected as part of a promotion.] These earbuds do not work properly. The left one does not charge and won’t work. The factory reset says to push the button on the charger to reset, but there is no button on these new ones.
Response from bose.comBy Bose, Customer Support, March 7, 2025
Hi Carl, thanks for leaving your review of the QC Earbuds. I'm sorry to hear you've not had the best of experiences using them. With regard to charging, please see this help article as there are a number of reasons why the buds may not be able to achieve a charge. https://www.bose.co.uk/en_gb/support/articles/HC2487/productCodes/QCEARB24-HEADPHONEIN/article.html.
Should you need further assistance, do not hesitate to get in touch https://bose.life/3ET4mCs.
Jeff - Customer Support
Should you need further assistance, do not hesitate to get in touch https://bose.life/3ET4mCs.
Jeff - Customer Support
Written by a customer while visiting bose.com