Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Average customer rating
4.3
(564 Reviews)
Rating breakdown 564 reviews
5 Stars
360
4 Stars
91
3 Stars
55
2 Stars
35
1 Star
23
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Customer Rating
4
Amazing Sound Quality
on February 6, 2025
Posted by: Bose Supporter
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I am very pleased with the Quiet Comfort Earbuds. The quality I have experienced with these earbuds is the same excellent quality I have experienced with other earbuds from Bose. I would definitely recommend these earbuds to others.
Written by a customer while visiting bose.com
Customer Rating
5
Excellent choice
on February 6, 2025
Posted by: Steve
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Great music quality as always and great choice for running, been using Bose for 10 years !!
Written by a customer while visiting bose.com
Customer Rating
5
You can't go wrong with Bose
on February 6, 2025
Posted by: Susang760
[This review was collected as part of a promotion.] I bought these a couple of months ago and you just can't find better Than Bose, I love them
Written by a customer while visiting bose.com
Customer Rating
5
Awesome gift
on February 6, 2025
Posted by: Lynn5
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I purchased these ear buds for my birthday. What an awesome birthday present. I would recommend them to everyone. I truly like the “aware” feature.
Written by a customer while visiting bose.com
Customer Rating
5
The highest quality
on February 6, 2025
Posted by: Gacelita
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I brought this one month ago and its the best gift for me. Im was working on a Bose Corporation some years ago and im know the high quality of products
I love it!!!!!
I love it!!!!!
Written by a customer while visiting bose.com
Customer Rating
5
very nice
on February 6, 2025
Posted by: martex88
Gender:Female
Length of ownership:1 week
[This review was collected as part of a promotion.] you can’t go wrong with Bose.. the company is simply the best
Written by a customer while visiting bose.com
Customer Rating
5
Simple & Smart
on February 6, 2025
Posted by: BossEBossE321
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] These are fantastic & they absolutely make the sound experience feel like it’s supposed to sound ,..crisp & clear with great bass & shuts out surrounding noise very well.
Written by a customer while visiting bose.com
Customer Rating
3
Honestly, I’m Disappointed
on February 6, 2025
Posted by: j
I bought these for Black Friday and after a few months, I’m pretty disappointed in them. I was very excited for these as I had been wanting a pair for a while and have been a Bose fan for years. Unfortunately, these have fallen short for me.
While they have good sound, they are not noise canceling. Bose claims these are noise canceling, they are not. I can hear so much through these in their “quiet” mode that I have to constantly check to see if they are actually in quiet mode. This was a feature that was very important to me. I’ve worn them to university, on airplanes, in public places and the only times I don’t hear these sounds are when the music is too loud for my ears. I wear them when I walk to university and wind gets in (maybe I’m wearing the wrong earpiece size, but they seem to fit well otherwise).
Also, sometimes they just randomly cut out for a second or two, even if my phone is in my pocket. They do have great range on the Bluetooth, though.
Personally, I find that when I first put them in, the voice that tells me the battery percentage is way too loud. Speaking of the battery percentage, they’ve only ever told me that they’re at 100%. This makes me wonder if I might’ve received a defective pair, I wear them most days or everyday and I don’t charge them often. They’ve died on me twice after telling me that the battery is 100%, I guess I’ll never know my battery percentage.
Also, I wish that the lowest volume was one notch lower, that would be insanely helpful for studying.
The earbuds have a nice fit once you get used to the way they work, but they have a little silicone piece around the part that goes into the ear which is a little looser than I’d like. I take my earbuds out of my ears a lot when I’m on campus; to order coffee, talk to people, etc, but the silicone parts want to slip off all the time. One of them actually did the other day and now that one earbud doesn’t stay in my ear.
They look nice and feel nice and stay in the ear if all the parts are there, but at the end of the day, I wish I had gone with a different company. I bought these to replace a pair of seven-year-old Sony wireless (not true wireless) earbuds and I honestly miss the Sony ones because they were noise canceling and didn’t have the problems these have. I wouldn’t recommend them.
Response from bose.comBy Bose, Customer Support, February 9, 2025
Hi.
Thank you for your post. The earbuds indeed have a good sound, and I am glad you like it. The noise cancellation in your headphones can be set higher or lower. This is useful in environments where you want to hear more or less of the sound around you. Here are the steps. https://bose.life/415izsr. If you require further assistance, get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Thank you for your post. The earbuds indeed have a good sound, and I am glad you like it. The noise cancellation in your headphones can be set higher or lower. This is useful in environments where you want to hear more or less of the sound around you. Here are the steps. https://bose.life/415izsr. If you require further assistance, get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Written by a customer while visiting bose.com