Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Average customer rating
4.3
(564 Reviews)
Rating breakdown 564 reviews
5 Stars
360
4 Stars
91
3 Stars
55
2 Stars
35
1 Star
23
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Customer Rating
3
Lavender earbuds
on December 14, 2024
Posted by: Bose
Gender:Female
Length of ownership:1 month
Earbuds are ok. Nothing special compared to others. The case is disappointing. No keychain or loop to hook. I almost lost the other pieces, you open it and they all fall out. Bose has really cheaped out. While these are comfortable and bose is what I know and have been loyal to, I’ll be shopping around next time I’m in the market.
Response from bose.comBy Customer Support, December 17, 2024
Hello,
Thank you for taking the time to review your QuietComfort Earbuds.
I am glad to hear that you are happy with the earbuds, how they sound and how comfortable they are. I am sorry to hear that you are disappointed with the charging case. The charging case is small and easy to transport so you can fit it in any bag or in your pocket when you're on the go.
If you have any questions, please feel free to contact us: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Thank you for taking the time to review your QuietComfort Earbuds.
I am glad to hear that you are happy with the earbuds, how they sound and how comfortable they are. I am sorry to hear that you are disappointed with the charging case. The charging case is small and easy to transport so you can fit it in any bag or in your pocket when you're on the go.
If you have any questions, please feel free to contact us: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Love these earbuds
on December 16, 2024
Posted by: Great earbuds
Gender:Male
Length of ownership:1 month
Love these earbuds and so glad the price was right
Written by a customer while visiting bose.com
Customer Rating
4
Superior sound quality
on December 16, 2024
Posted by: Rissa
Length of ownership:1 month
The sound quality is way better than my prevoious Bose sport buds. I love al the features. My only gripe with these is you can’t have them connected to your iphone and apple watch at the same time. It’s one or the other which sucks. I love that I was able to set everything through the app. So I can turn them off, skip to nxt song, put in quiet mode etc. all by tapping the buds. Make them pair with more than one thing snd these would be 5 stars.
Written by a customer while visiting bose.com
Customer Rating
4
Bose Quiet comfort Earbuds
on December 17, 2024
Posted by: SteelerNtn
They fit nicely, sounds great although I did experience drop/lag watching movies. Easy to connect to all devices. Sometimes one bud that would not have sound while the other was fine. I had to Pair with TV more often than with Air Pods. Would rather wear Bose for sound and comfort than Air Pods.
Written by a customer while visiting bose.com
Customer Rating
3
Make a better battery life
on December 18, 2024
Posted by: Jayrome71
Gender:Male
Length of ownership:1 month
I purchased these about a month ago, they are exactly as advertised. The only issue i have is they don't last very long(battery life)
Response from bose.comBy Global Customer Service, January 16, 2025
Hi Jayrome, thanks for your review! I'm glad you like your QuietComfort Earbuds apart from their battery performance.
The earbuds will last up to 9 hours on their own, however a fully-charged charging case will charge the buds 2.5 times (up to 31.5 hours of use time), making sure your buds stay topped up. In addition, a quick 20-minute charge will power the earbuds for up to 3 hours, in case you need them in a hurry.
I hope this information is helpful!
Warm regards
Fiona M. - Bose Customer Support
The earbuds will last up to 9 hours on their own, however a fully-charged charging case will charge the buds 2.5 times (up to 31.5 hours of use time), making sure your buds stay topped up. In addition, a quick 20-minute charge will power the earbuds for up to 3 hours, in case you need them in a hurry.
I hope this information is helpful!
Warm regards
Fiona M. - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
way to go
on December 18, 2024
Posted by: Weed
Great quality product. Better than I had thought. I like them better than my Apple AirPods
Written by a customer while visiting bose.com
Customer Rating
4
Tough fit well but I have never heard them.
on December 18, 2024
Posted by: Chris12
Length of ownership:1 month
I bought them a month ago just got my new phone so if you're not running 10 on your phone app. wont download found out the hard way My son loves them thinking about getting set for myself.
Written by a customer while visiting bose.com
Customer Rating
5
Great Product
on December 18, 2024
Posted by: HawkeyeKMS
Gender:Male
Length of ownership:1 week
Bought this for my boss or Xmas -- she loved them so much I bought another set for myself as well as a gift for a family member.
Written by a customer while visiting bose.com