Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Average customer rating
4.3
(564 Reviews)
Rating breakdown 564 reviews
5 Stars
360
4 Stars
91
3 Stars
55
2 Stars
35
1 Star
23
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Customer Rating
3
Size
on November 12, 2024
Posted by: Queen1
They are huge earbuds, biggest earbuds I’ve ever see and I have small ears so they stay falling out my ears, but other than that they sound good
Response from bose.comBy Customer Care, November 12, 2024
Hi.
Thank you for your post. I am sorry to hear that you are having difficulty with the fitting of the earbuds. Have you tried the other tips that are provided in the box? Please follow the steps on this page, https://bose.life/405pnGm. If you need any more help, please feel free to contact us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Thank you for your post. I am sorry to hear that you are having difficulty with the fitting of the earbuds. Have you tried the other tips that are provided in the box? Please follow the steps on this page, https://bose.life/405pnGm. If you need any more help, please feel free to contact us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
It doesn't pair to my ipad
on November 27, 2024
Posted by: rosangelalt
Gender:Female
Length of ownership:1 month
I bought this some weeks ago and I've surprised it doesn't pair to my ipad. I'm sad since I've tried all ways to do that but it is not work.
Written by a customer while visiting bose.com
Customer Rating
5
Sound quality
on November 29, 2024
Posted by: Toria
Been with Bose for years. I won't wear any other devices.
Written by a customer while visiting bose.com
Customer Rating
5
It's Bose
on December 7, 2024
Posted by: Polishgoalie
Gender:Male
Length of ownership:1 week
Great sound Bose quality. Best sounding earbuds I've ever had.
Written by a customer while visiting bose.com
Customer Rating
5
Great
on December 8, 2024
Posted by: Berna2019
Gender:Female
Length of ownership:1 month
I bought earlier this month as a birthday gift to myself . I absolutely love them.
Written by a customer while visiting bose.com
Customer Rating
3
Good sound but several issues
on December 8, 2024
Posted by: garyatlanta
Gender:Male
Length of ownership:1 month
Good sound but several issues:
1. I tried all sizes of tips and bands, never found a combination with good seal and secure such that the buds don't feel they're about to fall out.
2. Occasionally one side shuts down for no reason. Then I have to fumble to turn it back on.
3. Voice commands only work when the app is running.
4. ANC not all that effective. For example, when on tread mill, the noise is diminished but not nearly as much as I expected, given this is a constant, low frequency noise.
1. I tried all sizes of tips and bands, never found a combination with good seal and secure such that the buds don't feel they're about to fall out.
2. Occasionally one side shuts down for no reason. Then I have to fumble to turn it back on.
3. Voice commands only work when the app is running.
4. ANC not all that effective. For example, when on tread mill, the noise is diminished but not nearly as much as I expected, given this is a constant, low frequency noise.
Response from bose.comBy Customer Support, December 9, 2024
Hello Gary,
It's great that you enjoy the sound from the earbuds. Please make sure to retry the different combinations of ear tips and stability bands. The ear tips are there to get a good fit and seal, the stability bands are there to keep the earbuds from twisting and moving while worn. If the fit of the earbuds is poor, then this will affect ANC performance along with falling out, and may cause the in-ear detection to trigger.
Please do reach out to us as we'd love to help you with this: https://bose.life/contact
Nic - Customer Support
It's great that you enjoy the sound from the earbuds. Please make sure to retry the different combinations of ear tips and stability bands. The ear tips are there to get a good fit and seal, the stability bands are there to keep the earbuds from twisting and moving while worn. If the fit of the earbuds is poor, then this will affect ANC performance along with falling out, and may cause the in-ear detection to trigger.
Please do reach out to us as we'd love to help you with this: https://bose.life/contact
Nic - Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
I wouldn’t buy again
on December 13, 2024
Posted by: Jerry
Gender:Male
Length of ownership:1 week
Sound from right bud drops out then the left drops
Response from bose.comBy Customer Support, December 17, 2024
Hello Jerry,
I am sorry to hear that you are experiencing connectivity issues with your QuietComfort earbuds.
I would suggest performing a full reset to clear them of any internal error: https://bose.life/qcereset
If you need further assistance, please contact us: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
I am sorry to hear that you are experiencing connectivity issues with your QuietComfort earbuds.
I would suggest performing a full reset to clear them of any internal error: https://bose.life/qcereset
If you need further assistance, please contact us: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Amazing
on December 14, 2024
Posted by: Shawny
Gender:Female
Length of ownership:1 week
Amazing sound quality and blocking sound is amazingly quiet. Thoroughly enjoying earbuds.
Written by a customer while visiting bose.com