Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Average customer rating
4.3
(563 Reviews)
Rating breakdown 563 reviews
5 Stars
359
4 Stars
91
3 Stars
55
2 Stars
35
1 Star
23
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Customer Rating
5
F-A-N-T-A-S-T-I-C!!!!
on October 9, 2024
Posted by: Ngreen
Gender:Male
Length of ownership:1 month
So I have had these earbud about a month now and they are amazing. I use to have Apple AirPods and I won’t be going back. The comfort, the light weight, the features, not feeling like the ear buds will slide out when I’m working out, and noise canceling. I like the aware mode and noise canceling mode that the earbud has. I can wear 1 earbud or both, still talk and have a conversation with someone not having to take the earbuds out and in order to block out background noise I don’t have to turn the volume up all the way saving both my hearing and the battery life. The sound is crisp sound while listening to music or gives you the movie theater feel while streaming movies. Bose made an outstanding product with these earbuds.
Written by a customer while visiting bose.com
Customer Rating
3
Like the buds
on October 10, 2024
Posted by: Larry the DJ
Bought these based on prior experience with 25 years of other Bose products, like the feel, sound of the buds Bud would have liked to have at least a quick guide to get the buds up and working with my Bluetooth devices. Case in point, I did not know you had to load the Bose app to control the functions, such as volume up volume down on each of the earbuds and assumed right earbud was volume up, and left earbud was volume down. Had to go onto this out. Bose needs to do a better job and providing self instruction videos on their website for new and old products alike.
Response from bose.comBy Customer Support, October 11, 2024
Thank you for sharing your thoughts with us. We're thrilled to hear that you like the feel and sound of the earbuds, especially considering your long history with Bose products. We understand how important it is to have easy-to-follow guidance, especially when it comes to using features like volume control. If you have any questions or need further assistance, please feel free to reach out to our team directly!
Kind Regards,
Eric V. - Customer Support
Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
2
Fit is bad
on October 11, 2024
Posted by: MoBe
Gender:Female
Length of ownership:1 month
Good sound but they don’t stay in my ears. I literally have to sit and stay completely still or they fall out
Response from bose.comBy Customer support, October 14, 2024
Hello, I'm glad to hear that you are enjoying the sound quality of the QC earbuds. We have a support article that can help with finding the perfect fit for your earbuds, you can view this article here: https://bose.life/405pnGm. Should you need additional support, please feel free to contact our technical support teams, who will be more than happy to assist you: https://bose.life/3rykPZR.
Liam - Customer support
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
4
Great noise cancelling & instant Bluetooth connect
on October 11, 2024
Posted by: JRM
Gender:Male
Length of ownership:1 month
I like the instant Bluetooth connection. However after the original Bluetooth setup with the Bose Quiet Comfort app the Apple iPhone IOS takes over and overrides the Bose app 50% of the time. Which means I cannot adjust any earbud settings through the Bose app.
Written by a customer while visiting bose.com
Customer Rating
4
They save my sanity!
on October 11, 2024
Posted by: AVAS74
Gender:Female
Length of ownership:1 month
I love these for when I take my meal break at work. While other people are loudly FaceTiming with their families or talking on speaker phone, I can tune them out and listen to music or watch YouTube in peace, and actually get a “break”.
Written by a customer while visiting bose.com
Customer Rating
4
Amazing product
on October 12, 2024
Posted by: Reviewer 3000
Gender:Male
Length of ownership:1 week
I bought them like two weeks ago and they’re great, amazing sound, quality, battery time and noise cancellation. I’m just upset about not having early the immersive mode.
Written by a customer while visiting bose.com
Customer Rating
1
Poor Connection
on October 17, 2024
Posted by: NotHappyCustomer
Gender:Female
Length of ownership:1 month
Would not stay connected to my iPhone for more than 4 hours
Response from bose.comBy Customer Support, October 17, 2024
Hi,
We'd love to help with the earbuds. Please reach out to us for support: https://bose.life/contact
Nic - Customer Support
We'd love to help with the earbuds. Please reach out to us for support: https://bose.life/contact
Nic - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Really nice.
on October 19, 2024
Posted by: RJH
Gender:Male
Length of ownership:1 month
I am very happy with the purchase, with the Airfly, the sound from my iPod is great, I can hardly wait to try them out on my next flight.
Written by a customer while visiting bose.com