Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Average customer rating
4.3
(563 Reviews)
Rating breakdown 563 reviews
5 Stars
359
4 Stars
91
3 Stars
55
2 Stars
35
1 Star
23
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Customer Rating
5
Comfortable and great sound.
on September 20, 2024
Posted by: Ken
Gender:Male
Length of ownership:1 month
Super easy review because these are probably the best earbuds that I've ever used.
They feel super light and I an wear them all day at work around the office and my ears don't get tired. They also have an aware feature that actually allows me to hear everything going on around me too.
The sound quality is as amazing as you'd expect from Bose, and these are cool because you can customize the sound settings a lot through the app.
Finally, they look amazing and have a nice finish, and the battery life is great. I've gone a few days on a single charge.
One thing is the case doesn't easily fit in my pockets, so I have to put them in my bookbag or gym bag, but I'm hoping to get a case soon with a hook or carabiner.
Written by a customer while visiting bose.com
Customer Rating
5
Truly Noise Cancelling Earbuds
on September 20, 2024
Posted by: jukebox
Gender:Male
Length of ownership:1 month
I recently got my hands on an early release of the sleek designed Bose Noise Canceling Earbuds in the stunning White Smoke color, and I have to say, they are truly impressive. Here’s a breakdown of my experience:
Pros:
1. Comfortable Fit: These earbuds are incredibly comfortable. I’ve worn them for extended periods during work, while traveling, and even at the gym. They stay in place perfectly, and I can barely feel them, even after hours of use.
2. Beautiful Design: The White Smoke color is sleek and modern. It gives a premium feel that sets these apart from other earbuds I’ve used. It's subtle but sharp—exactly the vibe I like.
3. Amazing Noise Canceling: The noise cancellation is on another level. I took these on a plane, and they completely blocked out the engine noise, making for a much more peaceful travel experience. Even when doing yard work or in a noisy gym, I could stay fully immersed in whatever I was listening to.
4. All-Day Wear: Thanks to their comfort, I had no problem wearing these all day long. Whether I was working at my desk or moving around the house, I never felt the need to take them out for a break.
5. Quick to Charge: A huge bonus is how quickly they charge. You don’t need to wait long to get a good battery boost, which is perfect for those of us who are always on the go.
6. Feature-Packed App: The Bose app is intuitive and comes packed with useful features like customizable EQ settings and different noise-canceling modes. It adds a lot to the user experience, allowing you to tailor the sound exactly how you want it.
7. Easy Pairing: Pairing these earbuds with my phone was a breeze. Within seconds, they were connected and ready to go without any annoying connectivity issues.
8. Stable Fit for Active Use: I’ve used these for various activities, from gym sessions to yard work, and they stay in my ears without any issues. Even when moving around or sweating, they remain secure and never feel like they’re going to fall out.
Cons:
1. Single Earbud Volume: One minor downside is that when using a single earbud, the volume could be a bit louder. It’s not a dealbreaker, but something that could be improved for those who like using just one earbud at times when making phone calls.
2. Case Feels Thin: The case, while sleek, does feel a little thin and plasticky. It’s not the most premium feeling case out there, but on the plus side, it requires less frequent charging compared to other noise-canceling earbud cases.
Conclusion:
Overall, these Bose Noise Canceling Earbuds are an excellent set, especially for those who value comfort, sound quality, and top-tier noise cancellation. With the ability to wear them all day, whether traveling or working out, and the ease of use, they’ve quickly become my go-to for daily listening. The minor drawbacks like the single earbud volume and the case’s build quality are far outweighed by the pros, making this an outstanding product.
Pros:
1. Comfortable Fit: These earbuds are incredibly comfortable. I’ve worn them for extended periods during work, while traveling, and even at the gym. They stay in place perfectly, and I can barely feel them, even after hours of use.
2. Beautiful Design: The White Smoke color is sleek and modern. It gives a premium feel that sets these apart from other earbuds I’ve used. It's subtle but sharp—exactly the vibe I like.
3. Amazing Noise Canceling: The noise cancellation is on another level. I took these on a plane, and they completely blocked out the engine noise, making for a much more peaceful travel experience. Even when doing yard work or in a noisy gym, I could stay fully immersed in whatever I was listening to.
4. All-Day Wear: Thanks to their comfort, I had no problem wearing these all day long. Whether I was working at my desk or moving around the house, I never felt the need to take them out for a break.
5. Quick to Charge: A huge bonus is how quickly they charge. You don’t need to wait long to get a good battery boost, which is perfect for those of us who are always on the go.
6. Feature-Packed App: The Bose app is intuitive and comes packed with useful features like customizable EQ settings and different noise-canceling modes. It adds a lot to the user experience, allowing you to tailor the sound exactly how you want it.
7. Easy Pairing: Pairing these earbuds with my phone was a breeze. Within seconds, they were connected and ready to go without any annoying connectivity issues.
8. Stable Fit for Active Use: I’ve used these for various activities, from gym sessions to yard work, and they stay in my ears without any issues. Even when moving around or sweating, they remain secure and never feel like they’re going to fall out.
Cons:
1. Single Earbud Volume: One minor downside is that when using a single earbud, the volume could be a bit louder. It’s not a dealbreaker, but something that could be improved for those who like using just one earbud at times when making phone calls.
2. Case Feels Thin: The case, while sleek, does feel a little thin and plasticky. It’s not the most premium feeling case out there, but on the plus side, it requires less frequent charging compared to other noise-canceling earbud cases.
Conclusion:
Overall, these Bose Noise Canceling Earbuds are an excellent set, especially for those who value comfort, sound quality, and top-tier noise cancellation. With the ability to wear them all day, whether traveling or working out, and the ease of use, they’ve quickly become my go-to for daily listening. The minor drawbacks like the single earbud volume and the case’s build quality are far outweighed by the pros, making this an outstanding product.
Response from bose.comBy Jeff, Customer Support, October 15, 2024
Hello, I appreciate you taking the time to leave your feedback on the QC Earbuds! It's fantastic to hear how you've incorporated them in all aspects of your life from work, to play.
It's great to hear your feedback and I'll be sure to report back your suggestion regarding volume. I'm not sure if this is something that can be rectified with firmware updates, but I'll let the team know.
Thanks again,
Jeff - Customer Support
It's great to hear your feedback and I'll be sure to report back your suggestion regarding volume. I'm not sure if this is something that can be rectified with firmware updates, but I'll let the team know.
Thanks again,
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Big sound from a small, comfortable ear bud
on September 20, 2024
Posted by: Ben
Gender:Male
Length of ownership:1 month
I’ve been using these earbuds for the past month, and I’ll say that I’ve been incredibly impressed. Audio separation, clarity, bass, and comfort are all top notch. I’m hearing small details I haven’t heard before with my other headphones, and they’re reaching a low hz that my AirPod Max’s can’t touch. This is emphasized further with the bass boosted via the app, which gives you 5 bands to finely adjust audio settings to your taste. You can also set up voice recognition - which works surprisingly well - customize the touch controls, and much more.
Aware mode is great for having conversions, and allowing me to be completely aware of my surroundings while running. People on the other end of phone calls hear me well, even when I’m walking outside on a busy street. Noise canceling is also impressive, especially when you figure out the right combination of earbud & backing sizes. Speaking of, having two variables to help find the perfect fit is extremely helpful!
Overall, I’ve gone to pick these up 10/10 times over my AirPod pros & max, mainly because they’re so easy put in your pocket, but also sound fantastic. Even my partner, who isn’t really picky when it comes to headphones, absolutely loves the sound. The added bonus is that these are the only earbuds she’s ever tried that don’t mess with her earrings, which is probably why she keeps stealing them!
Written by a customer while visiting bose.com
Customer Rating
5
Great Everyday Use Earbuds!
on September 20, 2024
Posted by: hy86
Gender:Male
Length of ownership:1 month
What a great product! I have owned multiple Bose Earbuds, including the QuietComfort Earbuds II and QuietComfort Ultra. The new QuietComfort Earbuds (2nd Gen) are just fantastic. This might sound odd, but they feel so light on the ears that I can wear them for hours without any discomfort. Bose products always have the best sound, but I am truly impressed with the audio quality of this product. I love that it comes with an adjustable EQ on the QCE app.
I listen to a lot of music, but I have also been using these earbuds to listen to podcasts and watch live TV on my phone. They are incredibly easy to connect and use. I am pleased that they come with voice commands, and I am looking forward to testing this feature more in the next few days. Additionally, these earbuds are water and sweat resistant, making them perfect for my workouts.
Although I miss the Immersion feature, the Quiet and Aware modes work flawlessly. The Quiet mode is especially effective in my chatty workroom of about 40 colleagues. I often keep the earbuds on even when I’m not listening to anything, just for the noise-canceling feature, and they do not bother me at all. I use different-sized ear tips for each ear, and they fit well on my oddly-sized ears.
The battery life is relentless; it just lasts forever. I think I have only charged them twice so far because of how long the battery lasts. These earbuds, at their given price point, are perfect for everyday use but still pack the punch of high-quality earbuds in terms of sound, performance, noise cancellation, and comfort.
I listen to a lot of music, but I have also been using these earbuds to listen to podcasts and watch live TV on my phone. They are incredibly easy to connect and use. I am pleased that they come with voice commands, and I am looking forward to testing this feature more in the next few days. Additionally, these earbuds are water and sweat resistant, making them perfect for my workouts.
Although I miss the Immersion feature, the Quiet and Aware modes work flawlessly. The Quiet mode is especially effective in my chatty workroom of about 40 colleagues. I often keep the earbuds on even when I’m not listening to anything, just for the noise-canceling feature, and they do not bother me at all. I use different-sized ear tips for each ear, and they fit well on my oddly-sized ears.
The battery life is relentless; it just lasts forever. I think I have only charged them twice so far because of how long the battery lasts. These earbuds, at their given price point, are perfect for everyday use but still pack the punch of high-quality earbuds in terms of sound, performance, noise cancellation, and comfort.
Written by a customer while visiting bose.com
Customer Rating
5
Convenient, easy, and great for everyday use!
on September 20, 2024
Posted by: Bri Le
I'm absolutely in love with the sleek design of these earbuds. They aren't too bulky and are a nice secure fit. The design of the case makes cleaning super easy and doesn't require a tool. As a student, the multipoint feature has been a game-changer, allowing me to seamlessly switch between my phone and laptop during classes. Also, being able to easily switch between the customizable noise-canceling options(quiet, aware, and off) with just a light tap, have made me feel safer and more focused in various settings, whether I'm exercising, commuting, or studying. I also often get overstimulated by loud noises and have found the noise cancellation to be amazing. I sometimes just wear these to help drown out background noise when I'm feeling overwhelmed or need to focus. These earbuds are also extremely comfortable, lightweight and have excellent audio quality. The intuitive controls make these earbuds user friendly yet super customizable. My parents who aren't too tech savvy have also tried these earbuds and found the controls and navigations in the app and earbuds to be super easy and user friendly! These were truly made with a great user experience in mind and I highly recommend them to everyone!
Written by a customer while visiting bose.com
Customer Rating
5
Best Earbuds I’ve Ever Had
on September 21, 2024
Posted by: CatW
Gender:Female
Length of ownership:1 month
I’ve been wearing these nearly every day for two weeks and absolutely love these. I work in an office and listen to music to help me focus, but typically my ears start to hurt while wearing earbuds/headphones after three hours. With these, I can wear them 3+ hours without ear pain because it does not feel like I’m wearing earbuds! The sound is amazing too, and especially as I work in an office, listening to music with aware mode on means I don’t have to pause my music when someone needs to talk to me. The only con is the case charging; it charges the earbuds every time you put them back in the case. So, I need to charge the case itself every other day due to the frequent time I put the earbuds back in the case for meetings. BUT the case charges quick, so it’s not a huge inconvenience.
Written by a customer while visiting bose.com
Customer Rating
5
Top quality product!
on September 22, 2024
Posted by: Frankgee2507
Gender:Male
Length of ownership:1 month
These earbuds produce full, rich sound across a wide spectrum of music types. The sound quality was tested using contemporary, recent, country, classical, instrumental, easy listening, rock, soft rock, and acoustic music types just to name a few. The results were extremely impressive and produced absolutely stellar sound quality. The bass and treble are perfectly balanced to produce optimum playback. The background vocals and instrumentation are enhanced and do not get lost behind lead vocals. This makes it possible to hear portions if songs that were not heard before because they were overridden by lead vocals and instrumentation. Percussion audio is crisp and does not sound muffled. The earbuds give the impression of being exposed to live music as close as possible without actually being there. The equalizer feature allows for improved playback especially when listening to audio books and podcasts. Noise reduction is stellar and results in nearly absolute quiet even in the most noisy environments such as in factories, in public places, or near vehicle engines. The magnetic case holds the earbuds securely in place and ensures proper contact for charging. Battery life with a full charge is increased from previous versions. 3 sizes of earpieces are included. These allow for a secure fit to virtually any ear size, and the comfort level has increased from previous versions. The earbuds connect to to the app very quickly and seamlessly, and stay connected even while away from any wifi Hotspot. This product is pleasing in appearance, easy to maintain, and durable. I have some concern regarding the finish material, especially the white color. There is a chance that they will show signs of wear or scuff marks somewhat more quickly. This chance is obviously reduced with a darker color, but the finish, while appealing, may not hold up as well over time. Overall, this is a top quality product and will provide outstanding performance regardless of type of music, audio book, or podcast being enjoyed.
Written by a customer while visiting bose.com
Customer Rating
4
Personalized Comfort: A Review of QCE
on September 23, 2024
Posted by: KK
Gender:Male
Length of ownership:1 week
I recently got a pair of wireless earbuds that come with a dedicated application, and I must say, I am absolutely delighted with my experience so far. The app allows for a high level of personalization, enabling me to configure the earbuds to suit my preferences. One of the standout features is the ability to change the actions of the left and right earbud, adding an extra layer of convenience that I truly appreciate. Additionally, the app provides a clear indication of the battery levels of each earbud.
These earbuds have amazing touch controls. Very responsive, making it easy to manage music and calls. However I did run across a little quirk when doing some activities accidentally my hand would touch earbuds which in turn stops music. It would be great if an option is provided that could be enabled/disabled, which would allow one to shut off the touch controls for specific activities.
Comfort is another strong point for these earbuds. I have always struggled with earbuds that either don’t stay in place or cause discomfort after prolonged use. To my surprise, these earbuds are incredibly lightweight and comfortable. The rubber piece around the earbud ensures a nice fit and I don't have to worry about them falling out while moving around. I can wear them for extended periods without any discomfort, which is a huge plus.
On a positive note, the Active Noise Cancellation (ANC) feature, which really cuts down the background noise, allowing me to listen to music or podcasts with clarity.
In summary, these wireless earbuds offers a fantastic blend of comfort and customization, coupled with remarkably well-functioning active noise cancellation. Admittedly, there are a few features touching on call quality and a couple of issues with touch controls that indeed need some time for improvement, but I would go ahead and highly recommend them for anyone looking for a reliable and comfortable audio solution.
Response from bose.comBy Jeff, Customer Support, October 15, 2024
Hello, thanks for leaving your review of the QC Earbuds! It's great to hear you have had a positive experience using them,particularly how you've enjoyed personalizing the buds within the QC Earbuds app and the all-day comfort enabling you to use them for long periods of time.
You mentioned that the buds sometimes paused which you realised was related the touch controls on the buds. These are important for the use/control of the product so I'm afraid it is not possible to turn this feature off. I will of course pass your feedback on to the development team!
Jeff - Customer Support
You mentioned that the buds sometimes paused which you realised was related the touch controls on the buds. These are important for the use/control of the product so I'm afraid it is not possible to turn this feature off. I will of course pass your feedback on to the development team!
Jeff - Customer Support
Written by a customer while visiting bose.com