Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Average customer rating
4.3
(563 Reviews)
Rating breakdown 563 reviews
5 Stars
359
4 Stars
91
3 Stars
55
2 Stars
35
1 Star
23
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Customer Rating
2
on November 7, 2024
Posted by: Terri
Gender:Female
Length of ownership:1 month
They don't stay in your ear and when talk on the phone the other person can't hear me.
Written by a customer while visiting bose.com
Customer Rating
2
on December 20, 2024
Posted by: Ab
Gender:Male
Length of ownership:1 month
Bought it a month ago, not happy with the quality.
Also, it sometimes give me a headache when I wear it for more than 30 minutes
Also, it sometimes give me a headache when I wear it for more than 30 minutes
Response from bose.comBy Global Customer Service, January 16, 2025
I'm sorry to hear you're not happy with your QuietComfort Earbuds!
You said you weren't happy with the quality of the buds. So we can learn more about this, please contact our customer support team here:
https://support.bose.com/s/get-help-landing-page?language=en_US
At the same time, we can check the fit of your earbuds; if this isn't ideal, then there's a chance that this is causing the headaches you're experiencing.
Warm regards
Fiona M. - Bose Support
You said you weren't happy with the quality of the buds. So we can learn more about this, please contact our customer support team here:
https://support.bose.com/s/get-help-landing-page?language=en_US
At the same time, we can check the fit of your earbuds; if this isn't ideal, then there's a chance that this is causing the headaches you're experiencing.
Warm regards
Fiona M. - Bose Support
Written by a customer while visiting bose.com
Customer Rating
2
Rubber fin falls off.
on December 23, 2024
Posted by: PG
Gender:Male
Length of ownership:1 month
The rubber fin constantly falls off of these. I wear these all day long at work and take them off a few times a day. I had the previous QC sport with the larger rubber earpiece and it stayed in the ear better and never came off of the earbuds. I lost one and they don’t sell them anymore so impossible to replace. These new versions still sound great, are smaller and lighter weight, but I’ve already lost one fin and it’s probably a matter of time before I lose the other sets.
Response from bose.comBy Customer support, December 23, 2024
Hello and thank you for your review!
We are glad to hear you are enjoying the Great Sound of the QuietComfort earbuds.
If you require replacement eartips, please reach out to support so we can assist you with this.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
We are glad to hear you are enjoying the Great Sound of the QuietComfort earbuds.
If you require replacement eartips, please reach out to support so we can assist you with this.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Fabulous 👌👌
on December 29, 2024
Posted by: Martellet
Gender:Male
Length of ownership:3 months
Perfect ! Amazing! Excellent! Vera Good Souns! 🤘🤘🤘🤘🤘
Written by a customer while visiting bose.com
Customer Rating
5
Love the quality
on May 12, 2025
Posted by: Alexis
Gender:Female
Length of ownership:1 month
Love the sound quality and color of the earbuds. I liked how they came with different sizes to adjust the comfort of the earbuds. My ears can’t handle wearing them for too long right now but I think it’s because my ears are used to my old earbuds still. But they make music and podcast sound amazing. I love the quiet, off, and aware features.
Written by a customer while visiting bose.com
Customer Rating
5
Perfect earbuds
on June 24, 2025
Posted by: Chet
[This review was collected as part of a promotion.] Bought this a month ago, and only have good things to say, except for one small issue.
Pros:
1. The fit in my ear is OUTSTANDING. The way these are designed to use different parts of your ear for support is brilliant. They fit snugly without moving, they don't fall out while running/in the gym, and they don't press too tightly on my inner ear (unlike some "Pro" level in-ear earbuds).
2. The noise cancellation is excellent, much much better than air pods (even the pro version).
3. The 'Aware' mode is not the best transparency mode out there, but is more than enough for normal use.
4. The sound quality is more than good enough, you're not going to get much better out of earbuds.
Pros:
1. The fit in my ear is OUTSTANDING. The way these are designed to use different parts of your ear for support is brilliant. They fit snugly without moving, they don't fall out while running/in the gym, and they don't press too tightly on my inner ear (unlike some "Pro" level in-ear earbuds).
2. The noise cancellation is excellent, much much better than air pods (even the pro version).
3. The 'Aware' mode is not the best transparency mode out there, but is more than enough for normal use.
4. The sound quality is more than good enough, you're not going to get much better out of earbuds.
Cons:
1. These pick up a fair bit of wind noise. When running, I usually have to switch off the noise cancellation, but this is OK since the noise isolation is still pretty good.
1. These pick up a fair bit of wind noise. When running, I usually have to switch off the noise cancellation, but this is OK since the noise isolation is still pretty good.
Written by a customer while visiting bose.com
Customer Rating
1
Won’t be buying again.
on July 5, 2025
Posted by: Allison25
Gender:Female
Length of ownership:1 month
I bought these June 12 and as of July 5th it no longer works properly. The right earbud doesn’t work. The quiet controls still work but no media plays. I haven’t dropped them, there’s no damage. I just took them out of my ears, put them back in, and it didn’t work. I won’t be getting these again. They also weren’t very noise cancelling to begin with.
Written by a customer while visiting bose.com
Customer Rating
5
on August 14, 2025
Posted by: RO73
I’ve had them for two weeks and I love them and the bass
Written by a customer while visiting bose.com