Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Average customer rating
4.3
(563 Reviews)
Rating breakdown 563 reviews
5 Stars
359
4 Stars
91
3 Stars
55
2 Stars
35
1 Star
23
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Customer Rating
4
Still getting acquainted
on November 20, 2025
Posted by: Rick13
The ear tips seem to fall off a bit to easily. I recently took them outdoors and had a lot of wind noise while walking. I did not have that issue with my previous Bose earbuds.
Written by a customer while visiting bose.com
Customer Rating
5
on November 23, 2025
Posted by: tc0125
Gender:Male
Length of ownership:1 month
This is my second Quiet Comfort Earbuds. I like it so much because it’s easy to operate and the fit to my ear is perfect.
Written by a customer while visiting bose.com
Customer Rating
3
loose fit
on December 7, 2025
Posted by: hampdix
I bought these earbuds and was under the impression that they came with different sizes for the ears.
Response from bose.comBy Bose, Customer Support, December 7, 2025
We appreciate you sharing your feedback. Hampdix, The Bose QuietComfort Earbuds do include different sizes of eartips and stability bands, and you can mix and match them for the best fit. For detailed guidance, please visit this link: https://bose.life/4prNo4i
If you need further assistance, feel free to contact us using this link: https://bose.life/49SSe5s We’re always here to help.
Gloria - Customer Support
If you need further assistance, feel free to contact us using this link: https://bose.life/49SSe5s We’re always here to help.
Gloria - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great sound
on December 11, 2025
Posted by: Ljn
I just bought these in blue and even though it took me some time to get the different sounds going, I love them . Noise cancelling is great and they are very comfortable. Good purchase!
Written by a customer while visiting bose.com
Customer Rating
4
Quality
on December 11, 2025
Posted by: LeeCra
Length of ownership:1 month
Great earbuds. They have great clarity, options for customs sound and noise cancellation option.
The different sizes of earbuds make it very comfortable.
I like the options of colors, and ones that aren't the recently overdone warm tones.
The different sizes of earbuds make it very comfortable.
I like the options of colors, and ones that aren't the recently overdone warm tones.
Only slightly frustrating thing is that after a Teams call, I lose sound. I have to exit and restart for the sound to come back.
Written by a customer while visiting bose.com
Customer Rating
3
right side
on December 22, 2025
Posted by: lemert2363
Gender:Male
Length of ownership:1 month
The right ear bud keeps turning off ................
Response from bose.comBy Customer Support, December 23, 2025
Hi there! We’re sorry to hear you’re experiencing a connection issue with your right earbud. This may be happening because the earbud isn’t making a proper connection to the charging case, which can cause a low battery and lead it to turn off frequently. No worries, you can follow this troubleshooting guide: https://bose.life/3Y9twXK to help resolve the issue. We hope it helps, so you can enjoy the best performance from your Bose QuietComfort Earbuds.
Sophie - Customer Support
Sophie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Love the option for quiet or aware features
on November 16, 2024
Posted by: M
Length of ownership:1 month
They stay in my ears!!! Yay! Also great in the gym or dogwalking.
Written by a customer while visiting bose.com
Customer Rating
5
These are powerful upgrades for everyday listening
on September 26, 2024
Posted by: jetstwin
Gender:Male
Length of ownership:1 month
Although these share the same name as the original Bose QuietComfort Earbuds, the 2nd generation brings some notable upgrades.
First off, the case design stands out—it’s smaller but slightly thicker than my QuietComfort 2 case due to the removal of the earbud stems. The new matte finish on the case is sleek, and a much-appreciated upgrade is the wireless charging feature, which wasn’t available on the previous model.
A key change is the introduction of a dedicated app, Bose QC Earbuds, with a unique "B" and "BCE" logo. This app gives you full control over your earbud experience, offering features like:
Noise Control: You can switch between Quiet, Aware, or Off modes either in the app or by voice commands. In general, noise cancellation is excellent, though I did notice that in Quiet mode, wind noise during outdoor walks seemed more pronounced. This may be because the Quiet mode reduces other sounds, making wind noise stand out more—I'll need to test it further.
EQ Settings: The default EQ is set to Flat, but there are presets like Bass Boost, Treble Boost, and Custom, allowing you to fine-tune Low, Mid, and High frequencies to your liking.
Touch Controls: You can customize Single, Double, and Triple Press, as well as Hold functions for each earbud, giving you complete control over your listening experience.
Voice Control: Available in multiple languages (English, Chinese, German, French, and Spanish), you activate commands by saying "Hey Headphones." I had a few issues getting this to work reliably, but it might just be a learning curve.
One of the standout features is Multipoint connectivity, which lets you seamlessly connect to two devices at once. Switching between my phone and computer was a breeze, which is incredibly convenient.
Other useful features include Fast Mute with touch control, a remote selfie option to control your phone’s camera, and Smart Calls, allowing you to accept or reject calls, use low-latency mode for gaming or movies, and even check battery predictions for how much playtime or talk time you have left.
The noise cancellation is top-notch, as expected from Bose. It’s also IPX4 water-resistant, meaning it can handle splashes and light rain—great for daily walks. The earbuds come with three sizes of silicone ear tips and stability bands to ensure a perfect fit.
Battery life is solid—8.5 hours on the earbuds alone, or up to 31 hours with the charging case. Fast charging gives you 2 hours of playback with just a 20-minute charge.
Overall, these 2nd-gen QuietComfort Earbuds deliver an impressive upgrade with features that rival or surpass other top brands, all while maintaining Bose’s legendary sound quality and noise cancellation. At an affordable price, these everyday earbuds are ideal for anyone, including retirees like me, who enjoy listening to music during daily walks without breaking the bank.
Bose nailed it with these—Powerful, not precious, just as they promised.
Written by a customer while visiting bose.com