Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Average customer rating
4.3
(563 Reviews)
Rating breakdown 563 reviews
5 Stars
359
4 Stars
91
3 Stars
55
2 Stars
35
1 Star
23
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Customer Rating
5
Excellent product!
on October 11, 2025
Posted by: Luferoca
Gender:Male
Length of ownership:1 month
Excellent product, the earphones are just what expected from Bose, noise cancelling is stunning!! Sooo good!!!
Written by a customer while visiting bose.com
Customer Rating
5
Great fit, sound, and comfort
on October 11, 2025
Posted by: BDR Gal
Gender:Female
Length of ownership:1 month
The Bose QuietComfort Earbuds are very comfortable compared to my Sony WX4's, before I returned them because of an apparent software update that affected the right earbud battery life. Sony was wonderful to deal with during my return and refund endeavor. I was in the earbuds market because I lost my JLab Sports Pro pair (inexpensive and the sound is comparable to their price).
I have several Bose devices, and their sound is top notch. At first, these earbuds were not giving me the bass. I thought it was because I had them at a low volume. Then in the song, entered the bass. Man oh man, that was fantastic. Even at a low volume, the quality is impeccable, in my novice ear opinion.
During this search, I saw sleep earbuds (can't remember the brand). I didn't understand the desire. With these earbuds, I now have the desire to use them when sleeping. They are comfortable and the sound is excellent. Why wouldn't I use them when sleeping and wake to my choice of music in my ear instead of the room.
I admit after a friend's suggestion, I continued shopping. I needed to be sure I wouldn't lose them on a bike ride; however, I settled on the sound quality above the fit.
Now that I have them, they are perfect. I didn't know about the stability rings. Now that I know about them, I'm sure they'll be fine for bike riding and gym workouts. And, I got three sets with my original purchase. Fantastic!
I keep touching the earbuds, and the song changed. Ha, I need to learn the settings.
Lastly, I ordered the earbuds from Bose directly. And I ordered them after two other direct orders. The earbuds arrived before either of the other orders. Bose has a fantastic logistics execution process.
Written by a customer while visiting bose.com
Customer Rating
5
on October 12, 2025
Posted by: Peggy
Gender:Female
Length of ownership:1 month
Great sound and comfortable . I love the color, too.
, too
Written by a customer while visiting bose.com
Customer Rating
5
Outstanding improvement features.
on October 14, 2025
Posted by: Jerant
Gender:Male
Length of ownership:1 month
Since receiving my new Bose earbuds, it’s overwhelming with extended time usage and the sound cancellation feature.
Written by a customer while visiting bose.com
Customer Rating
5
Awesome Sound
on October 23, 2025
Posted by: Suekinner
Gender:Female
Length of ownership:1 month
I already had earbuds but after buying my Bose max speaker - I wanted a pair of Bose earbuds! They are phenomenal!! I’m so glad I got them as the sound quality is amazing and so pleasant to listen to!! I can’t say enough great things about them - well worth the money!!
Written by a customer while visiting bose.com
Customer Rating
5
The Absolute Best Earbuds money can buy!!
on October 30, 2025
Posted by: Bose Man Dave
Gender:Male
Length of ownership:1 month
The Bose Quiet Comfort Earbuds are absolutely the Best Earbuds I have ever owned!!! I never used Earbuds too often because all the earbuds I've tried were uncomfortable to wear, But the Bose are so comfortable and the Sound Quality is so incredible, I rarely remove my Bose Earbuds!! I Love listening to music again and find it difficult to stop! I can wear my Bose for 8+ hours and I don't know that I have Earbuds in. The features of the Bose Earbuds with the Bose QCE App is incredible!! I have always been a big fan of Bose Products, so when I decided it was time for a set of High Quality Earbuds, I thought of Bose!! My car has a Bose Premium Sound System that absolutely Rocks, I have a Bose Wave Radio/CD and absolutely Love it, so the only choice for Earbuds, for me, was Bose!! The battery life is insane! I have not had to charge the case yet and everyday I put my Bose Earbuds in and they say Battery 100%. The Bass of the Bose QCE is Crazy!! It's tight, controlled and prominent, just the way I like Bass! The Mids and Highs, in my opinion, could not be more Perfect! I absolutely Love my Bose QCE Earbuds and could not be happier with my purchase or Bose Products! They are worth their weight in gold as far as I'm concerned and I Highly Recommend the Bose Quiet Comfort Earbuds to anyone wanting the very Best in earbuds.
Written by a customer while visiting bose.com
Customer Rating
1
Not as expected!
on November 17, 2025
Posted by: Charlez Brown
Length of ownership:1 month
Not very happy with this Bose product, I expected it to be better just for being a Bose product! It falls off too easily, charge doesn’t last as detailed on the website, these are the two major issues that I will be returning it for a refund! Also, too bulky!
Response from bose.comBy Bose, Customer Support, November 18, 2025
Hello Charlez, thank you for sharing your experience. We’re sorry to hear that the Bose QuietComfort Earbuds did not fully meet your expectations. The earbuds provide up to 8.5 hours of continuous playback on a single charge, so your music can keep you going throughout the day. The wireless charging case also offers an additional 2.5 charges, giving you up to 31.5 hours of total listening time. For help with the fit, you can refer to this troubleshooting guide: https://bose.life/47NyyPk to find the most comfortable setup. We hope this information helps address your concern, but if you need further assistance, please reach out to our customer support through this link: https://bose.life/contactus and we’ll be glad to support you.
Sophie - Customer Support
Sophie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Buy these for the price, not comfort or sound qual
on November 18, 2025
Posted by: Grumpy
Gender:Male
Length of ownership:1 month
This is my 4th Bose headphone/earbud purchase, and the most disappointing. I'll start with the fact that these buds have their own separate app rather than being integrated into the "normal" app that I use for all the others. The earbud fit was less than comfortable and I found the sound quality average at best. I now own 14 pairs of headphones and earbuds and these will most likely end up being used sparsely at best.
Response from bose.comBy Bose, Customer Support, November 19, 2025
Hi there, thank you so much for sharing your thoughts, and for being such a loyal Bose customer. We’re truly grateful for your continued support across multiple products. We’re sorry to hear that your experience with these earbuds hasn’t lived up to expectations. We understand how important comfort and sound quality are, and we’d love to help improve that for you.
To assist with the fit performance, here is a helpful resource you might find useful: https://bit.ly/43Gh7gZ
Additionally, we'd love to know more about the issue you have with the Sound quality. Please reach out to us, so we can look into this for you. Visit: https://bose.life/48EXztC
Klariss – Customer Support
To assist with the fit performance, here is a helpful resource you might find useful: https://bit.ly/43Gh7gZ
Additionally, we'd love to know more about the issue you have with the Sound quality. Please reach out to us, so we can look into this for you. Visit: https://bose.life/48EXztC
Klariss – Customer Support
Written by a customer while visiting bose.com