Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Average customer rating
4.3
(563 Reviews)
Rating breakdown 563 reviews
5 Stars
359
4 Stars
91
3 Stars
55
2 Stars
35
1 Star
23
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
Customer Rating
5
From Sony to Bose - great earbuds!
on May 10, 2025
Posted by: Kevin
Gender:Male
Length of ownership:1 month
I went from the Sony wf1000xm4 series earbuds to these Bose QuiteComfort. These Bose are a good bit better than the xm4 series. Note that I did really like the Sony earbuds, and I suspect the new xm5 series where they resolved some customer complaints will still make them a great pair of buds. I just wanted a change to see the difference in the brands.
The good - noise cancelling is fantastic! I just flew from Atlanta to Vegas roundtrip and with music playing I could not even hear the loud plane noises. Mowing the grass, also great, I can still hear the mower just a bit but I don't have to blast the music to drown it out like I did with the Sony. The medium size ear pieces fit perfectly for me, again also a better snug fit and more comfortable than the Sony. Sound quality is what you would expect from Bose, amazing. The app that is used with this model is really good, I like the ability to set the equalizer for the sound.
The bad, but not really that bad - like most have mentioned, the carrying case is a bit large and bulky but does not bother me. I don't care they stick out of my ear, also something that does not bother me. So far, that's about it, I do really like them!.
Last thought, for the price compared to the quite comfort ultra, you can't go wrong. I imagine the ultra are a bit better but I doubt I would be able to tell the difference. In addition, sorry Sony, but these are cheaper than the newer xm5 model.
Overall, excellent earbuds!
The good - noise cancelling is fantastic! I just flew from Atlanta to Vegas roundtrip and with music playing I could not even hear the loud plane noises. Mowing the grass, also great, I can still hear the mower just a bit but I don't have to blast the music to drown it out like I did with the Sony. The medium size ear pieces fit perfectly for me, again also a better snug fit and more comfortable than the Sony. Sound quality is what you would expect from Bose, amazing. The app that is used with this model is really good, I like the ability to set the equalizer for the sound.
The bad, but not really that bad - like most have mentioned, the carrying case is a bit large and bulky but does not bother me. I don't care they stick out of my ear, also something that does not bother me. So far, that's about it, I do really like them!.
Last thought, for the price compared to the quite comfort ultra, you can't go wrong. I imagine the ultra are a bit better but I doubt I would be able to tell the difference. In addition, sorry Sony, but these are cheaper than the newer xm5 model.
Overall, excellent earbuds!
Written by a customer while visiting bose.com
Customer Rating
5
Awesome purchase, great product, worth the price
on May 17, 2025
Posted by: MrDecky
Gender:Male
Length of ownership:1 week
I bought them from another country worried about delivery and transporting but it turned out with no problems at all!! Sound quality is great, bass boost is awesome, noise cancelling is something I’ve never seen before. The fact that you can turn off noise cancelling mode is awesome. Case is perfect size, would have love to see them with spatial audio or earbuds tracking in case you loose one of them. Bose is doing a really great job so far. I really hope they keep listening to the community and improving their products rather than charging massive prices for bad same re-branded products. So far so good Bose!! Keep it up and here you’ll find a loyal costumer!!
Written by a customer while visiting bose.com
Customer Rating
5
Phenomenal ear buds
on May 23, 2025
Posted by: Dougiefresh94
Gender:Male
Length of ownership:1 month
Earbuds stay in my ears good while working out. Sound is excellent. Noise canceling is phenomenal, amazing. Sensors work well, the music stops when I take one of the buds out and restarts when reinserted. I got mine on sale through Bose, and got 35 dollars off on the sale. By far the best ear buds I've ever owned. I no longer have to crank the sound up to drowned out the sounds around me, but they will if needed. Thanks Bose, I didn't even know earbuds like this existed.
Written by a customer while visiting bose.com
Customer Rating
5
Ease of use and a great fit, and big sound!
on July 3, 2025
Posted by: PSP
Bought these for Father's Day. Have had other ear buds before but these are the best that I have owned. Comfortable fit, easy to use, and the app is great!
Written by a customer while visiting bose.com
Customer Rating
5
Great buy!!
on July 9, 2025
Posted by: Lisa65
Gender:Female
Length of ownership:1 week
I just got mine in pink, I love them. Perfect fit, sound and style
Written by a customer while visiting bose.com
Customer Rating
1
Not staying connected
on July 23, 2025
Posted by: MB13
Gender:Female
Length of ownership:1 month
I am struggling with loving these due to them not staying connected despite having disconnected and reconnected. They are also not working with hey headphone or Siri and I was just hoping to love this pair. I might be returning them. I wish I would’ve spent the extra for the newer version…
Response from bose.comBy Customer Support, Jelyn, July 24, 2025
Hi there, thanks for the information, and we are really sorry to hear about the issue you are having with the product. We can imagine how frustrating that must be, and we’re here to help you get things back on track.
When you have a moment, please send us a direct message along with your product's serial number and you country location. With that information, we can take a closer look and explore the best solutions to get everything working properly again: http://bose.life/globalsupport
Jelyn - Customer Support
When you have a moment, please send us a direct message along with your product's serial number and you country location. With that information, we can take a closer look and explore the best solutions to get everything working properly again: http://bose.life/globalsupport
Jelyn - Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
Need old model back
on July 23, 2025
Posted by: bonivin
Gender:Female
Length of ownership:1 month
I don’t like them at all. I wish my old model had not stopped working. I have tried everything to get the fit right but I can’t. I’ve tried to get the noise cancelling to work right but it doesn’t. I have sensory issues and I really need the features to be perfect. Basically I can’t use them but I’m stuck with them.
Response from bose.comBy Customer Support, July 25, 2025
Hi there, we appreciate your valuable feedback and are sorry to hear about your experience. Rest assured, this is not the standard we aim for. To better assist you, please reach out to us at https://bose.life/3rykPZR. We're confident we can work together to find the best solution.
Kurt - Customer Service
Kurt - Customer Service
Written by a customer while visiting bose.com
Customer Rating
1
Terrible.
on July 25, 2025
Posted by: Awkwardnerd
Gender:Female
Length of ownership:1 week
Awful. The worst bose product ive ever bought.
The charging case feels cheap. The sound quality is okay but not noise canceling as the headset i own. Buds keep falling off, none of the inserts fit. Tried to return but cannot for some odd reason.
Written by a customer while visiting bose.com