Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - White
Average customer rating
4.4
(205 Reviews)
Rating breakdown 205 reviews
5 Stars
129
4 Stars
49
3 Stars
16
2 Stars
5
1 Star
6
86%of customers recommend this product.
(
82 out of
95)
Customer Reviews for Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - White
Customer Rating
2
looks good
on January 20, 2025
Posted by: Dave
from Summerfield FL.
[This review was collected as part of a promotion.] It keeps popping the breaker on the defrost mode and the 30 second mode.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 23, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Microwave model/serial number, and reference Case # 659924.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Faulty product
on February 12, 2025
Posted by: Don1990
from Clermont, FL
[This review was collected as part of a promotion.] This microwave came with the new home we bought at the end of Jan, 2025. It was faulty at the beginning. Sometimes it doesn't heat up the food. I am in contact with the builder KB Home and Whirlpool to ask for a replacement. But so far, my request has been denied. They only offered the repair under warranty. We bought a new microwave, not a repaired one. It didn't work properly on day one. We have the right to ask for a replacement or refund. But neither the builder nor Whirlpool seems to understand our point.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 14, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Microwave model/serial number, and reference Case # 675358.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Suggested changes!
on March 13, 2025
Posted by: Mary
from Gallatin, TN
[This review was collected as part of a promotion.] I am still getting adjusted to this microwave. My main complaint is that the alarm ring is too soft. As well as the timer alarm. It's hard to hear. I have been carrying a second timer on me. The light really does not need 3 levels, high and low is sufficient.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Microwave for the Price
on March 22, 2025
Posted by: bmccaffe
from Florida
[This review was collected as part of a promotion.] I’ve had this microwave for a few weeks, and it has been great! I had replaced a 10 year old Whirlpool unit, and this current one is a bit quieter and more efficient than the last. The fan works well with the three speeds when I’m cooking only range top. The popcorn sensor is surprisingly accurate; not many kernels left in the bag. The fingerprint resistant finish looks great and is a noticeable improvement to me from the old unit.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Features
on March 22, 2025
Posted by: cam90
from Leominster, Massachusetts
[This review was collected as part of a promotion.] It was time to replace our microwave. When we purchased our condo the builder put in Frigidaire appliances, that was 9 years ago. When we started looking for a new microwave we knew it had to be a Whirlpool since their products are dependable, well designed and affordable. I am extremely impressed with all the features and functionality.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Looks nice, unsure about cleaning inside *too new"
on March 22, 2025
Posted by: Dishwasher
[This review was collected as part of a promotion.] We purchased this this 1/11/25 and it was delivered and installed 1/18/25 (minus an instruction booklet an issue for me) It is not easy to operate esp without instructions. Not accustomed to having to having to push stop when I remove the reheated/cooked item Terrible time trying to set the sound on the timer(still too low) and it does not let you know when it is done unless you are right in front of it.
Where is the promised rebate?
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Value Microwave Oven
on March 27, 2025
Posted by: Paul
from Denver, Colorado
[This review was collected as part of a promotion.] Has all the functions we need day to day. Love the sensor cooking features. Looks great with our other stainless appliances. Feels well built when opening and closing the door.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Too many features
on April 3, 2025
Posted by: I do not have one
[This review was collected as part of a promotion.] Too many buttons. Not easyto figure out how to use basic functions
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 3, 2025
Hello,
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #703872.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #703872.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com